All Systems Operational

About This Site

The ITS System Status Page provides an overview of current service status messages and scheduled maintenance for major University of Toronto systems and services. You may contact the Joint Operations Group (JOG) using the e-mail link above or by calling 416-978-4621. The JOG is staffed Monday to Friday, 7am-9pm.

Academic ToolBox Operational
Portal (BlackBoard) ? Operational
Remark Office Operational
Turnitin Operational
AMS ? Operational
FIS ? Operational
HRIS ? Operational
Payroll Services Operational
RPT Operational
Administrative Web Services Operational
Employees@UofT Operational
ESS ? Operational
Expense Reimbursement Operational
MR ? Operational
MROL ? Operational
uSOURCE Operational
uTIME (Kronos) Operational
Applicant Tracking System (Taleo) Operational
Performance Assessment (Halogen) Operational
TimeLink Operational
Enterprise Networks Operational
Campus Backbone Network ? Operational
Departmental Networks Operational
DNS ? Operational
UTM WAN Link Operational
UTSC WAN Link Operational
Wireless Network Operational
Email Systems Operational
UTMail+ Operational
UTORexchange Operational
UTORmail Operational
IaaS ? Operational
UTORbackup ? Operational
Virtual Server Service ? Operational
Identity Management Systems Operational
Active Directory Operational
Kerberos Operational
LDAP Operational
PubCookie Operational
Shibboleth Operational
WebLogin Operational
Information Security Operational
Firewall Services Operational
Student Web Services Operational
Career Learning Network Operational
Co-Curricular Record Operational
Course Evaluations Operational
Course Finder Operational
Degree Explorer Operational
eMarks ? Operational
MyRes Operational
ROSI Operational
Transfer Explorer Operational
VBR - Varsity Blues Registration ? Operational
ACORN Operational
Other Operational
Video-Mediated Communications Operational
Bb Collaborate Operational
Cisco Movi/Jabber Operational
TechSmith Relay Operational
VPN Services Operational
Admin Systems VPN Operational
UTORvpn Operational
Web Services Operational
CMS ? Operational
Google Search Appliance Operational
LAMP Hosting Service Operational
UofT Home Page Operational
Client Support Services Operational
UTORcsi AD Operational
DHCP ? Operational
Simple Storage ? Operational
High Availability Storage ? Operational
SCCM ? Operational
AlertUs Crisis Communication Operational
iFile ? Operational
SharePoint ? Operational
UTORcsiVPN Operational
TeamMate Audit Documentation Operational
WebHelpDesk ? Operational
Telecommunications Operational
Voicemail System Operational
Telecom Service Order Entry Operational
Online Directory Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
AMS (including ESS, ERDD, MROL), Capital Project & Invoice Workflow Solution (IWS), will be unavailable from 6:00PM Monday December 12, 2016 to 7:00AM Tuesday December 13, 2016, due to Monthly Pay Period 12.
Posted on Dec 5, 12:19 EST
AMS (including ESS, ERDD, MROL), Capital Project & Invoice Workflow Solution (IWS), will be unavailable from 5:00PM Tuesday December 13, 2016 to 7:00AM Wednesday December 14, 2016, due to Monthly Pay Period 12.
Posted on Dec 5, 12:20 EST
AMS (including ESS, ERDD, MROL), Capital Project & Invoice Workflow Solution (IWS), will be unavailable from 6:00PM Wednesday December 14, 2016 to 7:00AM Thursday December 15, 2016, due to Bi-Weekly Pay Period 26.
Posted on Dec 5, 12:22 EST
RPT (AMS Reporting System) - Planned outage Dec 20, 12:00 - Jan 2, 07:00 EST
Please note that RPT (AMS Reporting Instance) will be unavailable from 12:00PM Tuesday December 20, 2016 to 7:00AM Monday January 2, 2017, for Holiday Closure.
Posted on Dec 5, 12:43 EST
AMS (including ESS, ERDD, MROL), Capital Project & Invoice Workflow Solution (IWS), will be unavailable from 12:00PM Tuesday December 20, 2016 to 7:00AM Monday January 2, 2017, to facilitate the processing of FIS Monthend and Holidays Closure.
Posted on Dec 5, 12:26 EST
AMS (including ESS, ERDD, MROL), Capital Project & Invoice Workflow Solution (IWS), will be unavailable from 6:00PM Tuesday January 3, 2017 to 7:00AM Wednesday January 4, 2017, due to Bi-Weekly Pay Period 01.
Posted on Dec 5, 12:29 EST
AMS (including ESS, ERDD, MROL), Capital Project & Invoice Workflow Solution (IWS), will be unavailable from 6:00PM Tuesday January 17, 2017 to 7:00AM Wednesday January 18, 2017, due to Bi-Weekly Pay Period 02.
Posted on Dec 5, 12:31 EST
AMS (including ESS, ERDD, MROL), Capital Project & Invoice Workflow Solution (IWS), will be unavailable from 6:00PM Friday January 20, 2017 to 7:00AM Saturday January 21, 2017, due to Monthly Pay Period 01.
Posted on Dec 5, 12:33 EST
AMS (including ESS, ERDD, MROL), Capital Project & Invoice Workflow Solution (IWS), will be unavailable from 5:00PM Monday January 23, 2017 to 7:00AM Tuesday January 24, 2017, due to Monthly Pay Period 01.
Posted on Dec 5, 12:36 EST
AMS (including ESS, ERDD, MROL), Capital Project & Invoice Workflow Solution (IWS), will be unavailable from 6:00PM Monday January 30 2017 to 7:00AM Tuesday January 31, 2017, due to Bi-Weekly Pay Period 03.
Posted on Dec 5, 12:38 EST
AMS (including ESS, ERDD, MROL), Capital Project & Invoice Workflow Solution (IWS), will be unavailable from 5:00PM Tuesday January 31, 2017 to 7:00AM Wednesday February 01, 2017, to facilitate the processing of FIS January Monthend.
Posted on Dec 5, 12:40 EST
Past Incidents
Dec 9, 2016
Resolved - LAMP service outage has been resolved.
Dec 9, 14:22 EST
Investigating - We are having problems with one of the LAMP servers. All sites on the LAMP4 servers are temporarily unreachable. Corrective action is being taken and service will be restored shortly.
Dec 9, 12:24 EST
Completed - The scheduled maintenance has been completed.
Dec 9, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 07:30 EST
Scheduled - The IPS sensors at the Internet gateway will undergo maintenance on Friday December 9, 2016 between 7:30 AM and 8:00 AM. There is no anticipated downtime.
Dec 8, 16:19 EST
Dec 8, 2016
Completed - The scheduled maintenance has been completed.
Dec 8, 12:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 07:30 EST
Scheduled - Please be advised that there will be a scheduled maintenance on Datapower application that fronts Acorn, CIS, OUAC and Invigilation, between 7:30 am and 12:00 pm on Thursday, December 8, 2016. There will be no service interruption is expected during this maintenance period.
Dec 7, 15:13 EST
Completed - The scheduled maintenance has been completed.
Dec 8, 10:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 09:30 EST
Scheduled - Please be advised that there will be a scheduled maintenance on Degree Explorer applications from 9:30 am to 10:00 am on Thursday, December 8, 2016.

