BroadWorks Platform Maintenance - Day 2
Scheduled Maintenance Report for ITS System Status
Completed
The scheduled maintenance has been completed.
Posted Jul 14, 2021 - 06:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 13, 2021 - 23:01 EDT
Scheduled
VoIP vendor GoCo will be performing a maintenance of their Core BroadWorks platform. There will be no changes from a visual or functional perspective after this maintenance. During the maintenance, customers may experience 30-60 seconds of impact with new call completions as the VoIP traffics fail over to/from the redundant BroadWorks elements.
Posted Jul 08, 2021 - 17:52 EDT
This scheduled maintenance affected: Telecommunications (Broadsoft Web Portal, GoCo/BroadConnect VoIP – Polycom Devices, GoCo/BroadConnect VoIP – Voicemail, GoCo/BroadConnect VoIP – Call Centre (Broadsoft), GoCo/BroadConnect VoIP – Call Centre (Unity)).