All Systems Operational

About This Site

The ITS System Status Page provides an overview of current service status messages and scheduled maintenance for major University of Toronto systems and services. You may contact the Joint Operations Group (JOG) using the e-mail link above or by calling 416-978-4621. The JOG is staffed Monday to Friday, 7am-5pm.

Please scroll down to see details of upcoming scheduled maintenance as well as historical information on previous incidents.

We recommend that you sign up to receive push notifications of service outages. Click on the "Subscribe to Updates" button at the top of this page and select the method(s) by which you want to receive system status updates. For e-mail notifications, we recommend using a non-UofT email address so that you will still receive notifications in the event there is an outage that prevents access to university email services.

If you don't see your issue posted here, please let us know!

Academic ToolBox Operational
Ouriginal Operational
Quercus ? Operational
Remark Office Operational
Other Operational
AMS ? Operational
FIS ? Operational
HRIS ? Operational
Payroll Services Operational
RPT Operational
Other Operational
Administrative Web Services Operational
Applicant Tracking System (Taleo) Operational
Atlassian Operational
BBSAP Operational
Capital Project Operational
Confluence Operational
Degree Explorer Admin Operational
Employees@UofT Operational
ERDD Operational
ESS ? Operational
Expense Reimbursement Operational
Invoice Workflow Solution (IWS) Operational
JIRA ? Operational
MR ? Operational
MROL ? Operational
MSS ? Operational
Other Operational
Performance Assessment (Halogen) Operational
ROSI Express Operational
SuccessFactors: Learning Management System Operational
uSOURCE Operational
uTIME (Kronos) Operational
UTORGrouper Operational
Campus Operational
UTM Operational
UTSC Operational
UTSG Operational
Client Support Services Operational
AlertUs Crisis Communication Operational
Curriculum Assistant Operational
DHCP ? Operational
High Availability Storage ? Operational
iFile ? Operational
Microsoft Campus Agreement Operational
MS Teams Operational
Mirror Service Operational
SCCM ? Operational
ServiceNow ? Operational
SharePoint ? Operational
Simple Storage ? Operational
TeamMate Audit Documentation Operational
UTORcsi AD Operational
UTORcsiVPN Operational
WebHelpDesk ? Operational
Other Operational
UTSend ? Operational
Data Centres Operational
DCA Operational
DCB Operational
HSB Operational
Other Operational
Electrical Shutdowns Operational
Electrical Scheduled Maintenance Operational
Other Operational
Enterprise Networks Operational
Campus Backbone Network ? Operational
Departmental Networks Operational
DNS ? Operational
UTM WAN Link Operational
UTSC WAN Link Operational
Campus Wireless Network Operational
Email Systems Operational
Listserv ? Operational
Office 365 Operational
UTMail+ Operational
UTORmail Operational
Other Operational
ITS Private Cloud Infrastructure ? Operational
UTORbackup/UTORrecover ? Operational
Virtual Server Service ? Operational
Identity Management Systems Operational
Active Directory Operational
eToken Operational
Kerberos Operational
LDAP Operational
PubCookie Operational
Shibboleth ? Operational
UTORauth-NET Operational
UTORID Operational
WebLogin Operational
Other Operational
Password Change / Reset / Secret Activation Key (SAK) Operational
UTORable Operational
UTORMFA Operational
Information Security Operational
Azure EDGE Firewalls Operational
Firewall Services Operational
Other Operational
Research & Library Systems Operational
Library Operational
REDCap ? Operational
MS Forms ? Operational
Other Operational
Student Web Services Operational
ACORN Operational
calendar.utoronto.ca Operational
Career Learning Network Operational
Co-Curricular Record Operational
Course Evaluations Operational
Course Finder Operational
Course Information System Operational
Credit Card Payment Operational
Degree Confirmation Operational
Degree Explorer Operational
Elections Operational
eMarks ? Operational
Exam Invigilation Operational
Financial Planner Operational
join.utoronto.ca Operational
Ontario Universities' Application Centre (OUAC) Operational
Other Operational
ROSI Operational
Timetable Builder Operational
Transfer Explorer Operational
UCheck Operational
VBR - Varsity Blues Registration ? Operational
Telecommunications Operational
GoCo/BroadConnect VoIP – Polycom Devices ? Operational
GoCo/BroadConnect VoIP – Communicator 7 ? Operational
GoCo/BroadConnect VoIP – Voicemail Operational
GoCo/BroadConnect VoIP – Call Centre (Broadsoft) Operational
GoCo/BroadConnect VoIP – Call Centre (Unity) Operational
GoCo/BroadConnect VoIP – OSS/BSS Management Portal Operational
Emergency Call Display Dashboard Operational
Main U of T Switchboard Operational
Broadsoft Web Portal Operational
Rogers Business Billing & Reporting Portal ? Operational
Rogers Direct e-Ordering Portal ? Operational
Bell Centrex Operational
U of T Online Directory Operational
Video-Mediated Communications Operational
MS Stream Operational
MyMedia Operational
TechSmith Snagit ? Operational
Other Operational
VPN Services Operational
Admin Systems VPN Operational
UTORvpn - OpenVPN Operational
UTORvpn - AnyConnect Operational
RDP Operational
Alibaba CEN - Beijing Operational
Alibaba CEN - Shanghai Operational
Alibaba CEN - Shenzhen Operational
Alibaba CEN - Chengdu Operational
Other Operational
Web Services Operational
Career Learning Network Operational
CMS ? Operational
Enterprise Search Operational
LAMP Hosting Service Operational
UofT Home Page Operational
UTSC Home Page Operational
UTM Home Page Operational
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Please be advised there will be a VoIP service maintenance on Thursday, December 2, 2021 between 5:00 PM EST and 7:00 PM EST. Certain VoIP subscribers may experience service interruption to their VoIP services through the use of Communicator 7 and Polycom phones, the interruption can be up to a max of 10 minutes anytime during this 2-hour maintenance window. Users may also receive a quick 1-ring test call from the service provider during this time which can be disregarded.
Posted on Nov 26, 10:17 EST
VSS Storage maintenance Dec 3, 09:00-21:00 EST
Please note that there will be scheduled maintenance on the VSS Storage in ITS Private Cloud Infrastructure on Friday, December 3, 2021 between 9:00 am and 9:00 pm.
No interruption in service is anticipated during the maintenance period.
Posted on Dec 1, 13:14 EST
Please note that ROSI and all associated student information systems will be unavailable on Friday, December 3, 2021 from 5:00 p.m. to 9:00 p.m. to perform quarterly maintenance on the database. We will return the systems to service sooner if the work is completed earlier than 9:00 p.m.
The following systems will be affected:

ACORN
ACORN Grant Application
Course Information System
Degree Explorer (Student and Admin)
Elections
eMarks
Exam photo invigilation
ROSI
ROSI Express
Safety Abroad Student Registry
Timetable Builder
Varsity Blues Registration System
Web services/APIs
Posted on Nov 30, 10:49 EST
There will be scheduled electrical maintenance at 700 University Avenue building from 11:59pm Friday, December 3, 2021 to 8:00am Saturday, December 4, 2021.

This is a complete building shutdown.

To minimize the effects of a power interruption, your PC workstation’s BIOS settings can be configured to enable your computer to automatically turn on once power is restored. This is especially important if you use RDP to connect to your PC remotely. Please contact your local IT support team to confirm that this setting has been enabled.
Posted on Nov 30, 16:51 EST
Please note that there will be maintenance on the VMware vCenter Server on Saturday December 4, 2021 from 6:00pm to 8:00pm.

During the maintenance period vCenter server and management portal will be unavailable.
The virtual machines will continue to operate normally.
Posted on Dec 1, 17:29 EST
There will be scheduled electrical maintenance at 700 University Avenue building from 10:30pm Saturday, December 4th, 2021 to 8:30am Sunday, December 5, 2021.

This is a complete building shutdown.

To minimize the effects of a power interruption, your PC workstation’s BIOS settings can be configured to enable your computer to automatically turn on once power is restored. This is especially important if you use RDP to connect to your PC remotely. Please contact your local IT support team to confirm that this setting has been enabled.
Posted on Nov 30, 17:02 EST
Please note that there will be scheduled maintenance in the data centre at UTM on Saturday, December 11, 2021, between 1:00 AM and 5:00 AM.

All internet connectivity to and from the UTM data centre will be intermittently unavailable for the duration of this maintenance.

