All Systems Operational

About This Site

The ITS System Status Page provides an overview of current service status messages and scheduled maintenance for major University of Toronto systems and services. You may contact the Joint Operations Group (JOG) using the e-mail link above or by calling 416-978-4621. The JOG is staffed Monday to Friday, 7am-5pm.

Academic ToolBox Operational
Portal (BlackBoard)   ? Operational
Remark Office   Operational
Turnitin   Operational
AMS ? Operational
FIS   ? Operational
HRIS   ? Operational
Payroll Services   Operational
RPT   Operational
Administrative Web Services Operational
Applicant Tracking System (Taleo)   Operational
BBSAP   Operational
Capital Project   Operational
Degree Explorer Admin   Operational
Employees@UofT   Operational
ESS   ? Operational
Expense Reimbursement   Operational
Invoice Workflow Solution (IWS)   Operational
MR   ? Operational
MROL   ? Operational
Performance Assessment (Halogen)   Operational
TimeLink   Operational
uSOURCE   Operational
uTIME (Kronos)   Operational
UTORGrouper   Operational
ERDD   Operational
Client Support Services Operational
AlertUs Crisis Communication   Operational
DHCP   ? Operational
High Availability Storage   ? Operational
iFile   ? Operational
Microsoft Campus Agreement   Operational
Mirror Service   Operational
SCCM   ? Operational
SharePoint   ? Operational
Simple Storage   ? Operational
TeamMate Audit Documentation   Operational
UTORcsi AD   Operational
UTORcsiVPN   Operational
WebHelpDesk   ? Operational
Enterprise Networks Operational
Campus Backbone Network   ? Operational
Departmental Networks   Operational
DNS   ? Operational
UTM WAN Link   Operational
UTSC WAN Link   Operational
Wireless Network   Operational
Email Systems Operational
Listserv   ? Operational
UTMail+   Operational
UTORexchange   Operational
UTORmail   Operational
IaaS ? Operational
UTORbackup   ? Operational
Virtual Server Service   ? Operational
Identity Management Systems Operational
Active Directory   Operational
eToken   Operational
Kerberos   Operational
LDAP   Operational
PubCookie   Operational
Shibboleth   Operational
UTORauth-NET   Operational
www.utorid.utoronto.ca   Operational
WebLogin   Operational
Information Security Operational
Firewall Services   Operational
Student Web Services Operational
ACORN   Operational
Career Learning Network   Operational
Co-Curricular Record   Operational
Course Evaluations   Operational
Course Finder   Operational
Course Information System   Operational
Credit Card Payment   Operational
Degree Confirmation   Operational
Degree Explorer   Operational
Elections   Operational
eMarks   ? Operational
Exam Invigilation   Operational
Financial Planner   Operational
MyRes   Operational
Ontario Universities' Application Centre (OUAC)   Operational
Other   Operational
ROSI   Operational
Timetable Builder   Operational
Transfer Explorer   Operational
VBR - Varsity Blues Registration   ? Operational
Telecommunications Operational
BroadConnect VoIP   ? Operational
Bell Centrex   Operational
Voicemail System   Operational
Telecom Service Order Entry   Operational
Online Directory   Operational
Video-Mediated Communications Operational
Bb Collaborate   Operational
Cisco Movi/Jabber   Operational
TechSmith Relay   Operational
VPN Services Operational
Admin Systems VPN   Operational
UTORvpn   Operational
Web Services Operational
CMS   ? Operational
Google Search Appliance   Operational
LAMP Hosting Service   Operational
UofT Home Page   Operational
UTSC Home Page   Operational
UTM Home Page   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Degree Confirmation maintenance Nov 28, 08:00-08:30 EST
Please be advised that Degree Confirmation website (https://degreeconfirmation.utoronto.ca/) will be unavailable from 8:00 am to 8:30 am on Tuesday, November 28, 2017, due to system maintenance.
Posted on Nov 24, 16:25 EST
AMS (including ESS, ERDD, MROL), Capital Project & Invoice Workflow Solution (IWS), will be unavailable from 5:00PM Thursday November 30, 2017 to 7:00AM Friday December 1, 2017, to facilitate the processing of FIS Monthend.
Posted on Oct 31, 10:32 EDT
Update - The Service Provider Cogeco Network maintenance has been rescheduled to Thursday, December 7, 2017 between 12:00 AM and 6:00 AM.
Nov 16, 11:53 EST
Update - The Service Provider Cogeco Network maintenance scheduled for November 24, 2017 between 12:00 AM and 6:00 AM has been rescheduled.
A new notification will be sent out with the revised schedule.
Nov 16, 11:32 EST
Scheduled - Please be advised that there will be a scheduled Network maintenance on the ISP Cogeco Network on Friday, November 24, 2017 between 12:00 AM and 6:00 AM.
During this maintenance window, U of T Scarborough campus network service will not be affected.
Nov 8, 11:40 EST
ISP Bell Network maintenance Dec 8, 00:00-06:00 EST
Please be advised that there will be a scheduled maintenance on the ISP Bell Network on Friday, December 1, 2017 from 12:00 AM to 6:00 AM.

