Identified - We have received an update that Microsoft Forms Product Group is aware of the problem and is actively working on it.
Mar 05, 2025 - 11:18 EST
Mar 05, 2025 - 11:18 EST
Update - The issue has been escalated to the Microsoft Critical Situation Management Team.
Feb 25, 2025 - 15:45 EST
Feb 25, 2025 - 15:45 EST
Update - Microsoft is continuing to investigate the issue with the Group Forms Update Sync.
Feb 19, 2025 - 11:54 EST
Feb 19, 2025 - 11:54 EST
Investigating - Microsoft Forms recently changed how it syncs with Excel.
Some group form owners reported they can't update to the new sync.
We've reported the issue to Microsoft and will share an update soon.
Feb 05, 2025 - 13:12 EST
Some group form owners reported they can't update to the new sync.
We've reported the issue to Microsoft and will share an update soon.
Feb 05, 2025 - 13:12 EST
About This Site
The ITS System Status Page provides an overview of current service status messages and scheduled maintenance for major University of Toronto systems and services. You may contact the Joint Operations Group (JOG) using the e-mail link above or by calling 416-978-4621. The JOG is staffed Monday to Friday, 7am-3:15pm.
Please scroll down to see details of upcoming scheduled maintenance as well as historical information on previous incidents.
We recommend that you sign up to receive push notifications of service outages. Click on the "Subscribe to Updates" button at the top of this page and select the method(s) by which you want to receive system status updates. For e-mail notifications, we recommend using a non-UofT email address so that you will still receive notifications in the event there is an outage that prevents access to university email services.
If you don't see your issue posted here, please let us know!
Academic ToolBox
Operational
Ouriginal
Operational
Quercus
?
Operational
Remark Office
Operational
Other
Operational
AMS
?
Operational
AMS SAP GUI
Operational
FIS
?
Operational
HRIS
?
Operational
Payroll Services
Operational
RPT
Operational
Other
Operational
Administrative Web Services
Operational
Academic Administrative Appointments (AAA)
Operational
Applicant Tracking System (Taleo)
Operational
Atlassian
Operational
BBSAP
Operational
Capital Project
Operational
Confluence
Operational
Degree Explorer Admin
Operational
Employees@UofT
Operational
ESS
?
Operational
EvoSuite Apps
?
Operational
Expense Reimbursement (ERDD)
Operational
Invoice Workflow Solution (IWS)
Operational
JIRA
?
Operational
My Research (MR)
?
Operational
MROL
?
Operational
MSS
?
Operational
Performance Assessment (Halogen)
Operational
ROSI Express
Operational
SuccessFactors: Learning Management System
Operational
Tableau Server
Operational
uSOURCE
Operational
uTIME (Kronos)
Operational
Other
Operational
Campus
Operational
UTM
Operational
UTSC
Operational
UTSG
Operational
Client Support Services
Operational
AlertUs Crisis Communication
Operational
Curriculum Assistant
Operational
DHCP
?
Operational
High Availability Storage
?
Operational
iFile
?
Operational
Microsoft Campus Agreement
Operational
MS Teams
Operational
Mirror Service
Operational
SCCM
?
Operational
ServiceNow
?
Operational
SharePoint
?
Operational
Simple Storage
?
Operational
TeamMate Audit Documentation
Operational
UTORcsi AD
Operational
UTORcsiVPN
Operational
UTSend
?
Operational
WebHelpDesk
?
Operational
Other
Operational
Data Centres
Operational
DCA
?
Operational
DCB
?
Operational
HSB
?
Operational
Other
Operational
Electrical Shutdowns
Operational
Electrical Scheduled Maintenance
Operational
Other
Operational
Enterprise Networks
Operational
Campus Backbone Network
?
Operational
Campus Wireless Network
Operational
Departmental Networks
Operational
DNS
?
Operational
UTM WAN Link
Operational
UTSC WAN Link
Operational
Other
Operational
Email Systems
Operational
Listserv
?
Operational
Office 365
Operational
UTMail+
Operational
Other
Operational
ITS Private Cloud Infrastructure
?
Operational
UTORbackup/UTORrecover
?