The following URLs and services will also be affected:

https://www.utm.utoronto.ca
https://mmpa.utoronto.ca
https://mfacc.utoronto.ca
Posted on Nov 23, 10:38 EST
Crowdmark Scheduled Maintenance Dec 30, 08:00-12:00 EST
Please be advised that the Crowdmark grading and assessment system which is integrated with Quercus, will be unavailable on Thursday December 30, 2021, from 8:00am to 12:00pm for scheduled maintenance.
Posted on Dec 1, 09:32 EST
Past Incidents
Dec 2, 2021
Completed - The scheduled maintenance has been completed.
Dec 2, 13:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 12:00 EST
Scheduled - There will be scheduled maintenance on the Administrative Systems VPN on Thursday December 2, 2021 from 12:00pm to 1:00pm. No interruption in service is expected during the maintenance period.
Dec 1, 17:36 EST
Completed - The scheduled maintenance has been completed.
Dec 2, 03:05 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 01:05 EST
Scheduled - Quercus will be undergoing scheduled maintenance on Thursday, December 2, 2021 from 1:05 AM to 3:05 AM EDT. Users may experience a disruption in service for a few minutes during the maintenance window.
Nov 26, 09:43 EST
Dec 1, 2021
Resolved - Zayo ISP outage has been resolved and the service has been restored.
Thank you for your patience.
Dec 1, 17:07 EST
Investigating - Please note that Zayo ISP is experiencing service outage.
ORION has opened a ticket with Zayo to report this problem. The Internet traffic failed over to the other GTAnet ISPs.
We will provide more updates as they become available.
Dec 1, 14:55 EST
Resolved - The incident impacting REDCap has been resolved and service has been restored. Thank you for your patience.
Dec 1, 12:52 EST
Investigating - Issues have been encountered subsequent to a recently completed maintenance cycle. The team is currently reversing all changes made and service is expected to resume shortly. We apologise for the unanticipated disruption.
Dec 1, 12:24 EST
Completed - The scheduled maintenance has been completed.
Dec 1, 12:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 09:00 EST
Scheduled - Scheduled maintenance will be performed on the University's REDCap instance at https://redcap.utoronto.ca between 9:00 a.m. and noon on Wednesday, Dec. 1st. 2021 in order to complete necessary application updates. The environment will be unavailable for the duration of the maintenance. Service will be restored earlier if progress permits. We thank you for your patience and apologize for any inconvenience. Please contact redcap@utoronto.ca with any questions.
Nov 25, 09:25 EST
Completed - The scheduled maintenance has been completed.
Dec 1, 09:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 08:01 EST
Scheduled - Please be advised that there will be a maintenance on the Bluecat DDI Systems on Wednesday, December 1, 2021 between 8:00am and 9:00am.

Bluecat Address Manager (Proteus) will not be accessible during the maintenance. After the maintenance, please expect a minor change on the look and feel of the user interface for the Bluecat Address Manager.
Nov 25, 10:53 EST
Completed - The scheduled maintenance has been completed.
Dec 1, 08:02 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 07:00 EST
Scheduled - UofT Facilities & Services has scheduled electrical maintenance at the Aerospace Building (049) on Wednesday, December 1, 2021 from 7:00 AM to 8:00 AM.

To minimize the effects of a power interruption, your PC workstation’s BIOS settings can be configured to enable your computer to automatically turn on once power is restored. This is especially important if you use RDP to connect to your PC remotely. Please contact your local IT support team to confirm that this setting has been enabled.
Nov 29, 15:11 EST
Completed - The scheduled maintenance has been completed.
Dec 1, 07:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 07:00 EST
Scheduled - There will be scheduled maintenance on the Administrative Systems VPN on Wednesday, December 1, 2021 from 7:00am to 7:30am. No interruption in service is expected during the maintenance period.
Nov 26, 09:47 EST
Nov 30, 2021
Completed - The scheduled maintenance has been completed.
Nov 30, 19:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 17:00 EST
Scheduled - Please be advised there will be a VoIP service maintenance on Tuesday, November 30, 2021 between 5:00 PM EST and 7:00 PM EST. Certain VoIP subscribers may experience service interruption to their VoIP services through the use of Communicator 7 and Polycom phones, the interruption can be up to a max of 10 minutes anytime during this 2-hour maintenance window. Users may also receive a quick 1-ring test call from the service provider during this time which can be disregarded.
Nov 26, 10:15 EST
Resolved - SAP has confirmed that the issue that we encountered after an upgrade to the SuccessFactors Data Center has been resolved. All SuccessFactors applications are now available (Recruitment, Performance & Goals and Learning Management System) and the data between HRIS and SuccessFactors is synchronized.

Thank you for your patience as we worked to resolve this issue.
Nov 30, 10:31 EST
Investigating - We have encountered an issue after an upgrade to the SuccessFactors Data Center. This impacts Recruitment, Performance & Goals and Learning Management System. Currently, the data between HRIS and SuccessFactors is not synchronized. Job postings may not be published to the career site and hiring information may not be transferred from SuccessFactors to HRIS.

