All Systems Operational

About This Site

The ITS System Status Page provides an overview of current service status messages and scheduled maintenance for major University of Toronto systems and services. You may contact the Joint Operations Group (JOG) using the e-mail link above or by calling 416-978-4621. The JOG is staffed Monday to Friday, 7am-9pm.

Academic ToolBox Operational
Portal (BlackBoard) ? Operational
Remark Office Operational
Turnitin Operational
AMS ? Operational
FIS ? Operational
HRIS ? Operational
Payroll Services Operational
RPT Operational
Administrative Web Services Operational
Applicant Tracking System (Taleo) Operational
Employees@UofT Operational
ESS ? Operational
Expense Reimbursement Operational
MR ? Operational
MROL ? Operational
Performance Assessment (Halogen) Operational
TimeLink Operational
uSOURCE Operational
uTIME (Kronos) Operational
Client Support Services Operational
AlertUs Crisis Communication Operational
DHCP ? Operational
High Availability Storage ? Operational
iFile ? Operational
Microsoft Campus Agreement Operational
SCCM ? Operational
SharePoint ? Operational
Simple Storage ? Operational
TeamMate Audit Documentation Operational
UTORcsi AD Operational
UTORcsiVPN Operational
WebHelpDesk ? Operational
Enterprise Networks Operational
Campus Backbone Network ? Operational
Departmental Networks Operational
DNS ? Operational
UTM WAN Link Operational
UTSC WAN Link Operational
Wireless Network Operational
Email Systems Operational
Listserv ? Operational
UTMail+ Operational
UTORexchange Operational
UTORmail Operational
IaaS ? Operational
UTORbackup ? Operational
Virtual Server Service ? Operational
Identity Management Systems Operational
Active Directory Operational
Kerberos Operational
LDAP Operational
PubCookie Operational
Shibboleth Operational
WebLogin Operational
Information Security Operational
Firewall Services Operational
Student Web Services Operational
ACORN Operational
Career Learning Network Operational
Co-Curricular Record Operational
Course Evaluations Operational
Course Finder Operational
Course Information System Operational
Degree Explorer Operational
eMarks ? Operational
MyRes Operational
Ontario Universities' Application Centre (OUAC) Operational
Other Operational
ROSI Operational
Transfer Explorer Operational
VBR - Varsity Blues Registration ? Operational
Telecommunications Operational
Bell Centrex Operational
Online Directory Operational
Telecom Service Order Entry Operational
Voicemail System Operational
Video-Mediated Communications Operational
Bb Collaborate Operational
Cisco Movi/Jabber Operational
TechSmith Relay Operational
VPN Services Operational
Admin Systems VPN Operational
UTORvpn Operational
Web Services Operational
CMS ? Operational
Google Search Appliance Operational
LAMP Hosting Service Operational
UofT Home Page Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Power Maintenance at UTM May 27, 05:00-17:00 EDT
Please be advised that there will be a power maintenance at University of Toronto at Mississauga campus on Saturday, May 27, 2017, from 5:00 AM to 5:00 PM.
The network services at UTM will be affected during the maintenance period.
Posted on May 23, 09:58 EDT
AMS (including ESS, ERDD, MROL), Capital Project & Invoice Workflow Solution (IWS), will be unavailable from 5:00PM Wednesday May 31, 2017 to 7:00AM Thursday June 01, 2017, to facilitate the processing of FIS Monthend.
Posted on May 1, 11:19 EDT
Course Evaluations Maintenance Jun 1, 10:00-15:00 EDT
The Course Evaluations servers will undergo scheduled maintenance on Thursday, June 1 from 10 am to 3 pm in order to perform a version upgrade. During the maintenance window, access to the Course Evals tab on Portal or the system will be unavailable.
Posted on May 12, 10:05 EDT
Please be advised that there will be a power maintenance at Dentistry building from 9:30 p.m. Tuesday, June 6, 2017 to 2:00 a.m. Wednesday June 7, 2017.
All network services at the following locations will be affected during the maintenance period:

Dentistry
Chestnut residence
500 University
481 University
123 Edward St.
Posted on May 25, 11:05 EDT
Past Incidents
May 26, 2017
Resolved - The UTORauth issue has been resolved.
May 26, 08:50 EDT
Investigating - There are reports of UTORid authentication problems for some users. The problem is being actively investigated now.
May 25, 15:31 EDT
May 25, 2017
Completed - The scheduled maintenance has been completed.
May 25, 10:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 10:00 EDT
Scheduled - Please be advised that there will be a scheduled maintenance on OUAC from 10:00 am to 10:30 am on Thursday, May 25, 2017.

Following URL will become unavailable during the maintenance period:
https://ouac-prod.easi.utoronto.ca/
May 24, 16:04 EDT
Completed - The scheduled maintenance has been completed.
May 25, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 09:30 EDT
Scheduled - Please be advised that there will be a scheduled maintenance on eMarks from 9:30 am to 10:00 am on Thursday, May 25, 2017.

