In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 18:00 EDT
Scheduled - AMS (including ESS, ERDD, MROL), Capital Project & Invoice Workflow Solution (IWS), will be unavailable from 6:00PM Tuesday September 25, 2018 to 7:00AM Wednesday September 26, 2018, due to Bi-Weekly Pay Period 20.

About This Site

The ITS System Status Page provides an overview of current service status messages and scheduled maintenance for major University of Toronto systems and services. You may contact the Joint Operations Group (JOG) using the e-mail link above or by calling 416-978-4621. The JOG is staffed Monday to Friday, 7am-5pm.

Academic ToolBox Operational
90 days ago
99.91 % uptime
Today
Quercus   Operational
90 days ago
99.99 % uptime
Today
Remark Office   Operational
Turnitin   Operational
90 days ago
99.7 % uptime
Today
Fogbugz Help Desk   Operational
90 days ago
100.0 % uptime
Today
Portal   ? Operational
90 days ago
99.94 % uptime
Today
AMS ? Under Maintenance
90 days ago
100.0 % uptime
Today
FIS   ? Under Maintenance
90 days ago
100.0 % uptime
Today
HRIS   ? Under Maintenance
90 days ago
100.0 % uptime
Today
Payroll Services   Under Maintenance
90 days ago
100.0 % uptime
Today
RPT   Under Maintenance
90 days ago
100.0 % uptime
Today
Administrative Web Services Under Maintenance
Applicant Tracking System (Taleo)   Operational
Atlassian   Operational
BBSAP   Operational
Capital Project   Under Maintenance
Confluence   Operational
Degree Explorer Admin   Operational
Employees@UofT   Operational
ESS   ? Under Maintenance
Expense Reimbursement   Operational
Invoice Workflow Solution (IWS)   Under Maintenance
JIRA   ? Operational
MR   ? Operational
MROL   ? Under Maintenance
Other   Operational
Performance Assessment (Halogen)   Operational
uSOURCE   Operational
uTIME (Kronos)   Operational
UTORGrouper   Operational
ERDD   Under Maintenance
Client Support Services Operational
AlertUs Crisis Communication   Operational
Curriculum Assistant   Operational
DHCP   ? Operational
High Availability Storage   ? Operational
iFile   ? Operational
Microsoft Campus Agreement   Operational
Mirror Service   Operational
SCCM   ? Operational
SharePoint   ? Operational
Simple Storage   ? Operational
TeamMate Audit Documentation   Operational
UTORcsi AD   Operational
UTORcsiVPN   Operational
WebHelpDesk   ? Operational
Enterprise Networks Operational
Campus Backbone Network   ? Operational
Departmental Networks   Operational
DNS   ? Operational
UTM WAN Link   Operational
UTSC WAN Link   Operational
Campus Wireless Network   Operational
Email Systems Operational
90 days ago
99.94 % uptime
Today
Listserv   ? Operational
Office 365   Operational
90 days ago
99.99 % uptime
Today
UTMail+   Operational
90 days ago
100.0 % uptime
