Update - Here is the latest progress report on replacing affected wireless access points:
Dentistry: 25% complete
Hart House: 21% complete
Jackman: 28% complete
Law: 50% complete
Lillian Massey: 30% complete
MaRS: 60% complete
Music: 39% complete
500 University: 67% complete
Chestnut Residence: 2% complete
Sep 20, 14:34 EDT
Update - Here is the latest update on the wireless outage on the downtown campus:
Network infrastructure staff, along with 4 electrical contractors, have been targeting large classrooms and areas with greatest use first. There has been some difficulty getting into some of the locations due to classes in progress. Staff are currently preparing a new batch of APs for installation first thing Wednesday morning in order to get as much done before classes start.
Here are the counts of APs replaced and back online so far:
· Dentistry: 24 out of 114 APs are online.
· Jackman: 8 out of 37 APs are online.
· Lillian Massey: 6 out of 34 APs are online.
· Music: 10 out of 106 APs are online. Contractor is going to continue tomorrow
· Law: 36 out of 73 APs are online.
· 500 University: 6 out of 60 are online. Contractor is going to continue tomorrow
· Mars: Contractor is going to replace APs at 7am tomorrow
· Hart House: Contractor is going to replace APs at 6:30am tomorrow
We are expecting a shipment of additional APs from Fortinet tomorrow and will continue to swap out APs as we receive them.
We will continue to update the ITS System Status page as new information becomes available.
Sep 19, 18:38 EDT
Identified - Network infrastructure staff continue to respond to the wireless network outage affecting multiple locations on the downtown campus. This involves swapping out affected wireless access points. Partial service has been restored in many of these locations, but we are not yet up to full coverage so users may encounter sub-standard wireless network speeds. Again, we apologize for the inconvenience this is causing at a very busy time of the year. Staff are working hard to restore full service. We will continue to provide status updates as they become available.
Sep 19, 14:50 EDT
Update - Support staff continue to work diligently to restore wireless service.
Following is the updated list of affected locations:
Dentistry, MaRS, Chestnut residence, Rehabilitation Sciences Building, Law, Edward Johnson Building, HartHouse, Jackman Humanities, L Massey, Loretto and Music.
Sep 19, 08:43 EDT
Investigating - We are experiencing wireless service outage at the following locations:
Dentistry, MaRS, Chestnut residence, Rehabilitation Sciences Building, Law, Edward Johnson Building, HartHouse, and Jackman Humanities.
Tech support staff are working on restoring the service.
Sep 19, 07:33 EDT