All Systems Operational

About This Site

The ITS System Status Page provides an overview of current service status messages and scheduled maintenance for major University of Toronto systems and services. You may contact the Joint Operations Group (JOG) using the e-mail link above or by calling 416-978-4621. The JOG is staffed Monday to Friday, 7am-5pm.

Academic ToolBox Operational
90 days ago
99.51 % uptime
Today
Portal (BlackBoard)   ? Operational
90 days ago
100.0 % uptime
Today
Quercus   Operational
90 days ago
100.0 % uptime
Today
Remark Office   Operational
Turnitin   Operational
90 days ago
100.0 % uptime
Today
Fogbugz Help Desk   Operational
90 days ago
98.07 % uptime
Today
AMS ? Operational
90 days ago
99.49 % uptime
Today
FIS   ? Operational
90 days ago
100.0 % uptime
Today
HRIS   ? Operational
90 days ago
100.0 % uptime
Today
Payroll Services   Operational
90 days ago
100.0 % uptime
Today
RPT   Operational
90 days ago
97.97 % uptime
Today
Administrative Web Services Operational
Applicant Tracking System (Taleo)   Operational
Atlassian   Operational
BBSAP   Operational
Capital Project   Operational
Confluence   Operational
Degree Explorer Admin   Operational
Employees@UofT   Operational
ESS   ? Operational
Expense Reimbursement   Operational
Invoice Workflow Solution (IWS)   Operational
JIRA   ? Operational
MR   ? Operational
MROL   ? Operational
Performance Assessment (Halogen)   Operational
uSOURCE   Operational
uTIME (Kronos)   Operational
UTORGrouper   Operational
ERDD   Operational
Client Support Services Operational
AlertUs Crisis Communication   Operational
Curriculum Assistant   Operational
DHCP   ? Operational
High Availability Storage   ? Operational
iFile   ? Operational
Microsoft Campus Agreement   Operational
Mirror Service   Operational
SCCM   ? Operational
SharePoint   ? Operational
Simple Storage   ? Operational
TeamMate Audit Documentation   Operational
UTORcsi AD   Operational
UTORcsiVPN   Operational
WebHelpDesk   ? Operational
Enterprise Networks Operational
Campus Backbone Network   ? Operational
Departmental Networks   Operational
DNS   ? Operational
UTM WAN Link   Operational
UTSC WAN Link   Operational
Campus Wireless Network   Operational
Email Systems Operational
90 days ago
100.0 % uptime
Today
Listserv   ? Operational
Office 365   Operational
90 days ago
100.0 % uptime
Today
UTMail+   Operational
90 days ago
100.0 % uptime
Today
UTORexchange   Operational
90 days ago
100.0 % uptime
Today
UTORmail   Operational
90 days ago
100.0 % uptime
Today
ITS Private Cloud Infrastructure ? Operational
90 days ago
100.0 % uptime
Today
UTORbackup   ? Operational
90 days ago
100.0 % uptime
Today
Virtual Server Service   ? Operational
90 days ago
100.0 % uptime
Today
Identity Management Systems Operational
Active Directory   Operational
eToken   Operational
Kerberos   Operational
LDAP   Operational
PubCookie   Operational
Shibboleth   Operational
UTORauth-NET   Operational
UTORID   Operational
WebLogin   Operational
Information Security Operational
Firewall Services   Operational
Student Web Services Operational
ACORN   Operational
calendar.utoronto.ca   Operational
Career Learning Network   Operational
Co-Curricular Record   Operational
Course Evaluations   Operational
Course Finder   Operational
Course Information System   Operational
Credit Card Payment   Operational
Degree Confirmation   Operational
Degree Explorer   Operational
Elections   Operational
eMarks   ? Operational
Exam Invigilation   Operational
Financial Planner   Operational
join.utoronto.ca   Operational
MyRes   Operational
Ontario Universities' Application Centre (OUAC)   Operational
Other   Operational
ROSI   Operational
Timetable Builder   Operational
Transfer Explorer   Operational
VBR - Varsity Blues Registration   ? Operational
Telecommunications Operational
90 days ago
100.0 % uptime
Today
BroadConnect VoIP   ? Operational
90 days ago
100.0 % uptime
Today
Bell Centrex   Operational
90 days ago
100.0 % uptime
Today
Call Express Voicemail System   Operational
90 days ago
100.0 % uptime
Today
Telecom Service Order Entry   Operational
90 days ago
100.0 % uptime
Today
Online Directory   Operational
90 days ago
100.0 % uptime
Today
Video-Mediated Communications Operational
Bb Collaborate   Operational
Cisco Movi/Jabber   Operational
TechSmith Relay   Operational
VPN Services Operational
Admin Systems VPN   Operational
UTORvpn   Operational
Web Services Operational
90 days ago
99.99 % uptime
Today
Career Learning Network   Operational
CMS   ? Operational
Google Search Appliance   Operational
LAMP Hosting Service   Operational
UofT Home Page   Operational
90 days ago
100.0 % uptime
Today
UTSC Home Page   Operational
90 days ago
99.98 % uptime
Today
UTM Home Page   Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Wireless Network Maintenance ... Jul 6, 06:30-08:00 EDT
The wireless controllers will be upgraded on Friday July 6th starting at 6:30am until 8:00am. Wireless network services will be affected in the following buildings:

- J. Robert S. Prichard Alumni House
- Kelly Library
- Knox College
- Koffler House
- MacDonald-Mowat House
- Margaret Addison Hall
- Max Gluskin House
- McLuhan Program
- McMurrich Bldg.
- Mechanical Engineering Bldg.
- Medical Sciences Bldg.
- Munk School
- North Borden Bldg.
- Physical Geography Building
- Pontifical Inst.
- Ramsay Wright Zoological Labs
- School of Continuing Studies
- South Borden Bldg.
- Sussex Court
- T. Fisher Rare Books Library
- Teefy Hall
- Woodsworth College
- Woodsworth College Residence
Posted on Jul 5, 10:19 EDT
AMS (including ESS, ERDD, MROL), Capital Project & Invoice Workflow Solution (IWS), will be unavailable from 6:00PM Tuesday July 17, 2018 to 7:00AM Wednesday July 18, 2018, due to Bi-Weekly period 15
Posted on Jun 29, 10:58 EDT
AMS (including ESS, ERDD, MROL), Capital Project & Invoice Workflow Solution (IWS), will be unavailable from 6:00PM Friday July 20, 2018 to 7:00AM Saturday July 21, 2018, due to Monthly Pay period 07
Posted on Jun 29, 11:00 EDT
AMS (including ESS, ERDD, MROL), Capital Project & Invoice Workflow Solution (IWS), will be unavailable from 5:00PM Monday July 23, 2018 to 7:00AM Tuesday July 24, 2018, due to Monthly Pay period 07
Posted on Jun 29, 11:01 EDT
AMS (including ESS, ERDD, MROL), Capital Project & Invoice Workflow Solution (IWS), will be unavailable from 6:00PM Monday July 30, 2018 to 7:00AM Tuesday July 31, 2018, due to Bi-Weekly Pay Period 16
Posted on Jun 29, 11:07 EDT
Please be advised that there will be a scheduled maintenance on the Administrative VPN on July 31, 2018 from 7:00am to 7:30am. There is no service interruption expected during this maintenance window.
Posted on Jul 10, 12:51 EDT
AMS (including ESS, ERDD, MROL), Capital Project & Invoice Workflow Solution (IWS), will be unavailable from 5:00PM Tuesday July 31, 2018 to 7:00AM August 01, 2018 to facilitate the processing of FIS Month end.
Posted on Jun 29, 11:09 EDT
Past Incidents
Jul 17, 2018

No incidents reported today.

Jul 16, 2018

No incidents reported.

Jul 15, 2018

No incidents reported.

Jul 14, 2018

No incidents reported.

Jul 13, 2018
Resolved - Full service to the UTSC Home Page has been restored. We apologize for the inconvenience.
Jul 13, 17:31 EDT
Investigating - UTSC home page is currently experiencing a degraded performance.
Support staff at UTSC are currently working towards a full resolution.
Jul 13, 16:37 EDT
Resolved - UTSC home page is now operational.
We apologize for the inconvenience and thank you for your patience.
Jul 13, 16:04 EDT
Update - We are continuing to investigate this issue.
Jul 13, 15:44 EDT
Investigating - We are investigating reports of users not being able to access www.utsc.utoronto.ca. We are aware of the problem and have technical staff looking into it.
Jul 13, 15:33 EDT
Jul 12, 2018
Resolved - ACORN is now operational.
We apologize for the inconvenience and thank you for your patience.
Jul 12, 10:41 EDT
Investigating - We are investigating reports of some users not being able to access the ACORN.
We have technical staff looking into it.
Jul 12, 10:18 EDT
Jul 11, 2018

No incidents reported.

Jul 10, 2018
Completed - The scheduled maintenance has been completed.
Jul 10, 19:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 11:00 EDT
Scheduled - Turnitin will be unavailable in Quercus and Portal (Blackboard) courses during a scheduled maintenance period on Tuesday, July 10 from 11:00AM to 7:00PM.
Instructors are encouraged to modify assignment due dates either before or at least several hours after the scheduled maintenance window. Students are encouraged to submit assignments in advance of assigned due dates.
Jun 12, 08:06 EDT
Jul 9, 2018
Resolved - ACORN access issue has been resolved.
We apologize for the inconvenience and thank you for your patience.
Jul 9, 22:48 EDT
Investigating - We are investigating reports of some users not being able to access the ACORN.
We have technical staff looking into it.
Jul 9, 16:31 EDT
Jul 8, 2018

No incidents reported.

Jul 7, 2018

No incidents reported.