Today
UTORexchange   Operational
90 days ago
100.0 % uptime
Today
UTORmail   Operational
90 days ago
99.76 % uptime
Today
ITS Private Cloud Infrastructure ? Operational
90 days ago
99.98 % uptime
Today
UTORbackup   ? Operational
90 days ago
100.0 % uptime
Today
Virtual Server Service   ? Operational
90 days ago
99.96 % uptime
Today
Identity Management Systems Operational
Active Directory   Operational
eToken   Operational
Kerberos   Operational
LDAP   Operational
PubCookie   Operational
Shibboleth   Operational
UTORauth-NET   Operational
UTORID   Operational
WebLogin   Operational
Other   Operational
Information Security Operational
Firewall Services   Operational
Student Web Services Operational
ACORN   Operational
calendar.utoronto.ca   Operational
Career Learning Network   Operational
Co-Curricular Record   Operational
Course Evaluations   Operational
Course Finder   Operational
Course Information System   Operational
Credit Card Payment   Operational
Degree Confirmation   Operational
Degree Explorer   Operational
Elections   Operational
eMarks   ? Operational
Exam Invigilation   Operational
Financial Planner   Operational
join.utoronto.ca   Operational
MyRes   Operational
Ontario Universities' Application Centre (OUAC)   Operational
Other   Operational
ROSI   Operational
Timetable Builder   Operational
Transfer Explorer   Operational
VBR - Varsity Blues Registration   ? Operational
Telecommunications Operational
90 days ago
100.0 % uptime
Today
BroadConnect VoIP   ? Operational
90 days ago
100.0 % uptime
Today
Bell Centrex   Operational
90 days ago
100.0 % uptime
Today
Call Express Voicemail System   Operational
90 days ago
100.0 % uptime
Today
Telecom Service Order Entry   Operational
90 days ago
100.0 % uptime
Today
Online Directory   Operational
90 days ago
100.0 % uptime
Today
Video-Mediated Communications Operational
Bb Collaborate   Operational
Cisco Movi/Jabber   Operational
TechSmith Relay   Operational
VPN Services Operational
Admin Systems VPN   Operational
UTORvpn   Operational
Web Services Operational
90 days ago
99.99 % uptime
Today
Career Learning Network   Operational
CMS   ? Operational
Google Search Appliance   Operational
LAMP Hosting Service   Operational
UofT Home Page   Operational
90 days ago
100.0 % uptime
Today
UTSC Home Page   Operational
90 days ago
99.98 % uptime
Today
UTM Home Page   Operational
90 days ago
100.0 % uptime
Today
Other   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
AMS (including ESS, ERDD, MROL), Capital Project & Invoice Workflow Solution (IWS), will be unavailable from 5:00PM Friday September 28, 2018 to 7:00AM Saturday September 29, 2018 to facilitate the processing of FIS Month end.
Posted on Sep 14, 10:40 EDT
Past Incidents
Sep 26, 2018

