All Systems Operational

About This Site

The ITS System Status Page provides an overview of current service status messages and scheduled maintenance for major University of Toronto systems and services. You may contact the Joint Operations Group (JOG) using the e-mail link above or by calling 416-978-4621. The JOG is staffed Monday to Friday, 7am-9pm.

Academic ToolBox Operational
Portal (BlackBoard) ? Operational
Remark Office Operational
Turnitin Operational
AMS ? Operational
FIS ? Operational
HRIS ? Operational
Payroll Services Operational
RPT Operational
Administrative Web Services Operational
Employees@UofT Operational
ESS ? Operational
Expense Reimbursement Operational
MR ? Operational
MROL ? Operational
uSOURCE Operational
uTIME (Kronos) Operational
Applicant Tracking System (Taleo) Operational
Performance Assessment (Halogen) Operational
TimeLink Operational
Enterprise Networks Operational
Campus Backbone Network ? Operational
Departmental Networks Operational
DNS ? Operational
UTM WAN Link Operational
UTSC WAN Link Operational
VOIP Operational
Wireless Network Operational
Email Systems Operational
UTMail+ Operational
UTORexchange Operational
UTORmail Operational
IaaS ? Operational
UTORbackup ? Operational
Virtual Server Service ? Operational
Identity Management Systems Operational
Active Directory Operational
Kerberos Operational
LDAP Operational
PubCookie Operational
Shibboleth Operational
WebLogin Operational
Information Security Operational
Firewall Services Operational
Student Web Services Operational
Career Learning Network Operational
Co-Curricular Record Operational
Course Evaluations Operational
Course Finder Operational
Degree Explorer Operational
eMarks ? Operational
MyRes Operational
ROSI Operational
Transfer Explorer Operational
VBR - Varsity Blues Registration ? Operational
ACORN Operational
Other Operational
Telecommunications/Voicemail Operational
Video-Mediated Communications Operational
Bb Collaborate Operational
Cisco Movi/Jabber Operational
Echo360 Operational
TechSmith Relay Operational
VPN Services Operational
Admin Systems VPN Operational
Simcoe Hall VPN Operational
UTORvpn Operational
Web Services Operational
CMS ? Operational
Google Search Appliance Operational
LAMP Hosting Service Operational
UofT Home Page Operational
Client Support Services Operational
UTORcsi AD Operational
DHCP ? Operational
Simple Storage ? Operational
High Availability Storage ? Operational
SCCM ? Operational
AlertUs Crisis Communication Operational
iFile ? Operational
SharePoint ? Operational
UTORcsiVPN Operational
TeamMate Audit Documentation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Scheduled Maintenance
Please note that MR (My Research Application) will be unavailable from 7:00AM to 9:00AM Saturday May 28, 2016, due to system maintenance.
Posted on May 10, 09:46 EDT
AMS (including ESS, ERDD, MROL), Capital Project & Invoice Workflow Solution (IWS), will be unavailable from 7:00AM to 9:00AM Saturday May 28, 2016, due to system maintenance.
Posted on May 10, 09:43 EDT
AMS (including ESS, ERDD, MROL), Capital Project & Invoice Workflow Solution (IWS), will be unavailable from 5:00PM Tuesday May 31, 2016 to 7:00AM Wednesday June 1, 2016, to facilitate the processing of FIS Monthend.
Posted on Apr 29, 12:40 EDT
The VPN service which provides access to AMS and ROSI will undergo maintenance on Wednesday June 1, 2016 between 7:00 am and 7:30 am.
There is no anticipated downtime.
Posted on May 24, 15:30 EDT
The VPN service which provides access to AMS and ROSI will undergo maintenance on Wednesday June 8, 2016 between 7:00 am and 7:30 am.
There is no anticipated downtime.
Posted on May 24, 15:36 EDT
Past Incidents
May 27, 2016
Completed - The scheduled maintenance has been completed.
May 27, 19:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 17:00 EDT
Scheduled - Please be advised that there will be a planned system outage for ESS and My Research (MR) from 5:00 p.m. to 7:00 p.m. on Friday May 27 , 2016, due to system maintenance.
May 27, 10:41 EDT
Completed - The scheduled maintenance has been completed.
May 27, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 10:00 EDT
Scheduled - The Course Evaluation service will be unavailable Friday, May 27 between 10 am and 1 pm for scheduled maintenance.
May 26, 13:45 EDT
Resolved - The UofT Home Page is currently operational.
If users experience any other issues, please send the details to UTC via this form: https://surveys.utoronto.ca/feedback/
May 27, 09:44 EDT
Identified - The UofT Home Page is currently operating with normal parameters except for the search capabilities. ITS staff continue to work with the University of Toronto Communications group on this issue. If users experience any other issues, please send the details to UTC via this form: https://surveys.utoronto.ca/feedback/
May 27, 09:13 EDT
Resolved - The UofT Home Page is currently operating with normal parameters except for the search capabilities. ITS staff continue to work with the University of Toronto Communications group on this issue. If users experience any other issues, please send the details to UTC via this form: https://surveys.utoronto.ca/feedback/
May 27, 08:39 EDT
Investigating - UofT Home Page May Be Unresponsive: We have become aware that some users may be having difficulty accessing all or parts of the main University website (www.utoronto.ca). Users may be receiving error messages when trying to access the site, certain pages, or the search service. ITS staff are investigating.
May 26, 20:15 EDT
May 25, 2016
Completed - The scheduled maintenance has been completed.
May 25, 07:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 07:00 EDT
Scheduled - The VPN service which provides access to AMS and ROSI will undergo maintenance on Wednesday May 25, 2016 between 7:00 am and 7:30 am.
There is no anticipated downtime.
May 3, 14:08 EDT
Completed - The scheduled maintenance has been completed.
May 25, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 18:00 EDT
Scheduled - AMS (including ESS, ERDD, MROL), Capital Project & Invoice Workflow Solution (IWS), will be unavailable from 6:00PM Tuesday May 24, 2016 to 7:00AM Wednesday May 25, 2016, due to Bi-Weekly Pay Period 11.
Apr 29, 12:43 EDT
May 23, 2016
Resolved - Services have been restored.
May 23, 14:48 EDT
Identified - We have identified and are working an outage of AMS/FIS and Administrative Web services.
Please be assured that we are aware of the problem and have technical staff working on restoring services as quickly as possible.