The following network services will be affected during the maintenance window:
- UTIAS
- SciNet
- UTSC backup link via Centennial College
Posted on Nov 13, 11:42 EST
Update - The Service Provider Cogeco Network maintenance has been rescheduled to Friday, December 8, 2017 between 12:00 AM and 6:00 AM.
Nov 16, 11:44 EST
Scheduled - Please be advised that there will be a scheduled Network maintenance on the ISP Cogeco Network on Saturday November 25, 2017 between 12:00 AM and 6:00 AM.
During this maintenance window, U of T Scarborough campus network service will not be affected.
Nov 8, 11:43 EST
Past Incidents
Nov 25, 2017

No incidents reported today.

Nov 24, 2017
Completed - The scheduled maintenance has been completed.
Nov 24, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 22:00 EST
Scheduled - Please be advised that there will be a scheduled network maintenance from 10:00 PM Thursday November 23, 2017 to 12:00 AM Friday November 24, 2017 on the link between U of T St. George campus and U of T Scarborough campus. During this maintenance window network services to UTSC may be disrupted.
Nov 8, 11:23 EST
Nov 22, 2017
Completed - The scheduled maintenance has been completed.
Nov 22, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 18:00 EST
Scheduled - AMS (including ESS, ERDD, MROL), Capital Project & Invoice Workflow Solution (IWS), will be unavailable from 6:00PM Tuesday November 21, 2017 to 7:00AM Wednesday November 22, 2017, due to Bi-Weekly Pay Period 24.
Oct 31, 10:30 EDT
Nov 21, 2017
Completed - The scheduled maintenance has been completed.
Nov 21, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 17:00 EST
Scheduled - AMS (including ESS, ERDD, MROL), Capital Project & Invoice Workflow Solution (IWS), will be unavailable from 5:00PM Monday November 20, 2017 to 7:00AM Tuesday November 21, 2017, due to Monthly Pay Period 11.
Oct 31, 10:27 EDT
Nov 19, 2017
Resolved - The Portal course enrollments removed as an issue encountered during scheduled maintenance early this morning have been restored. Please contact your Divisional or central support resources if you continue to encounter issues.
Nov 19, 16:09 EST
Monitoring - The missing Portal enrollments should now have been fully restored. We are continuing to check to ensure there are no outstanding cases.
Nov 19, 15:22 EST
Update - The deactivated enrollments are now being restored. As this is a gradual process, not all enrollments will become visible at the same time. Please continue to check if your course list is not complete.
Nov 19, 11:50 EST
Identified - An issue encountered during scheduled maintenance by Blackboard has resulted in a large number of course enrollments being disabled in the Portal. We are in touch with the vendor and are working to have the enrollments restored on an urgent basis. Further updates will be provided as information becomes available.
Nov 19, 10:13 EST
Completed - The scheduled maintenance has been completed.
Nov 19, 08:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 02:01 EST
Scheduled - Scheduled maintenance will be performed on the Portal (Blackboard) between 2:00 a.m. and 8:00 a.m. on Sunday, November 19, 2017.

During the maintenance window there will be intermittent service outages of undetermined duration. While it may be possible to access the system, users are recommended to avoid attempting to submit work during the maintenance period.
Nov 15, 12:29 EST
Nov 18, 2017
Completed - The scheduled maintenance has been completed.
Nov 18, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 18:00 EST
Scheduled - AMS (including ESS, ERDD, MROL), Capital Project & Invoice Workflow Solution (IWS), will be unavailable from 6:00PM Friday November 17, 2017 to 7:00AM Saturday November 18, 2017, due to Monthly Pay Period 11.
Oct 31, 10:26 EDT
Nov 17, 2017
Completed - The scheduled maintenance has been completed.
Nov 17, 22:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 20:00 EST
Scheduled - Please be advised that there will be a scheduled maintenance on VMware vCenter Server and its components on Friday, November 17, 2017 from 8:00pm to 10:00pm.
Virtual Machines will NOT be affected by this maintenance, which can still be accessible using the remote connections such as RDP, ssh, etc.

