All Systems Operational

About This Site

The ITS System Status Page provides an overview of current service status messages and scheduled maintenance for major University of Toronto systems and services. You may contact the Joint Operations Group (JOG) using the e-mail link above or by calling 416-978-4621. The JOG is staffed Monday to Friday, 7am-5pm.

Academic ToolBox Operational
90 days ago
99.89 % uptime
Today
Quercus   Operational
90 days ago
99.99 % uptime
Today
Remark Office   Operational
Turnitin   Operational
90 days ago
99.7 % uptime
Today
Fogbugz Help Desk   Operational
90 days ago
100.0 % uptime
Today
AMS ? Operational
90 days ago
100.0 % uptime
Today
FIS   ? Operational
90 days ago
100.0 % uptime
Today
HRIS   ? Operational
90 days ago
100.0 % uptime
Today
Payroll Services   Operational
90 days ago
100.0 % uptime
Today
RPT   Operational
90 days ago
100.0 % uptime
Today
Administrative Web Services Operational
Applicant Tracking System (Taleo)   Operational
Atlassian   Operational
BBSAP   Operational
Capital Project   Operational
Confluence   Operational
Degree Explorer Admin   Operational
Employees@UofT   Operational
ESS   ? Operational
Expense Reimbursement   Operational
Invoice Workflow Solution (IWS)   Operational
JIRA   ? Operational
MR   ? Operational
MROL   ? Operational
Other   Operational
Performance Assessment (Halogen)   Operational
uSOURCE   Operational
uTIME (Kronos)   Operational
UTORGrouper   Operational
ERDD   Operational
Client Support Services Operational
AlertUs Crisis Communication   Operational
Curriculum Assistant   Operational
DHCP   ? Operational
High Availability Storage   ? Operational
iFile   ? Operational
Microsoft Campus Agreement   Operational
Mirror Service   Operational
SCCM   ? Operational
SharePoint   ? Operational
Simple Storage   ? Operational
TeamMate Audit Documentation   Operational
UTORcsi AD   Operational
UTORcsiVPN   Operational
WebHelpDesk   ? Operational
Enterprise Networks Operational
Campus Backbone Network   ? Operational
Departmental Networks   Operational
DNS   ? Operational
UTM WAN Link   Operational
UTSC WAN Link   Operational
Campus Wireless Network   Operational
Email Systems Operational
90 days ago
99.99 % uptime
Today
Listserv   ? Operational
Office 365   Operational
90 days ago
99.99 % uptime
Today
UTMail+   Operational
90 days ago
100.0 % uptime
Today
UTORexchange   Operational
90 days ago
100.0 % uptime
Today
UTORmail   Operational
90 days ago
99.96 % uptime
Today
ITS Private Cloud Infrastructure ? Operational
90 days ago
100.0 % uptime
Today
UTORbackup   ? Operational
90 days ago
100.0 % uptime
Today
Virtual Server Service   ? Operational
90 days ago
100.0 % uptime
Today
Identity Management Systems Operational
Active Directory   Operational
eToken   Operational
Kerberos   Operational
LDAP   Operational
PubCookie   Operational
Shibboleth   Operational
UTORauth-NET   Operational
UTORID   Operational
WebLogin   Operational
Other   Operational
Information Security Operational
Firewall Services   Operational
Student Web Services Operational
ACORN   Operational
calendar.utoronto.ca   Operational
Career Learning Network   Operational
Co-Curricular Record   Operational
Course Evaluations   Operational
Course Finder   Operational
Course Information System   Operational
Credit Card Payment   Operational
Degree Confirmation   Operational
Degree Explorer   Operational
Elections   Operational
eMarks   ? Operational
Exam Invigilation   Operational
Financial Planner   Operational
join.utoronto.ca   Operational
MyRes   Operational
Ontario Universities' Application Centre (OUAC)   Operational
Other   Operational
ROSI   Operational
Timetable Builder   Operational
Transfer Explorer   Operational
VBR - Varsity Blues Registration   ? Operational
Telecommunications Operational
90 days ago
100.0 % uptime
Today
BroadConnect VoIP   ? Operational
90 days ago
100.0 % uptime
Today
Bell Centrex   Operational
90 days ago
100.0 % uptime
Today
Call Express Voicemail System   Operational
90 days ago
100.0 % uptime
Today
Telecom Service Order Entry   Operational
90 days ago
100.0 % uptime
Today
Online Directory   Operational
90 days ago
100.0 % uptime
Today
Video-Mediated Communications Operational
Bb Collaborate   Operational
Cisco Movi/Jabber   Operational
TechSmith Relay   Operational
VPN Services Operational
Admin Systems VPN   Operational
UTORvpn   Operational
Web Services Operational
90 days ago
100.0 % uptime
Today
Career Learning Network   Operational
CMS   ? Operational
Google Search Appliance   Operational
LAMP Hosting Service   Operational
UofT Home Page   Operational
90 days ago
100.0 % uptime
Today
UTSC Home Page   Operational
90 days ago
100.0 % uptime
Today
UTM Home Page   Operational
90 days ago
100.0 % uptime
Today
Other   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Wireless Network Maintenance Oct 17, 06:00-06:45 EDT
Please be advised that there will be a scheduled wireless network maintenance on Wednesday October 17, 2018 between 6:00 a.m and 6:45 a.m. During this maintenance window, users will experience service interruptions at the following locations:

370 Huron Street
Bancroft Building
Early Learning Centre
Gerstein Library
Knox College (Partial)
Robarts Library
Sidney Smith Building
Simcoe Hall
Posted on Oct 16, 09:21 EDT
Please be advised that Degree Explorer (student) and ACORN will be unavailable on Wednesday October 17, 2018 between 6:00 a.m. and 9:00 a.m. for system maintenance.
Posted on Oct 15, 13:07 EDT
Please be advised that ROSI Express (new edition) and Degree Explorer administrative (new edition) will be unavailable on Wednesday October 17, 2018 between 9:00 a.m. and 5:00 p.m. for system maintenance.
Please use ROSI Express (old version) (https://express2.rosi.utoronto.ca/ ) and Degree Explorer administrative (old version) https://admin.degreeaudit.utoronto.ca/ during this maintenance period.
Posted on Oct 15, 14:26 EDT
Please be advised that eMarks, VBRS and Course Information System will be unavailable on Friday October 19, 2018 between 9:00 a.m. and 5:00 p.m. for system maintenance.
Posted on Oct 15, 16:36 EDT
ORION Network Maintenance Oct 19, 22:30-23:50 EDT
Please be advised that there will be a scheduled Network maintenance on the ORION Network on Friday October 19, 2018 from 10:30pm to 11:50pm.
ORION R&E connectivity will be affected during the maintenance window.
Posted on Oct 2, 13:45 EDT
ROSI & associated systems outages Oct 20, 07:00-19:00 EDT
Please be advised that ROSI and the following associated systems will be unavailable on Saturday October 20, 2018 between 7:00 a.m. and 7:00 p.m. for system maintenance:

ROSI
ROSI Express
Rocketshuttle and ODBC access
ACORN (and ACORN based applications like Timetable Builder)
ROSI Alumni Transcripts
Degree Explorer
eMarks
Course Information System
Exam Invigilation
MyRes (student and admin)
Varsity Blues Registration System (VBRS)
Safety Abroad
ROSI Express Web Services (RXPREST)
ROSI Web Services (ROSI-WS)
Student Records Web Services
OUAC Parser
Posted on Oct 12, 16:50 EDT
AMS (including ESS, ERDD, MROL), Capital Project & Invoice Workflow Solution (IWS), will be unavailable from 6:00PM Monday October 22, 2018 to 7:00AM Tuesday October 23, 2018, due to Bi-Weekly pay period 22 and Monthly pay period 10.
Posted on Sep 28, 09:33 EDT
AMS (including ESS, ERDD, MROL), Capital Project & Invoice Workflow Solution (IWS), will be unavailable from 5:00PM Tuesday October 23, 2018 to 7:00AM Wednesday October 24, 2018, due to Monthly pay period 10.
Posted on Oct 16, 11:45 EDT
ROSI & associated systems outages Oct 27, 07:00-19:00 EDT
Please be advised that ROSI and the following associated systems will be unavailable on Saturday October 27, 2018 between 7:00 a.m. and 7:00 p.m. for system maintenance:

ROSI
ROSI Express
Rocketshuttle and ODBC access
ACORN (and ACORN based applications like Timetable Builder)
ROSI Alumni Transcripts
Degree Explorer
eMarks
Course Information System
Exam Invigilation
MyRes (student and admin)
Varsity Blues Registration System (VBRS)
Safety Abroad
ROSI Express Web Services (RXPREST)
ROSI Web Services (ROSI-WS)
Student Records Web Services
OUAC Parser
Posted on Oct 12, 16:53 EDT
AMS (including ESS, ERDD, MROL), Capital Project & Invoice Workflow Solution (IWS), will be unavailable from 5:00PM Wednesday October 31, 2018 to 7:00AM Thursday November 1, 2018 to facilitate the processing of FIS Month end.
Posted on Oct 16, 11:49 EDT
Past Incidents
Oct 16, 2018
Completed - The scheduled maintenance has been completed.
Oct 16, 09:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 07:45 EDT
Scheduled - The TechSmith Relay server will be offline on the morning of Tuesday October 16, 2018 from approximately 7:45 am to 10:00 am to accommodate maintenance of the MyMedia server. During this time, any recordings made by clients will be held on their local computers, and begin to upload automatically upon completion of the maintenance.
Oct 15, 16:45 EDT
Oct 15, 2018
Resolved - new ROSI Express is now operational.
We apologize for the inconvenience and thank you for your patience.
Oct 15, 10:11 EDT
Update - We are continuing to investigate this issue.
Oct 12, 16:00 EDT
Investigating - Please use ROSI Express (RXP) old version (https://express2.rosi.utoronto.ca/ ) until further notice as we have found an issue with RXP new version and are working on fixing it.
Oct 11, 15:45 EDT
Resolved - Users may have experienced issues submitting to Turnitin between October 14, 11:25PM to October 15, 2:15AM. This was the result of a service degradation. This has now been resolved.
Oct 15, 09:04 EDT
Oct 14, 2018

No incidents reported.

Oct 13, 2018
Completed - The scheduled maintenance has been completed.
Oct 13, 19:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 07:00 EDT
Scheduled - Please be advised that ROSI and the following associated systems will be unavailable on Saturday October 13, 2018 between 7:00 a.m. and 7:00 p.m. for system maintenance:

ROSI
ROSI Express
Rocketshuttle and ODBC access
ACORN (and ACORN based applications like Timetable Builder)
ROSI Alumni Transcripts
Degree Explorer
eMarks
Course Information System
Exam Invigilation
MyRes (student and admin)
Varsity Blues Registration System (VBRS)
Safety Abroad
ROSI Express Web Services (RXPREST)
ROSI Web Services (ROSI-WS)
Student Records Web Services
OUAC Parser
Oct 10, 16:54 EDT
Oct 12, 2018
Completed - The scheduled maintenance has been completed.
Oct 12, 23:50 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 22:30 EDT
Update - Please be advised that the ORION Network Maintenance has been rescheduled for Saturday October 13, 2018 between 1:00am and 2:00am.
Oct 4, 14:10 EDT
Scheduled - Please be advised that there will be a scheduled Network maintenance on the ORION Network on Friday October 12, 2018 from 10:30pm to 11:50pm.
ORION R&E connectivity will be affected during the maintenance window.
Oct 2, 13:44 EDT
Resolved - SWS/ROSI Alumni Transcripts Application is now operational.
We apologize for the inconvenience and thank you for your patience.
Oct 12, 11:48 EDT
Investigating - SWS/ROSI Alumni Transcript Application (https://sws.rosi.utoronto.ca/sws/) is currently not available. Support staff are working to restore service.
Oct 12, 09:28 EDT
Oct 11, 2018
Resolved - wp.provost.utoronto.ca is now available.
We apologize for the inconvenience and thank you for your patience.
Oct 11, 15:57 EDT
Investigating - wp.provost.utoronto.ca is currently not available. Tech staff are working to restore service.
Oct 11, 13:31 EDT
Completed - The scheduled maintenance has been completed.
Oct 11, 10:25 EDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 11, 10:05 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 08:15 EDT
Scheduled - There will be scheduled maintenance for UT-Research network at McMurrich building on Thursday October 11, 2018 between 8:15 a.m. and 12:00 p.m. due to network switch upgrades.
Users will experience intermittent service interruptions during the maintenance period.
Oct 10, 15:47 EDT
Completed - The scheduled maintenance has been completed.
Oct 11, 09:40 EDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 11, 09:37 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 08:00 EDT
Scheduled - There will be scheduled maintenance on the SWS/ROSI Alumni Transcript Application on October 11, 2018 from 8:00am to 12:00pm.

The following URL will be briefly unavailable between 9:30am and 10:30am:
https://sws.rosi.utoronto.ca/sws/
Oct 5, 11:15 EDT
Oct 10, 2018
Completed - The scheduled maintenance has been completed.
Oct 10, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 09:00 EDT
Scheduled - Between 9:00am and noon on October 10, 2018, EIS will be performing electrical maintenance in the McLennan Data Centre. This maintenance will require each of our two Schneider Electric PX-500 UPS units to be de-energized, though not at the same time.