No incidents reported today.

Sep 24, 2018
Completed - The scheduled maintenance has been completed.
Sep 24, 14:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 14:00 EDT
Scheduled - Please be advised that SafetyAbroad website (http://safetyabroad.utoronto.ca/) will be unavailable from 2:00 pm to 2:30 pm Today, September 24, 2018, due to Application upgrade.
Sep 24, 10:59 EDT
Sep 23, 2018

No incidents reported.

Sep 22, 2018
Completed - The scheduled maintenance has been completed.
Sep 22, 19:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 11:01 EDT
Scheduled - Turnitin will be unavailable in Quercus courses during a scheduled maintenance period on Saturday, September 22 from 11:00AM to 7:30PM.

Instructors are encouraged to modify assignment due dates either before or at least several hours after the scheduled maintenance window. Students are encouraged to submit assignments in advance of assigned due dates.
Sep 11, 08:55 EDT
Completed - The scheduled maintenance has been completed.
Sep 22, 19:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 07:00 EDT
Scheduled - Please be advised that ROSI and the following associated systems will be unavailable on Saturday September 22, 2018 between 7:00 a.m. and 7:00 p.m. for system maintenance:

ROSI
ROSI Express
Rocketshuttle and ODBC access
ACORN (and ACORN based applications like Timetable Builder)
ROSI Alumni Transcripts
Degree Explorer
eMarks
Course Information System
Exam Invigilation
MyRes (student and admin)
Varsity Blues Registration System (VBRS)
Safety Abroad
ROSI Express Web Services (RXPREST)
ROSI Web Services (ROSI-WS)
Student Records Web Services
OUAC Parser
Sep 18, 16:24 EDT
Completed - The scheduled maintenance has been completed.
Sep 22, 14:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 14:00 EDT
Scheduled - Please be advised that there will be a scheduled maintenance on the Administrative VPN on Saturday, September 22, 2018 from 2:00 p.m. to 2:30 p.m. No interruption in service is anticipated during the maintenance period.
Sep 21, 10:07 EDT
Completed - The scheduled maintenance has been completed.
Sep 22, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 17:00 EDT
Scheduled - AMS (including ESS, ERDD, MROL), Capital Project & Invoice Workflow Solution (IWS), will be unavailable from 5:00PM Friday September 21, 2018 to 7:00AM Saturday September 22, 2018, due to Monthly Pay period 09.
Sep 14, 10:34 EDT
Sep 21, 2018
Completed - The scheduled maintenance has been completed.
Sep 21, 15:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 14:31 EDT
Scheduled - Please be advised that there will be a scheduled maintenance on Degree Explorer Admin from 2:30 pm to 3:00 pm Today, September 21, 2018.

The following URL will be unavailable during the maintenance period:
https://admin.degreeaudit.utoronto.ca/
Sep 21, 13:23 EDT
Completed - The scheduled maintenance has been completed.
Sep 21, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 18:00 EDT
Scheduled - AMS (including ESS, ERDD, MROL), Capital Project & Invoice Workflow Solution (IWS), will be unavailable from 6:00PM Thursday September 20, 2018 to 7:00AM Friday September 21, 2018, due to Monthly Pay period 09.
Sep 14, 10:33 EDT
Sep 20, 2018
Resolved - Users may have experienced slow submission/reporting times with Turnitin at approximately 12:00PM today. The issue is resolved. We apologize for any inconvenience caused.
Sep 20, 13:08 EDT
Investigating - Users may experience slow submission/reporting times with Turnitin. Turnitin is investigating.
Sep 20, 12:57 EDT
Completed - The scheduled maintenance has been completed.
Sep 20, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 06:30 EDT
Scheduled - Please be advised that there will be a scheduled wireless network maintenance on Thursday September 20, 2018 between 6:30 a.m and 7:00 a.m. During this maintenance window, users will experience service interruptions at the following locations:

370 Huron Street
Bancroft Building
Early Learning Centre
Earth Sciences Building
Gerstein Library
Knox College (Partial)
Robarts Library
Sidney Smith Building
Simcoe Hall
Wetmore Hall Residence
Wilson Hall Residence
Sep 19, 14:38 EDT
Sep 19, 2018
Completed - The scheduled maintenance has been completed.
Sep 19, 17:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 17:00 EDT
Scheduled - Please be advised that there will be a scheduled maintenance on the Administrative VPN on Wednesday, September 19, 2018 from 5:00pm to 5:30pm. No interruption in service is anticipated during the maintenance period.
Sep 18, 17:07 EDT
Sep 18, 2018
Completed - The scheduled maintenance has been completed.
Sep 18, 07:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 06:30 EDT
Scheduled - Please be advised that there will be a scheduled maintenance on the Administrative VPN on Tuesday, September 18, 2018 from 6:30am to 7:00am. No interruption in service is anticipated during the maintenance period.
Sep 14, 14:48 EDT
Sep 17, 2018
Resolved - Slow submission/reporting times issue has been resolved.
We apologize for the inconvenience and thank you for your patience.
Sep 17, 16:05 EDT
Update - We are continuing to investigate this issue.
Sep 17, 16:03 EDT
Investigating - Users may experience slow submission/reporting times with Turnitin. The issue was reported at around 12:00AM last night. Turnitin is investigating.
Sep 17, 09:06 EDT
Sep 16, 2018

No incidents reported.

Sep 15, 2018

No incidents reported.