SAP is currently investigating the issue and we will provide more updates as they become available.
Nov 29, 15:17 EST
Completed - The scheduled maintenance has been completed.
Nov 30, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 07:00 EST
Scheduled - UofT Facilities & Services has scheduled electrical maintenance at the Myhal Centre for Engineering Innovation and Entrepreneurship (CEIE) (087) on Tuesday, November 30, 2021 from 7:00 AM to 8:00 AM.

To minimize the effects of a power interruption, your PC workstation’s BIOS settings can be configured to enable your computer to automatically turn on once power is restored. This is especially important if you use RDP to connect to your PC remotely. Please contact your local IT support team to confirm that this setting has been enabled.
Nov 29, 15:09 EST
Completed - The scheduled maintenance has been completed.
Nov 30, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 06:40 EST
Update - We will be undergoing scheduled maintenance during this time.
Nov 17, 12:24 EST
Scheduled - Please be advised that UTORauth-Net (https://www.auth.utoronto.ca/) will not be available on Tuesday, November 30, 2021 from 6:40am to 7:00am due to system maintenance.
Nov 17, 12:14 EST
Nov 29, 2021
Nov 28, 2021
Completed - The scheduled maintenance has been completed.
Nov 28, 23:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 23:00 EST
Scheduled - Please be advised that the following SuccessFactors applications will not be available for users from 11:00 pm on Saturday, November 27, 2021 to 11:00 pm on Sunday, November 28, 2021:

Learning Management System (LMS)
Performance & Goals (PMGM)
Recruitment

Please note, users may also encounter some degraded performance on Monday, November 29, 2021.
Nov 16, 12:51 EST
Completed - The scheduled maintenance has been completed.
Nov 28, 04:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 03:03 EST
Scheduled - UofT Facilities & Services has scheduled electrical maintenance at the New College III (131) on Sunday, November 28, 2021 from 3:00 AM to 4:30 AM.

To minimize the effects of a power interruption, your PC workstation’s BIOS settings can be configured to enable your computer to automatically turn on once power is restored. This is especially important if you use RDP to connect to your PC remotely. Please contact your local IT support team to confirm that this setting has been enabled.
Nov 26, 13:23 EST
Completed - The scheduled maintenance has been completed.
Nov 28, 02:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 01:02 EST
Scheduled - UofT Facilities & Services has scheduled electrical maintenance at the Wilson Hall-New College (032A) on Sunday, November 28, 2021 from 1:00 AM to 2:30 AM.

To minimize the effects of a power interruption, your PC workstation’s BIOS settings can be configured to enable your computer to automatically turn on once power is restored. This is especially important if you use RDP to connect to your PC remotely. Please contact your local IT support team to confirm that this setting has been enabled.
Nov 26, 13:21 EST
Completed - The scheduled maintenance has been completed.
Nov 28, 02:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 23:00 EST
Scheduled - UofT Facilities & Services has scheduled electrical maintenance at the Wetmore Hall-New College (032) from 11:00pm Saturday, November 27, 2021 to 2:30 am Sunday, November 28, 2021.

To minimize the effects of a power interruption, your PC workstation’s BIOS settings can be configured to enable your computer to automatically turn on once power is restored. This is especially important if you use RDP to connect to your PC remotely. Please contact your local IT support team to confirm that this setting has been enabled.
Nov 26, 13:15 EST
Nov 27, 2021
Completed - The scheduled maintenance has been completed.
Nov 27, 21:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 20:03 EST
Scheduled - UofT Facilities & Services has scheduled electrical maintenance at the Health Sciences Building (154) Saturday, November 27, 2021 from 8:00 PM to 9:30 PM.

To minimize the effects of a power interruption, your PC workstation’s BIOS settings can be configured to enable your computer to automatically turn on once power is restored. This is especially important if you use RDP to connect to your PC remotely. Please contact your local IT support team to confirm that this setting has been enabled.
Nov 25, 17:10 EST
Completed - The scheduled maintenance has been completed.
Nov 27, 19:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 18:00 EST
Scheduled - UofT Facilities & Services has scheduled electrical maintenance at the Health Sciences Building (154) Saturday, November 27, 2021 from 6:00 PM to 7:30 PM.