The following URLs will be unavailable during the maintenance period:
https://admin.degreeaudit.utoronto.ca/degreeAudit/login.xhtml
https://degreeexplorer.utoronto.ca/degreeExplorer/
Dec 6, 11:17 EST
Dec 7, 2016
Completed - The scheduled maintenance has been completed.
Dec 7, 07:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 18:00 EST
Scheduled - AMS (including ESS, ERDD, MROL), Capital Project & Invoice Workflow Solution (IWS), will be unavailable from 6:00PM Tuesday December 06, 2016 to 7:00AM Wednesday December 07, 2016, due to Bi-Weekly Pay Period 25.
Dec 5, 12:16 EST
Dec 5, 2016
Turnitin experienced technical issues on Saturday 03 December 2016 between 5:30PM-6:40PM. The issue has been resolved.
Dec 5, 11:28 EST
Resolved - The Voice Messaging system is fully operational and all reported issues have been resolved.
Dec 5, 10:17 EST
Monitoring - The Voice Messaging system is operational; however there maybe intermittent problems still occurring. Bell Canada investigation ongoing.
Dec 2, 16:37 EST
Investigating - Call Xpress voice mail system is down on the St George campus. The problem has been reported to Bell Canada.
Dec 2, 11:13 EST
Dec 4, 2016
Completed - The scheduled maintenance has been completed.
Dec 4, 16:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 08:00 EST
Scheduled - Please be advised that there will be a scheduled maintenance in the Data centre at UTM on Sunday, December 4, 2016 between 8:00 am to 4:00 pm. There will be no service interruption is expected during this maintenance period.
Dec 2, 16:23 EST
Dec 3, 2016
Completed - The scheduled maintenance has been completed.
Dec 3, 16:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 08:00 EST
Scheduled - Please be advised that there will be a scheduled maintenance in the Data centre at UTM on Saturday, December 3, 2016 between 8:00 am to 4:00 pm. There will be no service interruption is expected during this maintenance period.
Dec 2, 16:18 EST
Completed - The scheduled maintenance has been completed.
Dec 3, 14:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 10:00 EST
Scheduled - Turnitin will be unavailable during a scheduled maintenance period on Saturday, December 3rd, 2016 from 10:00AM to 2:00PM.