Since all equipment in the facility is redundantly power from both units, and we have performed this procedure several times before without incident, we expect no interruption of service. However, some stakeholders may receive alerts as each unit is shutdown and later returned to service. This is by design and should not cause concern.

This maintenance is considered routine. There is always the possibility that a device having redundant power supply units (PSUs) will have a PSU failure during the maintenance window. Data Centre staff visually inspect all equipment before each critical phase to ensure that power redundancy is operating normally before proceeding into the critical phase.

Should you have any questions or concerns, please contact the JOG at 416-978-4621.
Oct 3, 16:11 EDT
Completed - The scheduled maintenance has been completed.
Oct 10, 07:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 07:00 EDT
Scheduled - Please be advised that there will be a scheduled maintenance on the Administrative VPN on Wednesday, October 10, 2018 from 7:00am to 7:30am. No interruption in service is anticipated during the maintenance period.
Oct 2, 16:19 EDT
Completed - The scheduled maintenance has been completed.
Oct 10, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 06:30 EDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 9, 16:10 EDT
Scheduled - Please be advised that there will be a scheduled wireless network maintenance on Wednesday October 10, 2018 between 6:30 a.m and 7:00 a.m. During this maintenance window, users will experience service interruptions at the following locations:
- 370 Huron Street
- Astronomy & Astrophysics Building
- Early Learning Centre
- Gerstein Library
- Knox College (Partial)
- Myhal Centre for Engineering Innovation and Entrepreneurship
- Robarts Library
- Sidney Smith Building
- Simcoe Hall
Oct 9, 16:07 EDT
Completed - The scheduled maintenance has been completed.
Oct 10, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 18:00 EDT
Scheduled - AMS (including ESS, ERDD, MROL), Capital Project & Invoice Workflow Solution (IWS), will be unavailable from 6:00PM Tuesday October 09, 2018 to 7:00AM Wednesday October 10, 2018, due to Bi-Weekly pay period 21.
Sep 28, 09:31 EDT
Oct 9, 2018
Completed - The scheduled maintenance has been completed.
Oct 9, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 05:00 EDT
Scheduled - Please be advised that there will be scheduled maintenance on the UTM Website from 5:00 am to 7:00 am on Tuesday, October 9, 2018.

The following URLs will be unavailable during the maintenance period:
www.utm.utoronto.ca
mfacc.utoronto.ca
mmpa.utoronto.ca
Oct 2, 12:02 EDT
Oct 8, 2018

No incidents reported.

Oct 7, 2018

No incidents reported.

Oct 6, 2018

No incidents reported.

Oct 5, 2018
Completed - The scheduled maintenance has been completed.
Oct 5, 12:20 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 12:16 EDT
Scheduled - ROSI Express (RXP) (http://express2.rosi.utoronto.ca) will be unavailable today (Friday, Oct. 5) at 12:15 PM for approximately 5 minutes for system maintenance.

We apologize for the short notice and any inconvenience.
Oct 5, 12:11 EDT
Oct 4, 2018
Completed - The scheduled maintenance has been completed.
Oct 4, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 06:00 EDT
Scheduled - Please note that ACORN will be unavailable on Thursday, October 4, 2018 from 6:00 a.m. to 9:00 a.m. for scheduled maintenance.
Oct 2, 09:12 EDT
Oct 3, 2018
Completed - The scheduled maintenance has been completed.
Oct 3, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 06:00 EDT
Scheduled - Please be advised that there will be a scheduled maintenance on Degree Explorer application from 6:00 am to 9:00 am on Wednesday, October 3, 2018.

The following URL will be unavailable during the maintenance period:
https://degreeexplorer.utoronto.ca/
Oct 2, 09:09 EDT
Oct 2, 2018
Completed - The scheduled maintenance has been completed.
Oct 2, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 13:00 EDT
Scheduled - Testing for the mainframe migration will be performed today starting at 01:00pm to 04:00pm. The ‘new’ Degree Explorer Admin (hosted at https://dxadmin-prod.easi.utoronto.ca/ ) will not be available. Degree Explorer Admin users can still go to https://admin.degreeaudit.utoronto.ca/ to perform all their normal operations during this time.
Oct 2, 08:01 EDT
Completed - The scheduled maintenance has been completed.
Oct 2, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 09:01 EDT
Scheduled - Testing for the mainframe migration will be performed starting at 09:00 am until 04:00 pm today. The ‘new’ ROSI express (hosted at https://express.rosi.utoronto.ca) will not be available. ROSI express users can still go to https://express2.rosi.utoronto.ca/ to perform all their normal operations during this time.
Oct 2, 07:41 EDT