To minimize the effects of a power interruption, your PC workstation’s BIOS settings can be configured to enable your computer to automatically turn on once power is restored. This is especially important if you use RDP to connect to your PC remotely. Please contact your local IT support team to confirm that this setting has been enabled.
Nov 25, 17:08 EST
Completed - The scheduled maintenance has been completed.
Nov 27, 16:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 14:00 EST
Scheduled - This maintenance will migrate AdminVPN from port.eis.utoronto.ca (etoken authentication) to admin.vpn.utoronto.ca (weblogin authentication) for UTORmfa support on November 27, 2021 between 2:00pm and 4:00pm.
 
During the migration AdminVPN Services will be offline.

Once the migration has been completed:
• User must connect to the new name admin.vpn.utoronto.ca as per "Connecting to AdminVPN" (Windows, Mac, Linux) (KB0011161)
• Use the admin.vpn.utoronto.ca IPSEC profile provided in "Deploying Cisco AnyConnect Secure Mobility Client on Manage Devices" (KB0011157)
Nov 18, 11:34 EST
Completed - The scheduled maintenance has been completed.
Nov 27, 16:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 13:45 EST
Scheduled - Please be advised that eToken authentication for AMS, ROSI, ROSI Files, Rocket Shuttle, StarRez and Unit VPNs, will migrate to UTORMFA on Saturday, November 27, 2021.

As part of this transition, these applications will be unavailable on Saturday, November 27 from 1:45 pm to 4:00 pm.

Please note: Access to student information via ROSI Express will be uninterrupted over the weekend of November 27.
Nov 16, 15:45 EST
Completed - The scheduled maintenance has been completed.
Nov 27, 13:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 12:02 EST
Scheduled - UofT Facilities & Services has scheduled electrical maintenance at the Earth Sciences Centre (062) on Saturday, November 27, 2021 from 12:00 PM to 1:30 PM.

To minimize the effects of a power interruption, your PC workstation’s BIOS settings can be configured to enable your computer to automatically turn on once power is restored. This is especially important if you use RDP to connect to your PC remotely. Please contact your local IT support team to confirm that this setting has been enabled.
Nov 26, 15:50 EST
Completed - The scheduled maintenance has been completed.
Nov 27, 11:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 10:01 EST
Scheduled - UofT Facilities & Services has scheduled electrical maintenance at the Macdonald-Mowat House (172) on Saturday, November 27, 2021 from 10:00 AM to 11:30 AM.

To minimize the effects of a power interruption, your PC workstation’s BIOS settings can be configured to enable your computer to automatically turn on once power is restored. This is especially important if you use RDP to connect to your PC remotely. Please contact your local IT support team to confirm that this setting has been enabled.
Nov 26, 15:48 EST
Completed - The scheduled maintenance has been completed.
Nov 27, 07:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 06:01 EST
Scheduled - UofT Facilities & Services has scheduled electrical maintenance at the Daniels Building (054) on Saturday, November 27, 2021 from 6:00 AM to 7:30 AM.

To minimize the effects of a power interruption, your PC workstation’s BIOS settings can be configured to enable your computer to automatically turn on once power is restored. This is especially important if you use RDP to connect to your PC remotely. Please contact your local IT support team to confirm that this setting has been enabled.
Nov 26, 15:53 EST
Completed - The scheduled maintenance has been completed.
Nov 27, 05:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 04:03 EST
Scheduled - UofT Facilities & Services has scheduled electrical maintenance at the Morrison Hall (101) on Saturday, November 27, 2021 from 4:00 AM to 5:30 AM.

To minimize the effects of a power interruption, your PC workstation’s BIOS settings can be configured to enable your computer to automatically turn on once power is restored. This is especially important if you use RDP to connect to your PC remotely. Please contact your local IT support team to confirm that this setting has been enabled.
Nov 26, 15:45 EST
Nov 26, 2021
Completed - The scheduled maintenance has been completed.
Nov 26, 09:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 07:01 EST
Scheduled - UofT Facilities & Services has scheduled electrical maintenance at the Mechanical Engineering Building (022) Friday, November 26, 2021 from 7:00 AM to 9:00 AM.

To minimize the effects of a power interruption, your PC workstation’s BIOS settings can be configured to enable your computer to automatically turn on once power is restored. This is especially important if you use RDP to connect to your PC remotely. Please contact your local IT support team to confirm that this setting has been enabled.
Nov 25, 17:04 EST
Completed - The scheduled maintenance has been completed.
Nov 26, 06:15 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 06:00 EST
Scheduled - UofT Facilities & Services has scheduled electrical maintenance (TESTING OF THE EMERGENCY GENERATORS) at the Leslie Dan Faculty of Pharmacy Building (#161) on Friday, November 26, 2021 at 6:00 a.m.
The shutdown can last up to 15 seconds.