Following URL will become unavailable during the maintenance period:
https://emarks.utoronto.ca
May 24, 15:51 EDT
Completed - The scheduled maintenance has been completed.
May 25, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 08:30 EDT
Update - Please be advised that the Firewall Service Module Maintenance has been re-scheduled to Thursday May 25, 2017 - between 8:30 am and 9:00 am.
No interruption of service is expected during this maintenance, however there is a potential for impact to ITS Virtual Firewall Service users.
May 23, 14:02 EDT
Scheduled - Please be advised that there will be a Firewall Service Module Maintenance on Wednesday May 24, 2017, between 8:30 am and 9:00 am.
The secondary standby firewall module should take over service immediately; therefore, no interruption of service is expected during this maintenance. However, there is a potential for impact to ITS Virtual Firewall Service users.
May 23, 12:31 EDT
May 24, 2017
Completed - The scheduled maintenance has been completed.
May 24, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 18:00 EDT
Scheduled - AMS (including ESS, ERDD, MROL), Capital Project & Invoice Workflow Solution (IWS), will be unavailable from 6:00PM Tuesday May 23 2017 to 7:00AM Wednesday May 24, 2017, due to Bi-Weekly Pay Period 11.
May 1, 11:16 EDT
May 23, 2017
Resolved - UTORexchange Intermittent Connection Issues for Outlook Users on OSX has been resolved.
May 23, 16:29 EDT
Update - While we are not yet able to provide an ETA, the support team continues to work towards a full resolution.
May 23, 09:54 EDT
Investigating - We have reports of an intermittent problem affecting some Outlook for Mac users on UTORexchange.
The problem manifests as a connection failure and inability to send or receive new emails.
There are only a small number of reports to this point. Users of other operating systems and mail clients (including on mobile) are not affected.
UTmail+ users are not affected.
Users are recommended to use OWA (https://owa.utoronto.ca) in the interim if problems are encountered.
May 18, 16:25 EDT
May 22, 2017

No incidents reported.

May 21, 2017

No incidents reported.

May 20, 2017
Completed - The scheduled maintenance has been completed.
May 20, 07:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 17:01 EDT
Scheduled - AMS (including ESS, ERDD, MROL), Capital Project & Invoice Workflow Solution (IWS), will be unavailable from 5:00PM Friday May 19, 2017 to 7:00AM Saturday May 20, 2017, due to Monthly Pay Period 05.
May 1, 11:14 EDT
May 19, 2017
Resolved - This incident has been resolved.
May 19, 09:41 EDT
Update - AMS system outage has been resolved.
May 19, 09:41 EDT
Investigating - ITS has received reports that production and reporting instances of AMS are unavailable.
Support staff are investigating.
Updates will be provided at 10:00 am.
May 19, 09:00 EDT
Completed - The scheduled maintenance has been completed.
May 19, 07:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 18:00 EDT
Scheduled - AMS (including ESS, ERDD, MROL), Capital Project & Invoice Workflow Solution (IWS), will be unavailable from 6:00PM Thursday May 18, 2017 to 7:00AM Friday May 19, 2017, due to Monthly Pay Period 05.
May 1, 11:13 EDT
Completed - The scheduled maintenance has been completed.
May 19, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 02:00 EDT
Scheduled - We will be performing scheduled maintenance on the Portal between 2:00 a.m. and 6:00 a.m. this Friday, May 19th, 2017.
The Portal will remain in service during the maintenance window, however we are providing advanced notice of the work as a precaution.
May 16, 16:40 EDT
May 17, 2017
Completed - The scheduled maintenance has been completed.
May 17, 08:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 08:00 EDT
Scheduled - Due to emergency power maintenance of network equipment at St. Michael's College area, the UTORnet and UTORcwn services of the following networks/locations will be disrupted briefly for 5 minutes between 08:00 am and 08:30 am tomorrow May 17, 2017.

McLuhan Program ethernet
Toronto School of Theology ethernet
Teefy Building Network
Regis College
Carr Hall (St.Michaels College) Language Lab
St. Michael's College, Kelly Library, Admin Network
St. Michael's College, Kelly Library, Public Network
St. Michael's College Administrative Network
SMC Classrooms
Music - 90 Wellesley
Faculty of Law - 90 Wellesley
Faculty of Law - 39 Queen's Park
More Fisher and Teefy Student Residence
May 16, 16:32 EDT
Completed - The scheduled maintenance has been completed.
May 17, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 05:00 EDT
Scheduled - Please be advised that Course Evaluations servers will be unavailable on Wednesday, May 17, 2017 between 5:00 am and 7:00 am due to scheduled maintenance.
May 16, 15:49 EDT
May 16, 2017
Resolved - Turnitin experienced a service degradation between 8:46AM - 9:36AM EST. The service is normal.
We apologise for any inconvenience which has been caused.
May 16, 11:48 EDT
Investigating - Turnitin users may experience degradation or slowness with the service this morning.
Turnitin is actively investigating these issues. We will provide updates as soon as they are available.
May 16, 09:49 EDT
Completed - The scheduled maintenance has been completed.
May 16, 04:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 04:00 EDT
Scheduled - The course evaluation servers will have important patches installed Tuesday, May 16, 2017 beginning at 4 am. During the patching process, the servers may be unavailable for short periods.
May 15, 14:42 EDT
May 15, 2017
Resolved - We have received our new HUP Code and have applied it to our tenant.
May 15, 09:47 EDT
Update - While we are not yet able to provide an ETA, the support team continues to work towards a full resolution.
May 15, 09:16 EDT
Identified - The Microsoft Home Use Program is unavailable during our annual renewal period. Our ability to issue new licenses should be restored in a few days.
May 2, 12:57 EDT
May 14, 2017

No incidents reported.

May 13, 2017

No incidents reported.

May 12, 2017

No incidents reported.