All Systems Operational

About This Site

The ITS System Status Page provides an overview of current service status messages and scheduled maintenance for major University of Toronto systems and services. You may contact the Joint Operations Group (JOG) using the e-mail link above or by calling 416-978-4621. The JOG is staffed Monday to Friday, 7am-5pm.

Please scroll down to see details of upcoming scheduled maintenance as well as historical information on previous incidents.

We recommend that you sign up to receive push notifications of service outages. Click on the "Subscribe to Updates" button at the top of this page and select the method(s) by which you want to receive system status updates. For e-mail notifications, we recommend using a non-UofT email address so that you will still receive notifications in the event there is an outage that prevents access to university email services.

If you don't see your issue posted here, please let us know!

Academic ToolBox Operational
Fogbugz Help Desk Operational
Quercus ? Operational
Remark Office Operational
Turnitin Operational
AMS ? Operational
FIS ? Operational
HRIS ? Operational
Payroll Services Operational
RPT Operational
Administrative Web Services Operational
Applicant Tracking System (Taleo) Operational
Atlassian Operational
BBSAP Operational
Capital Project Operational
Confluence Operational
Degree Explorer Admin Operational
Employees@UofT Operational
ESS ? Operational
Expense Reimbursement Operational
Invoice Workflow Solution (IWS) Operational
JIRA ? Operational
MR ? Operational
MROL ? Operational
MSS ? Operational
Other Operational
Performance Assessment (Halogen) Operational
uSOURCE Operational
uTIME (Kronos) Operational
UTORGrouper Operational
ERDD Operational
Client Support Services Operational
AlertUs Crisis Communication Operational
Curriculum Assistant Operational
DHCP ? Operational
High Availability Storage ? Operational
iFile ? Operational
Microsoft Campus Agreement Operational
Mirror Service Operational
SCCM ? Operational
ServiceNow ? Operational
SharePoint ? Operational
Simple Storage ? Operational
TeamMate Audit Documentation Operational
UTORcsi AD Operational
UTORcsiVPN Operational
WebHelpDesk ? Operational
Other Operational
Data Centres Operational
DCA Operational
DCB Operational
HSB Operational
Enterprise Networks Operational
Campus Backbone Network ? Operational
Departmental Networks Operational
DNS ? Operational
UTM WAN Link Operational
UTSC WAN Link Operational
Campus Wireless Network Operational
Email Systems Operational
Listserv ? Operational
Office 365 Operational
UTMail+ Operational
UTORexchange Operational
UTORmail Operational
Other Operational
ITS Private Cloud Infrastructure ? Operational
UTORbackup ? Operational
Virtual Server Service ? Operational
Identity Management Systems Operational
Active Directory Operational
eToken Operational
Kerberos Operational
LDAP Operational
PubCookie Operational
Shibboleth ? Operational
UTORauth-NET Operational
UTORID Operational
WebLogin Operational
Other Operational
Self-Service Password Reset (SSPR) Operational
Information Security Operational
Firewall Services Operational
Other Operational
Student Web Services Operational
ACORN Operational
calendar.utoronto.ca Operational
Career Learning Network Operational
Co-Curricular Record Operational
Course Evaluations Operational
Course Finder Operational
Course Information System Operational
Credit Card Payment Operational
Degree Confirmation Operational
Degree Explorer Operational
Elections Operational
eMarks ? Operational
Exam Invigilation Operational
Financial Planner Operational
join.utoronto.ca Operational
MyRes Operational
Ontario Universities' Application Centre (OUAC) Operational
Other Operational
ROSI Operational
Timetable Builder Operational
Transfer Explorer Operational
VBR - Varsity Blues Registration ? Operational
Telecommunications Operational
BroadConnect VoIP ? Operational
Bell Centrex Operational
Call Express Voicemail System Operational
Telecom Service Order Entry Operational
Online Directory Operational
Video-Mediated Communications Operational
Bb Collaborate Operational
MS Stream Operational
TechSmith Snagit ? Operational
Other Operational
VPN Services Operational
Admin Systems VPN Operational
UTORvpn Operational
Web Services Operational
Career Learning Network Operational
CMS ? Operational
Google Search Appliance Operational
LAMP Hosting Service Operational
UofT Home Page Operational
UTSC Home Page Operational
UTM Home Page Operational
Other Operational
Research & Library Systems Operational
Library Operational
REDCap Operational
MS Forms Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Turnitin Scheduled Maintenance Jan 4, 11:00-17:00 EST
Turnitin will be unavailable during a scheduled maintenance period on Saturday, January 4, 2020 from 11:00AM to 5:00PM.
Instructors are encouraged to modify assignment due dates either before or at least several hours after the scheduled maintenance window. Students are encouraged to submit assignments in advance of assigned due dates.
Posted on Dec 5, 08:04 EST
Past Incidents
Dec 8, 2019

No incidents reported today.