To minimize the effects of a power interruption, your PC workstation’s BIOS settings can be configured to enable your computer to automatically turn on once power is restored. This is especially important if you use RDP to connect to your PC remotely. Please contact your local IT support team to confirm that this setting has been enabled.
Nov 25, 16:50 EST
Completed - The scheduled maintenance has been completed.
Nov 26, 03:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 21:00 EST
Scheduled - UofT Facilities & Services has scheduled electrical maintenance at the McLennan Physical Laboratories (078) from 9:00 PM Thursday, November 25, 2021 to 3:00 AM Friday, November 26, 2021.

To minimize the effects of a power interruption, your PC workstation’s BIOS settings can be configured to enable your computer to automatically turn on once power is restored. This is especially important if you use RDP to connect to your PC remotely. Please contact your local IT support team to confirm that this setting has been enabled.
Nov 24, 16:42 EST
Nov 25, 2021
Completed - The scheduled maintenance has been completed.
Nov 25, 19:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 17:00 EST
Scheduled - Please be advised there will be a VoIP service maintenance on Thursday, November 25th, 2021 between 5:00 PM EST and 7:00 PM EST. Certain VoIP subscribers may experience service interruption to their VoIP services through the use of Communicator 7 and Polycom phones, the interruption can be up to a max of 10 minutes anytime during this 2-hour maintenance window. Users may also receive a quick 1-ring test call from the service provider during this time which can be disregarded.
Nov 19, 17:00 EST
Completed - The scheduled maintenance has been completed.
Nov 25, 15:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 07:00 EST
Scheduled - UofT Facilities & Services has scheduled electrical maintenance at the Gerstein Science Information Centre in the Sigmund Samuel Library Bldg (003) Thursday, November 25, 2021 from 7:00 AM to 3:00 PM.

To minimize the effects of a power interruption, your PC workstation’s BIOS settings can be configured to enable your computer to automatically turn on once power is restored. This is especially important if you use RDP to connect to your PC remotely. Please contact your local IT support team to confirm that this setting has been enabled.
Nov 24, 16:48 EST
Completed - The scheduled maintenance has been completed.
Nov 25, 13:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 12:00 EST
Scheduled - There will be scheduled maintenance on the Administrative Systems VPN on Thursday November 25, 2021 from 12:00pm to 1:00pm. No interruption in service is expected during the maintenance period.
Nov 23, 17:06 EST
Completed - The scheduled maintenance has been completed.
Nov 25, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 06:01 EST
Scheduled - UofT Facilities & Services has scheduled electrical maintenance at the Terrence Donnelly Centre for Cellular & Biomolecular Research (160) on Thursday, November 25, 2021 from 6:00 AM to 8:00 AM.

To minimize the effects of a power interruption, your PC workstation’s BIOS settings can be configured to enable your computer to automatically turn on once power is restored. This is especially important if you use RDP to connect to your PC remotely. Please contact your local IT support team to confirm that this setting has been enabled.
Nov 24, 16:46 EST
Nov 24, 2021
Completed - The scheduled maintenance has been completed.
Nov 24, 21:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 18:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Nov 24, 17:15 EST
Scheduled - Please note that there will be emergency maintenance on the VMware vCenter Server Today, Wednesday November 24, 2021 from 6:00pm to 9:00pm.

This emergency maintenance is to apply critical security patches recently released by the vendor.
During the maintenance period vCenter server and management portal will be unavailable.
The virtual machines will continue to operate normally.
Nov 24, 09:18 EST
Completed - The scheduled maintenance has been completed.
Nov 24, 15:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 14:00 EST
Scheduled - On Wednesday November 24, from 2-3 PM, we will be performing a maintenance on the enroll.utormfa.utoronto.ca website to allow retired faculty to sign up for the service. There will be no interruption of service during the maintenance.
Nov 22, 12:12 EST
Completed - The scheduled maintenance has been completed.
Nov 24, 08:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 06:30 EST
Scheduled - UofT Facilities & Services has scheduled electrical maintenance at the Myhal Centre for Engineering Innovation and Entrepreneurship (CEIE) (087) on Wednesday, November 24, 2021, from 6:30 AM to 8:30 AM.