We apologize for the inconvenience.
May 22, 21:08 EDT
May 21, 2016
Completed - The scheduled maintenance has been completed.
May 21, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 17:00 EDT
Scheduled - AMS (including ESS, ERDD, MROL), Capital Project & Invoice Workflow Solution (IWS), will be unavailable from 5:00PM Friday May 20, 2016 to 7:00AM Saturday May 21, 2016, due to Monthly Pay Period 05.
Apr 29, 14:32 EDT
May 20, 2016
Resolved - Convocation e-ticketing issue has been resolved.
May 20, 10:08 EDT
Investigating - If you are eligible to graduate in June 2016 please be advised that the download and confirmation of guest tickets function is currently not working. We are looking into the problem and hope to have it resolved shortly.
May 20, 09:36 EDT
Completed - The scheduled maintenance has been completed.
May 20, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 18:00 EDT
Scheduled - AMS (including ESS, ERDD, MROL), Capital Project & Invoice Workflow Solution (IWS), will be unavailable from 6:00PM Thursday May 19, 2016 to 7:00AM Friday May 20, 2016, due to Monthly Pay Period 05.
Apr 29, 14:30 EDT
May 19, 2016
If you’re using an RSS feed of U of T News top stories on your website please note the link has changed with the launch of the new site. The new RSS link to top stories is: https://www.utoronto.ca/news/rss/top-stories
May 19, 17:50 EDT
Completed - The scheduled maintenance has been completed.
May 19, 08:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 07:30 EDT
Scheduled - Please be advised that there will be a scheduled network maintenance on UofT Gateway routers on Thursday May 19, 2016 between 07:30 a.m. and 08:45 a.m.
There will be no service outage expected during this maintenance window.
May 18, 09:27 EDT
May 18, 2016
Completed - The scheduled maintenance has been completed.
May 18, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 09:30 EDT
Scheduled - ROSI Express maintenance has been rescheduled to Wednesday (May 18) starting at 09:30am for approximately half an hour to install a system upgrade. We apologize for the inconvenience.
May 16, 08:45 EDT
Completed - The scheduled maintenance has been completed.
May 18, 07:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 07:00 EDT
Scheduled - The VPN service which provides access to AMS and ROSI will undergo maintenance on Wednesday May 18, 2016 between 7:00 am and 7:30 am.
There is no anticipated downtime.
May 3, 14:07 EDT
May 17, 2016
Resolved - Exchange Issue Resolved

With assistance from Microsoft, normal service has returned to our Exchange system this evening. Clients may continue to see a delay in receiving email as the system works to clear the queue. Again, thank you for your patience today.
May 17, 21:59 EDT
Update - We continue to encounter an issue with the UTORexchange service that is preventing access to approximately one third of our customers. We continue to work with our vendors to obtain a resolution on an urgent basis, however no estimate of when service will be fully restored is yet available. Please accept our apologies for the inconvenience.
May 17, 17:20 EDT
Investigating - Please note that ITS has received reports of some users having intermittent problems connecting to UTORExchange service. Support staff are currently investigating the issue.
May 17, 16:44 EDT
May 16, 2016
Completed - The scheduled maintenance has been completed.
May 16, 18:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 17:30 EDT
Scheduled - There will be a maintenance on the admin system VPN service today starting at 5:30 PM. We expect there will be no service outage as a result.
May 16, 17:24 EDT
Resolved - The AMS/ROSI access outage is resolved as of 4:45 today.
May 16, 17:19 EDT
Update - The AMS/ROSI access outage is resolved as of 4:45 today.
May 16, 17:18 EDT
Investigating - Access to AMS and ROSI services is not available via admin system VPN currently. This is under investigation.
May 16, 15:46 EDT
May 15, 2016

No incidents reported.

May 14, 2016

No incidents reported.

May 13, 2016

No incidents reported.