Sep 14, 2018
Resolved - The issue causing email sent from Quercus to be delayed has been resolved. As many messages were queued it's possible that individual messages dating back to earlier in the incident may still be received on a delayed basis as the queue clears.
Sep 14, 19:08 EDT
Update - While we are not yet able to provide an ETA, the support team continues to work towards a full resolution.
Sep 14, 14:30 EDT
Update - We are continuing to investigate this issue.
Sep 13, 11:52 EDT
Investigating - We are currently seeing delivery delays affecting email notifications and general emails sent from Quercus to UofT recipients due to high volumes. The issue is under investigation and we will provide updates as soon as they become available. Messages are being queued and will continue to be delivered as quickly as possible.
Sep 13, 11:46 EDT
Resolved - The public google DNS server (8.8.8.8 and 8.8.4.4) was not accessible on campus this afternoon from 3:05pm to 3:43pm. The Intrusion Prevention System (IPS) accidentally blocked access to the DNS server. The issue has been rectified and we apologize for any inconvenience caused.
Sep 14, 16:36 EDT
Sep 13, 2018
Resolved - Our partners at Canvas have resolved the issue and users should no longer be experiencing error messages. Thank you for your patience during this period.
Sep 13, 20:15 EDT
Identified - We are receiving reports that certain actions on Quercus (e.g. trying to access rich content, quizzes, etc.) are producing error reports on Quercus. We have checked with the company and this is an error affecting all customers across Canada, starting from around 7:00 pm Toronto time. They have identified the cause and they are working on a fix. Thank you for your patience, and apologies for the inconvenience.
Sep 13, 19:35 EDT
Completed - The scheduled maintenance has been completed.
Sep 13, 15:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 14:00 EDT
Scheduled - The UTORid web screens at https://www.utorid.utoronto.ca will be undergoing maintenance to enhance functionality for UTmail+/Office365 for Staff and Faculty. Users may experience momentary interruptions of service.

The maintenance will occur today, September 13, 2018 between 2:00 PM and 3:00 PM.
Sep 13, 13:03 EDT
Completed - The scheduled maintenance has been completed.
Sep 13, 10:14 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 08:00 EDT
Scheduled - The Student Elections site (https://voting.utoronto.ca/) will be unavailable due to maintenance, Thursday September 13th, 8:00-10:15am
Sep 13, 07:50 EDT
Completed - The scheduled maintenance has been completed.
Sep 13, 06:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 06:00 EDT
Scheduled - Please be advised that there will be a scheduled wireless network maintenance on Thursday September 13, 2018 between 6:00 a.m and 6:30 a.m. During this maintenance window, users will experience service interruptions at the following locations:

370 Huron Street
Bancroft Building
Early Learning Centre
Earth Sciences Building
Gerstein Library
Knox College (Partial)
Robarts Library
Sidney Smith Building
Simcoe Hall
Wetmore Hall Residence
Wilson Hall Residence
Sep 12, 15:32 EDT
Sep 12, 2018
Completed - The scheduled maintenance has been completed.
Sep 12, 11:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 11:00 EDT
Scheduled - Service Change: Encrypting SAML Assertions

At 11:00AM on Wednesday, September 12th we will be re-enabling encrypted assertions from our Identity Provider, IdPz, to each Service Provider (SP). As a rule, no changes are required on the SP side. This should not functionally affect SPs as we've had encrypted assertions before, but there is a small probability that it will affect some SPs. These SPs will probably need configuration changes.

News: https://isea.utoronto.ca/weblogin-news-and-updates-encrypting-assertions
Encrypting Assertions: https://auth-admin.utoronto.ca/shib/encrypting-assertions.html

If you have any questions, please contact the admin for the SP site and also notify shib.admin@utoronto.ca of the web site affected.
Sep 11, 09:03 EDT
Completed - The scheduled maintenance has been completed.
Sep 12, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 18:01 EDT
Scheduled - AMS (including ESS, ERDD, MROL), Capital Project & Invoice Workflow Solution (IWS), will be unavailable from 6:00PM Tuesday September 11, 2018 to 7:00AM Wednesday September 12, 2018, due to Bi-Weekly Pay Period 19.
Aug 31, 13:01 EDT