Operational
Virtual Server Service
?
Operational
Identity Management Systems
Operational
Active Directory
Operational
eToken
Operational
Kerberos
Operational
LDAP
Operational
Password Change / Reset / Secret Activation Key (SAK)
Operational
PubCookie
Operational
Self-Service Password Reset
Operational
Shibboleth
?
Operational
UTORable
Operational
UTORauth-NET
Operational
UTORGrouper
Operational
UTORID
Operational
UTORMFA
Operational
WebLogin
Operational
Other
Operational
Information Security
Operational
Authentication Services
Operational
Azure Cloud Services
Operational
Azure EDGE Firewalls
Operational
Firewall Services
Operational
Network Policy Management
Operational
Other
Operational
Research & Library Systems
Operational
JupyterHub
?
Operational
Library
Operational
MS Forms
?
Operational
R/RStudio
?
Operational
REDCap
?
Operational
Other
Operational
Student Web Services
Operational
ACORN
Operational
Accommodated Testing Services (Student & Admin)
Operational
calendar.utoronto.ca
Operational
Career Learning Network
Operational
Co-Curricular Record
Operational
Course Evaluations
Operational
Course Information System
Operational
Credit Card Payment
Operational
Degree Confirmation
Operational
Degree Explorer
Operational
Elections
Operational
eMarks
?
Operational
Exam Invigilation
Operational
Financial Planner
Operational
join.utoronto.ca
Operational
Online Administrative Student Info System (OASIS)
Operational
Ontario Universities' Application Centre (OUAC)
Operational
ROSI
Operational
Safety Abroad Student Registry
Operational
Timetable Builder
Operational
Transfer Explorer
Operational
UCheck
Operational
VBR - Varsity Blues Registration
?
Operational
Other
Operational
Telecommunications
Operational
Bell Centrex
Operational
Bell Mobility
Operational
Broadsoft Web Portal
Operational
Emergency Call Display Dashboard
Operational
GoCo/BroadConnect VoIP – WebEx
Operational
GoCo/BroadConnect VoIP – Polycom Devices
?
Operational
GoCo/BroadConnect VoIP – Voicemail
Operational
GoCo/BroadConnect VoIP – Call Centre (Broadsoft)
Operational
GoCo/BroadConnect VoIP – Call Centre (Unity)
Operational
GoCo/BroadConnect VoIP – OSS/BSS Management Portal
Operational
Microsoft Teams Phone
Operational
Rogers Business Billing & Reporting Portal
?
Operational
Rogers Direct e-Ordering Portal
?
Operational
Rogers Mobile
Operational
U of T Online Directory
Operational
Other
Operational
Video-Mediated Communications
Operational
MS Stream
Operational
MyMedia
Operational
OCCS
Operational
TechSmith Snagit
?
Operational
Zoom
Operational
Other
Operational
VPN Services
Operational
Admin Systems VPN
Operational
UTORvpn - OpenVPN
Operational
UTORvpn - AnyConnect
Operational
RDP
Operational
Other
Operational
Web Services
Operational
Career Learning Network
Operational
CMS
?
Operational
Enterprise Search
Operational
LAMP Hosting Service
Operational
UofT Home Page
Operational
UTSC Home Page
Operational
UTM Home Page
Operational
Other
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
DS-SF-01 emergency software upgrade
Mar 17, 2025 07:00-07:30 EDT
Please be advised that there will be emergency router maintenance on Monday, March17th, between 07:00 am – 07:30 am on the Sandford Fleming building distribution router (ds-sf-01.gw.utoronto.ca).
This maintenance will affect network connectivity for the following networks.
- AV Network in Knox College
- Centre for Applied Mathematics
- Centre for Information System in Infrastructure and Construction
- Centre for International Experience
- Civil Engineering ( In Mining Bulding )
- Communication Group, Electrical & Computer Engineering, Department of
- Computer Science Lab ethernet 27
- Computer Science Touchdown Network
- Convocation Plaza
- Department of Computer Science
- Department of Electrical and Computer Eng
- Dept of Computer Science Private Network at SF (including VXLAN services terminated on this router)
- Development and University Advancement
- Distributed Computing and Systems Lab
- DUA Server network 21 Kings College Circle
- ECE Device Management Network at SF
- ECE Faculty and student clubs
- ECE LAB
- ECE Research Network 1, 2, 3, 7 and 11
- Eclass Network for SF
- Electrical and Computer Engineering touchdown network
- Electrical Engineering Computer Workstations Lab.