To minimize the effects of a power interruption, your PC workstation’s BIOS settings can be configured to enable your computer to automatically turn on once power is restored. This is especially important if you use RDP to connect to your PC remotely. Please contact your local IT support team to confirm that this setting has been enabled.
Nov 23, 16:52 EST
Nov 23, 2021
Completed - The scheduled maintenance has been completed.
Nov 23, 19:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 17:00 EST
Scheduled - Please be advised there will be a VoIP service maintenance on Tuesday, November 23rd, 2021 between 5:00 PM EST and 7:00 PM EST. Certain VoIP subscribers may experience service interruption to their VoIP services through the use of Communicator 7 and Polycom phones, the interruption can be up to a max of 10 minutes anytime during this 2-hour maintenance window. Users may also receive a quick 1-ring test call from the service provider during this time which can be disregarded.
Nov 19, 14:56 EST
Resolved - Please note that the SAP engineering team has confirmed that the issue we were experiencing with SAP SuccessFactors: Recruitment has now been resolved. Employees can access the internal job board and apply as an internal candidate.

Thank you for your patience as we worked to resolve this issue.
Nov 23, 14:41 EST
Investigating - Please note that we are experiencing an issue with SAP SuccessFactors: Recruitment. At this time, employees are unable to access the internal job board and apply as an internal candidate. The SAP engineering team is currently investigating the issue and we follow up as soon as it is resolved.
Nov 22, 13:50 EST
Completed - The scheduled maintenance has been completed.
Nov 23, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 07:00 EST
Scheduled - UofT Facilities & Services has scheduled electrical maintenance at the Wallberg Building (008) on Tuesday, November 23, 2021, from 7:00 AM to 8:00 AM.

To minimize the effects of a power interruption, your PC workstation’s BIOS settings can be configured to enable your computer to automatically turn on once power is restored. This is especially important if you use RDP to connect to your PC remotely. Please contact your local IT support team to confirm that this setting has been enabled.
Nov 18, 17:55 EST
Nov 22, 2021
Completed - The scheduled maintenance has been completed.
Nov 22, 11:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 10:30 EST
Scheduled - Please note that Shibboleth (Single Sign On) will be under maintenance from 10:30 AM to 11:30 AM.

No service impact is expected during the maintenance period.
Nov 19, 15:00 EST
Completed - The scheduled maintenance has been completed.
Nov 22, 09:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 09:01 EST
Scheduled - Please note that there will be scheduled maintenance on the ROSI Express (https://express.rosi.utoronto.ca/ on Monday November 22, 2021 from 9:00am to 9:30 am.
No service interruption is expected; however, users may be required to log in again during the Maintenance period.
Nov 17, 12:59 EST
Nov 21, 2021

No incidents reported.

Nov 20, 2021
Completed - The scheduled maintenance has been completed.
Nov 20, 21:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 05:01 EST
Scheduled - UofT Facilities & Services has scheduled electrical maintenance at the Aerospace Building (049) and UTL at Downsview (149) on Saturday, November 20, 2021, from 5:00 AM to 9:00 PM.

To minimize the effects of a power interruption, your PC workstation’s BIOS settings can be configured to enable your computer to automatically turn on once power is restored. This is especially important if you use RDP to connect to your PC remotely. Please contact your local IT support team to confirm that this setting has been enabled.
Nov 18, 17:44 EST
Completed - The scheduled maintenance has been completed.
Nov 20, 12:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 09:30 EST
Scheduled - UofT Facilities & Services has scheduled electrical maintenance at the Clara Benson Building (068) on Saturday, November 20, 2021, from 9:30 AM to 12:30 PM.

To minimize the effects of a power interruption, your PC workstation’s BIOS settings can be configured to enable your computer to automatically turn on once power is restored. This is especially important if you use RDP to connect to your PC remotely. Please contact your local IT support team to confirm that this setting has been enabled.
Nov 18, 17:48 EST
Nov 19, 2021
Completed - The scheduled maintenance has been completed.
Nov 19, 12:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 08:01 EST
Scheduled - UofT Facilities & Services has scheduled electrical maintenance at the Wallberg Building (008) on Friday, November 19, 2021, from 8:00 AM to 12:00 PM.

To minimize the effects of a power interruption, your PC workstation’s BIOS settings can be configured to enable your computer to automatically turn on once power is restored. This is especially important if you use RDP to connect to your PC remotely. Please contact your local IT support team to confirm that this setting has been enabled.
Nov 18, 17:50 EST
Completed - The scheduled maintenance has been completed.
Nov 19, 11:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 10:00 EST
Scheduled - Please note that Shibboleth Service will be under maintenance on November 19th from 10:00 AM to 11:00 AM.

