All Systems Operational

About This Site

The ITS System Status Page provides an overview of current service status messages and scheduled maintenance for major University of Toronto systems and services. You may contact the Joint Operations Group (JOG) using the e-mail link above or by calling 416-978-4621. The JOG is staffed Monday to Friday, 7am-5pm.

Please scroll down to see details of upcoming scheduled maintenance as well as historical information on previous incidents.

We recommend that you sign up to receive push notifications of service outages. Click on the "Subscribe to Updates" button at the top of this page and select the method(s) by which you want to receive system status updates. For e-mail notifications, we recommend using a non-UofT email address so that you will still receive notifications in the event there is an outage that prevents access to university email services.

If you don't see your issue posted here, please let us know!

Academic ToolBox Operational
Fogbugz Help Desk Operational
Quercus ? Operational
Remark Office Operational
Turnitin Operational
Other Operational
AMS ? Operational
FIS ? Operational
HRIS ? Operational
Payroll Services Operational
RPT Operational
Administrative Web Services Operational
Applicant Tracking System (Taleo) Operational
Atlassian Operational
BBSAP Operational
Capital Project Operational
Confluence Operational
Degree Explorer Admin Operational
Employees@UofT Operational
ESS ? Operational
Expense Reimbursement Operational
Invoice Workflow Solution (IWS) Operational
JIRA ? Operational
MR ? Operational
MROL ? Operational
MSS ? Operational
Other Operational
Performance Assessment (Halogen) Operational
SuccessFactors: Learning Management System Operational
uSOURCE Operational
uTIME (Kronos) Operational
UTORGrouper Operational
ERDD Operational
Client Support Services Operational
AlertUs Crisis Communication Operational
Curriculum Assistant Operational
DHCP ? Operational
High Availability Storage ? Operational
iFile ? Operational
Microsoft Campus Agreement Operational
Mirror Service Operational
SCCM ? Operational
ServiceNow ? Operational
SharePoint ? Operational
Simple Storage ? Operational
TeamMate Audit Documentation Operational
UTORcsi AD Operational
UTORcsiVPN Operational
WebHelpDesk ? Operational
Other Operational
UTSend ? Operational
Data Centres Operational
DCA Operational
DCB Operational
HSB Operational
Other Operational
Electrical Shutdowns Operational
Electrical Scheduled Maintenance Operational
Other Operational
Enterprise Networks Operational
Campus Backbone Network ? Operational
Departmental Networks Operational
DNS ? Operational
UTM WAN Link Operational
UTSC WAN Link Operational
Campus Wireless Network Operational
Email Systems Operational
Listserv ? Operational
Office 365 Operational
UTMail+ Operational
UTORexchange Operational
UTORmail Operational
Other Operational
ITS Private Cloud Infrastructure ? Operational
UTORbackup/UTORrecover ? Operational
Virtual Server Service ? Operational
Identity Management Systems Operational
Active Directory Operational
eToken Operational
Kerberos Operational
LDAP Operational
PubCookie Operational
Shibboleth ? Operational
UTORauth-NET Operational
UTORID Operational
WebLogin Operational
Other Operational
Self-Service Password Reset (SSPR) Operational
UTORMFA Operational
Information Security Operational
Firewall Services Operational
Other Operational
Student Web Services Operational
ACORN Operational
calendar.utoronto.ca Operational
Career Learning Network Operational
Co-Curricular Record Operational
Course Evaluations Operational
Course Finder Operational
Course Information System Operational
Credit Card Payment Operational
Degree Confirmation Operational
Degree Explorer Operational
Elections Operational
eMarks ? Operational
Exam Invigilation Operational
Financial Planner Operational
join.utoronto.ca Operational
MyRes Operational
Ontario Universities' Application Centre (OUAC) Operational
Other Operational
ROSI Operational
Timetable Builder Operational
Transfer Explorer Operational
VBR - Varsity Blues Registration ? Operational
Telecommunications Operational
BroadConnect VoIP ? Operational
BroadConnect Voicemail Operational
Bell Centrex Operational
Call Express Voicemail System Operational
Telecom Service Order Entry Operational
Online Directory Operational
Video-Mediated Communications Operational
Bb Collaborate Operational
MS Stream Operational
TechSmith Snagit ? Operational
Other Operational
VPN Services Operational
Admin Systems VPN Operational
UTORvpn - OpenVPN Operational
UTORvpn - AnyConnect Operational
RDP Operational
Alibaba CEN - Beijing Operational
Alibaba CEN - Shanghai Operational
Alibaba CEN - Shenzhen Operational
Alibaba CEN - Chengdu Operational
Web Services Operational
Career Learning Network Operational
CMS ? Operational
Google Search Appliance Operational
LAMP Hosting Service Operational
UofT Home Page Operational
UTSC Home Page Operational
UTM Home Page Operational
Other Operational
Research & Library Systems Operational
Library Operational
REDCap ? Operational
MS Forms ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
There will be scheduled maintenance on the Administrative Systems VPN on Friday, November 27, 2020 from 4:00pm to 5:00pm. No interruption in service is expected during the maintenance period.
Posted on Nov 25, 16:52 EST
Blackboard will be performing scheduled maintenance for Collaborate Ultra on Thursday, December 10, 2020 from 2:00 AM EST to 6:00 AM EST. Users will experience intermittent availability throughout the maintenance window.
Posted on Nov 19, 08:46 EST
Past Incidents
Nov 27, 2020

No incidents reported today.

Nov 26, 2020

No incidents reported.

Nov 25, 2020

No incidents reported.

Nov 24, 2020

No incidents reported.