Dec 7, 2019

No incidents reported.

Dec 6, 2019

No incidents reported.

Dec 5, 2019
Completed - (On behalf of Academic & Campus Events - ACE): The scheduled maintenance of the RRS and RRSLite room booking systems, and well as other ACE websites, has been completed early. All services are running as normal. Thank you for your patience.
Dec 5, 19:50 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 17:55 EST
Scheduled - On behalf Academic & Campus Events (ACE), please be advised that the RRS and RRSLite room booking systems, and well as other ACE websites, will be undergoing maintenance overnight, Dec. 5 through the morning of Dec. 6 and will not be available for use. Thank you for your patience.
Dec 5, 17:51 EST
Completed - The scheduled maintenance has been completed.
Dec 5, 13:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 12:00 EST
Scheduled - The Autodiscover records are scheduled to move from UTORexchange to the Office 365 tenant on Thursday, December 5 at noon.

This move is required before UTORexchange can be decommissioned, will simplify our email infrastructure, and is also a prerequisite for a number of important security updates.

We don’t anticipate this to affect the UTORmail or UTmail+/O365 services.

This move will result in the following:
• fewer issues setting up new Outlook profiles (particularly accounts that are new, have just migrated from one of the legacy email systems, or have recently changed their email address or display name).
• greater compatibility of shared mailboxes with mobile devices.
• mailboxes still residing on UTORexchange will fail to autodiscover, causing issues for those accessing accounts through Outlook or other desktop apps using an Exchange/MAPI connection. UTORexchange accounts will continue to be accessible via owa.utoronto.ca or apps or devices configured with IMAP or POP.

For assistance or further information, or for details on how to schedule migration to UTmail+, please contact the Help Desk at help.desk@utoronto.ca.
Nov 21, 15:19 EST
Completed - The scheduled maintenance has been completed.
Dec 5, 07:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 07:00 EST
Scheduled - There will be scheduled maintenance on the Administrative VPN on Thursday, December 5, 2019 from 7:00am to 7:30am. No interruption in service is anticipated during the maintenance period.
Dec 2, 14:26 EST
Dec 4, 2019
Completed - The scheduled maintenance has been completed.
Dec 4, 07:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 06:30 EST
Scheduled - There will be scheduled wireless network maintenance on Wed 4th December, 2019 from 6:30 a.m. to 7:30 a.m. During this maintenance window, users will experience service interruptions at the following locations:
- Dentistry
- Hart House
- Jackman Humanities
- L. Massey
- Loretto College Residence
- Music
- MaRS
- Rowell Jackman Hall
- Sir Daniel Residence
- 39 Queen’s Park
- 500 University
Dec 2, 14:34 EST
Dec 3, 2019

No incidents reported.

Dec 2, 2019
Completed - The scheduled maintenance has been completed.
Dec 2, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 15:00 EST
Scheduled - Please note that AMS (including ESS, ERDD, MROL, MSS), MR (My Research), Service Order Request Form, Service Order Status, uSOURCE, Capital Project & Invoice Workflow Solution (IWS) will be unavailable from 3:00PM Friday November 29, 2019 to 7:00AM Monday December 02, 2019, due to SAP AMS Cloud migration.
Nov 19, 11:56 EST
Dec 1, 2019
Resolved - Thank you for your patience as we worked to resolve the matter. Affected websites are now reachable again.
Dec 1, 13:11 EST
Investigating - A number of University of Toronto websites are currently unreachable, including RESEARCH.utoronto.ca and TRANSPORTATION.utoronto.ca. Staff are investigating. Thank you for your patience.
Dec 1, 12:03 EST
Nov 30, 2019

No incidents reported.

Nov 28, 2019

No incidents reported.

Nov 27, 2019
Completed - The scheduled maintenance has been completed.
Nov 27, 08:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 08:00 EST
Scheduled - Please note that there will be brief network service interruptions between 8:00 am and 8:30 am on Wednesday, November 27, 2019 at Banting building and 88 College St. locations due to scheduled fibre maintenance.
Nov 25, 11:19 EST
Nov 26, 2019
Resolved - The LAMP7 service has been restored.
We apologize for the inconvenience caused.
Nov 26, 11:15 EST
Investigating - Please be aware that web sites hosted on the LAMP7 server are currently unavailable. Staff are actively investigating the issue and service will be restored ASAP.
Nov 26, 10:04 EST
Nov 25, 2019

No incidents reported.

Nov 24, 2019

No incidents reported.