No service impact is expected during the maintenance period.
Nov 18, 17:49 EST
Nov 18, 2021
Completed - The scheduled maintenance has been completed.
Nov 18, 21:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 20:00 EST
Scheduled - Please note that Shibboleth (Sigle SignOn) will be under maintenance from 8 PM to 9 PM.

No service impact is expected during the maintenance period.
Nov 18, 17:47 EST
Completed - The scheduled maintenance has been completed.
Nov 18, 19:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 17:00 EST
Scheduled - Please be advised there will be a VoIP service maintenance on Thursday, November 18, 2021 between 5:00 PM EST and 7:00 PM EST. Certain VoIP subscribers may experience service interruption to their VoIP services through the use of Communicator 7 and Polycom phones, the interruption can be up to a max of 10 minutes anytime during this 2-hour maintenance window. Users may also receive a quick 1-ring test call from the service provider during this time which can be disregarded.
Nov 11, 16:06 EST
Resolved - This incident has been resolved.
We apologize for the inconvenience and thank you for your patience.
Nov 18, 16:51 EST
Investigating - Please note that we have received reports of some users experiencing service interruptions affecting external incoming and outgoing calls on VoIP, internal VoIP to VoIP calls are not affected. If you are experiencing these service interruptions with your VoIP line, contact voipsupport@utoronto.ca and include your name, department name and VoIP phone number.
Nov 18, 13:15 EST
Completed - The scheduled maintenance has been completed.
Nov 18, 13:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 12:00 EST
Scheduled - There will be scheduled maintenance on the Administrative Systems VPN on Thursday November 18, 2021 from 12:00pm to 1:00pm. No interruption in service is expected during the maintenance period.
Nov 11, 16:14 EST
Completed - The scheduled maintenance has been completed.
Nov 18, 12:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 08:30 EST
Scheduled - UofT Facilities & Services has scheduled electrical maintenance at the Lash Miller Chemical Laboratories (073) on Thursday, November 18, 2021, from 8:30 AM to 12:30 PM.

To minimize the effects of a power interruption, your PC workstation’s BIOS settings can be configured to enable your computer to automatically turn on once power is restored. This is especially important if you use RDP to connect to your PC remotely. Please contact your local IT support team to confirm that this setting has been enabled.
Nov 16, 15:56 EST
Resolved - Single Sign On service is now available. Single Sign On service provides the ability to leverage common identities (e.g. UTORID) to access may University applications like ServiceNOW, Quercus or UCheck. Thank you for your patience and cooperation.
Nov 18, 08:03 EST
Update - We are continuing to investigate this issue.
Nov 18, 07:27 EST
Update - We are continuing to investigate this issue.
Nov 18, 06:18 EST
Investigating - Please note that ITS has received reports of intermittent service interruption affecting Shibboleth (Single Sign On). Some users may not be able to access applications like ESS, ServiceNOW , Quercus and others as part of this issue.

Updates will be posted as soon as they become available.
Nov 18, 06:16 EST
Completed - The scheduled maintenance has been completed.
Nov 18, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 04:04 EST
Scheduled - UofT Facilities & Services has scheduled electrical maintenance at the University College (001) on Thursday, November 18, 2021, from 4:00 AM to 8:00 AM.

To minimize the effects of a power interruption, your PC workstation’s BIOS settings can be configured to enable your computer to automatically turn on once power is restored. This is especially important if you use RDP to connect to your PC remotely. Please contact your local IT support team to confirm that this setting has been enabled.
Nov 16, 16:12 EST
Completed - The scheduled maintenance has been completed.
Nov 18, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 07:00 EST
Scheduled - UofT Facilities & Services has scheduled electrical maintenance at the Terrence Donnelly Centre for Cellular & Biomolecular Research (160) on Thursday, November 18, 2021, from 7:00 AM to 8:00 AM.

To minimize the effects of a power interruption, your PC workstation’s BIOS settings can be configured to enable your computer to automatically turn on once power is restored. This is especially important if you use RDP to connect to your PC remotely. Please contact your local IT support team to confirm that this setting has been enabled.
Nov 16, 16:02 EST
Completed - The scheduled maintenance has been completed.
Nov 18, 03:05 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 01:05 EST
Scheduled - Quercus will be undergoing scheduled maintenance on Thursday, November 18, 2021 from 1:05 AM to 3:05 AM EDT. Users may experience a disruption in service for a few minutes during the maintenance window.
Nov 11, 16:17 EST