Following services will be unavailable during the maintenance period:

Logging into the vCenter Server using vSphere standalone Client and vSphere Web Client
Web requests via “hig.eis.utoronto.ca"
RESTful API access via "vss-api.eis.utoronto.ca"
VSS CLI

Any events scheduled to take place while the vCenter server is offline will not be processed (eg. neither VM snapshots will be started, nor will be stopped).

For any questions or concerns regarding this maintenance, please contact vss@eis.utoronto.ca.
Nov 16, 16:48 EST
Nov 16, 2017
Completed - The scheduled maintenance has been completed.
Nov 16, 16:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 13:00 EST
Scheduled - Please be advised that there will be a scheduled maintenance on UTORexchange and Office 365 on November 16, 2017 between 1:00 p.m. and 4:00 p.m.
No interruption in service is expected during the maintenance period. However, possible delays may occur when sending email messages from Office 365 to UTORexchange, and vice versa
Nov 15, 14:11 EST
Completed - The scheduled maintenance has been completed.
Nov 16, 13:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 12:00 EST
Scheduled - Please be advised that there will be a scheduled maintenance on Employees At U of T and BBSAP applications from 12:00 pm to 1:00 pm, on Thursday, November 16, 2017.

Following URLs will become unavailable briefly during the maintenance period:
https://employeesatuoft.utoronto.ca/
https://sap-bb-idquery.utoronto.ca/bbsap/
Nov 15, 12:56 EST
Completed - The scheduled maintenance has been completed.
Nov 16, 12:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 12:00 EST
Scheduled - Please be advised that there will be a scheduled maintenance on ROSI Express, MyRes Admin and Student Applications from 12:00 pm to 12:30 pm on Thursday, November 16, 2017.

Following URLs will become unavailable during the maintenance period:

https://myres.utoronto.ca/
https://myres-admin.utoronto.ca/
https://express2.rosi.utoronto.ca/
Nov 15, 13:04 EST
Completed - The scheduled maintenance has been completed.
Nov 16, 10:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 09:00 EST
Scheduled - Please be advised that there will be a scheduled maintenance on Degree Explorer from 9:00 am to 10:00 am on Thursday, November 16, 2017.

The following URL will be unavailable during the maintenance period:
https://degreeexplorer.utoronto.ca
Nov 14, 14:29 EST
Completed - The scheduled maintenance has been completed.
Nov 16, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 06:30 EST
Scheduled - Please be advised that there will be a scheduled Network maintenance on the EAD QA firewalls on Thursday November 16, 2017 between 6:30am and 7:00am. During this window, EAD QA clients may experience a 1-5 min outage of communications to EAD QA services.

NO Enterprise Active Directory Production Systems will be impacted by this change.
Nov 10, 11:30 EST
Nov 15, 2017
Completed - The scheduled maintenance has been completed.
Nov 15, 14:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 14:00 EST
Scheduled - Please be informed that there will be a scheduled maintenance on Safenet Authentication Manager Today November 15, 2017 from 2:00 pm to 2:30 pm. A brief interruption in service is expected during the maintenance period.
Nov 15, 11:26 EST
Completed - The scheduled maintenance has been completed.
Nov 15, 11:45 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 08:00 EST
Scheduled - The TechSmith Relay server will undergo a period of Maintenance on Wednesday November 15, 2017, from 8:00 am to 11:45 am. During this time, the server will appear offline and be unavailable to receive and encode recordings.

All recordings will remain on the local client computers until the server comes back online, at which point they will automatically upload to the Tech Relay Server for encoding. No additional steps or attention are required to upload these files when the TechSmith Relay server is restored. Computers with recordings awaiting uploads that are still powered on will upload automatically. Computers that have been powered off will resume upload automatically upon next power up.
Nov 14, 15:25 EST
Nov 14, 2017
Completed - The scheduled maintenance has been completed.
Nov 14, 15:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 11:00 EST
Scheduled - There will be a scheduled network maintenance on Tuesday, November 14, 2017 between 11:00 am and 3:00 pm within the virtualization environment. No service interruption is expected during this maintenance window.
If you experience any issues please contact vss@eis.utoronto.ca.
Nov 13, 10:48 EST
Nov 13, 2017
Completed - The scheduled maintenance has been completed.
Nov 13, 15:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 11:00 EST
Scheduled - There will be a scheduled network maintenance Today, November 13, 2017 between 11:00 am and 3:00 pm within the virtualization environment. No service interruption is expected during this maintenance window.
If you experience any issues please contact vss@eis.utoronto.ca.
Nov 13, 10:46 EST
Nov 12, 2017

No incidents reported.

Nov 11, 2017

No incidents reported.