Nov 23, 2020
Completed - The scheduled maintenance has been completed.
Nov 23, 12:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 12:00 EST
Scheduled - Please note that Degree Confirmation application (https://degreeconfirmation.utoronto.ca/) will be unavailable from 12:00 PM to 12:30 PM Today November 23, 2020, due to scheduled maintenance.
Nov 23, 10:27 EST
Resolved - The weblogin issue has been resolved and is now back in service.
We apologize for the inconvenience caused.
Nov 23, 08:24 EST
Investigating - We have received reports about users having issues logging in.
ITS support staff are investigating and we will post updates as information becomes available.
Nov 23, 07:25 EST
Completed - The scheduled maintenance has been completed.
Nov 23, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 07:00 EST
Scheduled - Please note that there will be scheduled electrical maintenance at the Wallberg Building (Bldg. #008) on Monday November 23, 2020 from 7:00 a.m. to 08:00 a.m.

Areas affected:
Receptacles Room 43 & 45

Occupants are advised to ensure that all equipment and / or experiments are protected during this shutdown.

To minimize the effects of a power interruption, your PC workstation’s BIOS settings can be configured to enable your computer to automatically turn on once power is restored. This is especially important if you use RDP to connect to your PC remotely. Please contact your local IT support team to confirm that this setting has been enabled.
Nov 20, 17:08 EST
Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020
Completed - The scheduled maintenance has been completed.
Nov 20, 09:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 07:00 EST
Scheduled - Please note that there will be network service interruptions between 7:00 am and 9:00 am on Friday, November 20, 2020 at the following locations due to scheduled network maintenance:

Global affairs Dept. and Wireless Networks at 315 Bloor.
Goldring Dept. and Wireless Network
Nov 13, 10:45 EST
Nov 19, 2020
Completed - The scheduled maintenance has been completed.
Nov 19, 09:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 07:00 EST
Scheduled - Please note that there will be scheduled electrical maintenance at the Aerospace Building (Bldg. #049) on Thursday November 19, 2020 from 7:00 a.m. to 9:00 a.m.

Occupants are advised to ensure that all equipment and / or experiments are protected during this shutdown.

To minimize the effects of a power interruption, your PC workstation’s BIOS settings can be configured to enable your computer to automatically turn on once power is restored. This is especially important if you use RDP to connect to your PC remotely. Please contact your local IT support team to confirm that this setting has been enabled.
Nov 18, 17:05 EST
Completed - The scheduled maintenance has been completed.
Nov 19, 09:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 07:00 EST
Scheduled - Please note that there will be network service interruptions between 7:00 am and 9:00 am on Thursday, November 19, 2020 at the following locations due to scheduled network maintenance:

Comparative Education Service (SCS-CES) Dept. Networks at 162 St. George St.
E-Class networks at Woodsworth College and Woodsworth Residence
Woodsworth College Dept. and Wireless Networks
Nov 13, 10:43 EST
Nov 18, 2020
Resolved - The vendor has reported that the issue impacting grade synchronization for the New Quizzes tool in Quercus has been resolved. If you continue to experience issues, please contact the educational technology support team within your department or division.
Nov 18, 15:21 EST
Update - The vendor is actively investigating the issue.
Nov 4, 09:16 EST
Investigating - Submission grades for the New Quizzes tool in Quercus are not being properly posted to the Gradebook and Speedgrader. The issue has been escalated with the vendor.
Nov 3, 15:24 EST
Completed - The scheduled maintenance has been completed.
Nov 18, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 07:30 EST
Scheduled - Please note that Transfer Explorer (https://transferex.utoronto.ca/) will be unavailable from 7:30 am to 8:00 am on Wednesday November 18, 2020 due to scheduled maintenance.
Nov 17, 09:45 EST
Completed - The scheduled maintenance has been completed.
Nov 18, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 05:00 EST
Scheduled - Please note that there will be scheduled electrical maintenance at the Clara Benson Building (Bldg. #068) on Wednesday November 18, 2020 From 5:00 a.m. to 7:00 a.m.

To minimize the effects of a power interruption, your PC workstation’s BIOS settings can be configured to enable your computer to automatically turn on once power is restored. This is especially important if you use RDP to connect to your PC remotely. Please contact your local IT support team to confirm that this setting has been enabled.
Nov 13, 11:26 EST
Completed - The scheduled maintenance has been completed.
Nov 18, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 05:00 EST
Scheduled - There will be scheduled maintenance on the Administrative Systems VPN on Wednesday, November 18, 2020 from 5:00am to 6:00am. A brief interruption in service is expected during the maintenance period. If you experience service disconnection, please reconnect to the Admin Systems VPN after 5 minutes.
Nov 16, 17:21 EST
Nov 17, 2020
Completed - The scheduled maintenance has been completed.
Nov 17, 19:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 17:01 EST
Scheduled - Confluence and JIRA will be taken offline Tuesday, November 17, 2020 from 5:00 PM to 7:00 PM for monthly system maintenance.
Nov 16, 09:49 EST
Completed - The scheduled maintenance has been completed.
Nov 17, 11:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 07:00 EST
Scheduled - Please note that there will be scheduled electrical maintenance at the North Borden Building (Bldg. #061A) on Tuesday November 17, 2020 from 7:00 a.m. to 11:00 a.m.

To minimize the effects of a power interruption, your PC workstation’s BIOS settings can be configured to enable your computer to automatically turn on once power is restored. This is especially important if you use RDP to connect to your PC remotely. Please contact your local IT support team to confirm that this setting has been enabled.
Nov 13, 11:24 EST
Nov 16, 2020

No incidents reported.

Nov 15, 2020

No incidents reported.

Nov 14, 2020

No incidents reported.

Nov 13, 2020

No incidents reported.