A fix has been implemented and we are monitoring the results.
Posted Apr 16, 2024 - 00:39 EDT
Update
Emergency maintenance is scheduled for 11pm EST tonight to resolve this issue.
Posted Apr 15, 2024 - 13:08 EDT
Update
The problem has been identified and we are working with the vendor on a solution. Current mitigation will remain in place until the solution can be implemented. Network connectivity should be nominal at this time.
Posted Apr 12, 2024 - 16:18 EDT
Update
We've made further updates to our mitigation strategy, connectivity should now be fully restored while we continue to troubleshoot root cause.
Posted Apr 12, 2024 - 09:20 EDT
Identified
An issue was identified and a mitigation has been implemented. We are continuing to monitor the situation.
Posted Apr 12, 2024 - 08:59 EDT
Investigating
We are investigating reports of intermittent connection timeouts.
Posted Apr 12, 2024 - 08:43 EDT
This incident affected: Information Security (Firewall Services).