Please be aware that file submissions will not be possible during this time. Instructors are encouraged to modify assignment due dates either before or at least several hours after the scheduled maintenance window. Students are encouraged to submit assignments in advance of assigned due dates.
Nov 21, 09:17 EST
Dec 2, 2016
Completed - The scheduled maintenance has been completed.
Dec 2, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 07:30 EST
Scheduled - Please be advised that there will be a scheduled wireless network maintenance on Friday, December 2, 2016 from 7:30 am to 8:00 am. Wireless service will be interrupted at the following locations during the maintenance window:

Loretto building
St.Michaels College north
Odette hall
Sorbara basement
Brennan hall
Dec 1, 17:04 EST
Dec 1, 2016
Completed - The scheduled maintenance has been completed.
Dec 1, 10:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 09:30 EST
Scheduled - Please be advised that Degree Confirmation website (https://degreeconfirmation.utoronto.ca/degree/online) will be unavailable from 9:30 am to 10:00 am on Thursday, December 1, 2016, due to Application upgrade.
Nov 30, 16:23 EST
Completed - The scheduled maintenance has been completed.
Dec 1, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 17:00 EST
Scheduled - AMS (including ESS, ERDD, MROL), Capital Project & Invoice Workflow Solution (IWS), will be unavailable from 5:00PM Wednesday November 30, 2016 to 7:00AM Thursday December 1, 2016, to facilitate the processing of FIS Monthend..
Oct 31, 17:11 EST
Nov 30, 2016
Completed - The scheduled maintenance has been completed.
Nov 30, 11:15 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 10:45 EST
Scheduled - ROSI Express will be unavailable today, November 30, 2016 between 10:45 AM to 11:15 AM due to system upgrade.
Nov 30, 10:31 EST
Completed - The scheduled maintenance has been completed.
Nov 30, 10:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 09:30 EST
Scheduled - ROSI Express will be unavailable at 9:30 AM on Wednesday, November 30, 2016 for approximately half an hour to install a system upgrade.

We apologize for any inconvenience.
Nov 28, 11:20 EST
Nov 29, 2016

No incidents reported.

Nov 28, 2016
Completed - The scheduled maintenance has been completed.
Nov 28, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 17:00 EST
Scheduled - AMS (including ESS, ERDD, MROL), Capital Project & Invoice Workflow Solution (IWS), will be unavailable from 5:00PM Friday November 25, 2016 to 7:00AM Monday November 28, 2016, due to the implementation of the Student Account system.
Nov 16, 15:40 EST
Completed - The scheduled maintenance has been completed.
Nov 28, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 17:00 EST
Scheduled - Please be advised that MR (My Research) will be unavailable from 5:00PM Friday November 25, 2016 to 7:00AM Monday November 28, 2016, due to the implementation of the Student Account system.
Nov 16, 15:44 EST
Nov 27, 2016

No incidents reported.

Nov 26, 2016

No incidents reported.

Nov 25, 2016
Completed - The scheduled maintenance has been completed.
Nov 25, 09:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 00:00 EST
Scheduled - Due to important system upgrades, the following applications will be unavailable this Friday, November 25, 2016 from 12:01 AM to approximately 9:00 AM:

ROSI
ROSI Express
ACORN
SWS

We apologize for this inconvenience and will ensure these services are made available again as quickly as possible.
Nov 23, 11:11 EST