Unplanned Outage - REDCap

Incident Report for ITS System

Resolved

This incident has been resolved.
Posted May 20, 2026 - 16:07 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 20, 2026 - 15:57 EDT

Investigating

An unplanned outage is affecting REDCap. Users may be unable to access the service at this time. Our technical team is actively investigating and working to restore access as quickly as possible. We will provide updates as the situation evolves.
Posted May 20, 2026 - 15:47 EDT
This incident affected: Research & Library Systems (REDCap).