Jul 6, 2018
Completed - The scheduled maintenance has been completed.
Jul 6, 10:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 10:00 EDT
Scheduled - Please be advised that there will be a scheduled maintenance on the Administrative VPN on July 6, 2018 from 10:00am to 10:30am. There is no service interruption expected during this maintenance window.
Jul 4, 09:58 EDT
Completed - The scheduled maintenance has been completed.
Jul 6, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 06:30 EDT
Update - We will be undergoing scheduled maintenance during this time.
Jul 5, 10:14 EDT
Scheduled - The wireless controllers will be upgraded on Friday July 6th starting at 6:30am until 8:00am. Wireless network services will be affected in the following buildings:

- 121 St George St - J. Robert S. Prichard Alumni House
- 215 Huron St. - Kelly Library
- 665 Spadina Ave - Knox College
- Alumni Hall - Koffler House
- Annesley Hall - MacDonald-Mowat House
- Anthropology Building - Margaret Addison Hall
- Architecture Bldg. - Max Gluskin House
- Bahen Centre for Information Tech - McLuhan Program
- Bancroft Hall - McMurrich Bldg.
- Benson Bldg. - Mechanical Engineering Bldg.
- Bissell Bldg. - Medical Sciences Bldg.
- Brennan Hall - Munk School
- CAMH ( 250 College ) - North Borden Bldg.
- Canadiana Gallery - Physical Geography Building
- Cumberland House - Pontifical Inst.
- D.L. Pratt - Ramsay Wright Zoological Labs
- E.J. Pratt Library - School of Continuing Studies
- Elmsley Hall - South Borden Bldg.
- Engineering Annex - Sussex Court
- Fields Institute - T. Fisher Rare Books Library
- Fisher Hall - Teefy Hall
- Gage Research Bldg - Woodsworth College
- Galbraith Bldg. - Woodsworth College Residence
- Health Sciences Bldg
- J. Robert S. Prichard Alumni House
- Kelly Library
- Knox College
- Koffler House
- MacDonald-Mowat House
- Margaret Addison Hall
- Max Gluskin House
- McLuhan Program
- McMurrich Bldg.
- Mechanical Engineering Bldg.
- Medical Sciences Bldg.
- Munk School
- North Borden Bldg.
- Physical Geography Building
- Pontifical Inst.
- Ramsay Wright Zoological Labs
- School of Continuing Studies
- South Borden Bldg.
- Sussex Court
- T. Fisher Rare Books Library
- Teefy Hall
- Woodsworth College
- Woodsworth College Residence
Jul 5, 10:07 EDT
Completed - The scheduled maintenance has been completed.
Jul 6, 07:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 07:01 EDT
Scheduled - Please be advised that there will be a scheduled maintenance on the Administrative VPN on July 6, 2018 from 7:00am to 7:30am. There is no service interruption expected during this maintenance window.
Jun 26, 09:15 EDT
Jul 5, 2018

No incidents reported.

Jul 4, 2018
Completed - The scheduled maintenance has been completed.
Jul 4, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 06:30 EDT
Scheduled - Please be advised that there will be a scheduled wireless network maintenance on Wednesday July 4, 2018 between 6:30 am and 8:00 am. During this maintenance window, users will experience service interruptions at the following locations:

Wycliffe College
University College
Emmanuel College
Banting Institute
Morrison Residence
Goldring Centre
Northrop Frye Hall
Victoria College
Best Building
Trinity College
Massey College
University College Union
481 University Ave
Jul 3, 16:20 EDT
Completed - The scheduled maintenance has been completed.
Jul 4, 07:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 18:00 EDT
Scheduled - AMS (including ESS, ERDD, MROL), Capital Project & Invoice Workflow Solution (IWS), will be unavailable from 6:00PM Tuesday July 03, 2018 to 7:00AM Wednesday July 04, 2018, due to Bi-Weekly Pay Period 14
Jun 29, 10:57 EDT
Jul 3, 2018
Resolved - UTORauth system is now operational.
We apologize for the inconvenience and thank you for your patience.
Jul 3, 15:54 EDT
Investigating - UTORauth system is currently experiencing technical issues. We are working on restoring the services.
Jul 3, 15:37 EDT
Completed - The scheduled maintenance has been completed.
Jul 3, 10:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 10:00 EDT
Scheduled - Please be aware that the IP address used for the DeviceSMTP and AppSMTP services will be changing on Tuesday, July 3, 2018.
The new address will be 128.100.132.97.
The old address, 142.150.210.29 will continue to be usable until the morning of Tuesday, July 17, 2018.
If you have devices configured to use the IP address to connect to these services, please change them to point to "devicesmtp.utoronto.ca" or "appsmtp.utoronto.ca" respectively.
If you have outbound firewalls in place, please update them to include the new address.
There is no requirement to resubmit the IP addresses of devices and applications that use these services.
Please send any questions to email.ops@utoronto.ca
Jun 27, 15:34 EDT