- Electron Beam Nanolithography Facility
- Engineering and Computer Science Library Private
- Engineering Library ethernet
- Knox College
- Knox Residence Admin Network
- Management Network for Knox College
- Micro Nano Photonics
- Photovoltaic Research Program
- Physical Geography ethernet
- PoS Network in Knox College
- Printer Network in Knox College
- System Control Group
- User Network for Knox College
- Visitors Centre
- VoIP Network for Department of Mathematics
- VoIP Network for Division of Student Life: Centre for International
- VoIP Network for DUA at DR
- VoIP Network for ECE at SF
- VoIP Network for Enrolment Services
- VoIP Network for Libraries at SF
- Wireless Network at 33 St. Geroge
- Wireless Network at E.J. Pratt Library
- Wireless Network at GB
- Wireless Network at SF
- Wireless Network at Visitors Centre
Posted on Mar 14, 2025 - 08:47 EDT
This maintenance will affect network connectivity for the following networks.
- AV Network in Knox College
- Centre for Applied Mathematics
- Centre for Information System in Infrastructure and Construction
- Centre for International Experience
- Civil Engineering ( In Mining Bulding )
- Communication Group, Electrical & Computer Engineering, Department of
- Computer Science Lab ethernet 27
- Computer Science Touchdown Network
- Convocation Plaza
- Department of Computer Science
- Department of Electrical and Computer Eng
- Dept of Computer Science Private Network at SF (including VXLAN services terminated on this router)
- Development and University Advancement
- Distributed Computing and Systems Lab
- DUA Server network 21 Kings College Circle
- ECE Device Management Network at SF
- ECE Faculty and student clubs
- ECE LAB
- ECE Research Network 1, 2, 3, 7 and 11
- Eclass Network for SF
- Electrical and Computer Engineering touchdown network
- Electrical Engineering Computer Workstations Lab.
- Electron Beam Nanolithography Facility
- Engineering and Computer Science Library Private
- Engineering Library ethernet
- Knox College
- Knox Residence Admin Network
- Management Network for Knox College
- Micro Nano Photonics
- Photovoltaic Research Program
- Physical Geography ethernet
- PoS Network in Knox College
- Printer Network in Knox College
- System Control Group
- User Network for Knox College
- Visitors Centre
- VoIP Network for Department of Mathematics
- VoIP Network for Division of Student Life: Centre for International
- VoIP Network for DUA at DR
- VoIP Network for ECE at SF
- VoIP Network for Enrolment Services
- VoIP Network for Libraries at SF
- Wireless Network at 33 St. Geroge
- Wireless Network at E.J. Pratt Library
- Wireless Network at GB
- Wireless Network at SF
- Wireless Network at Visitors Centre
Posted on Mar 14, 2025 - 08:47 EDT
ROSI Database Quarterly Maintenance
Mar 21, 2025 17:00-21:00 EDT
Please note that we will need to take ROSI and most associated student information systems offline on Friday, March 21 from 5:00pm to 9:00pm. to perform quarterly maintenance on the database. We will return the systems to service sooner if the work is completed earlier than 9 p.m.
The ROSI-REPLICA on the Managed Instance (MI) will remain accessible during the maintenance. Data syncing with the ROSI transactional database will restart 10 - 20 minutes after the end of the maintenance period and applications have been restarted.
The following systems will be affected:
- Accommodated Testing Services (Student and Admin)
- ACORN
- Course Information System
- Degree Explorer (Student and Admin)
- EASI Institutional File Transfer
- eMarks
- Online Administrative Student Information System (OASIS) - including Absence Declaration, and the Timetable Builder and Transfer Equivalencies database administrative screens
- ROSI
- ROSI Express
- ROSI Files
- Safety Abroad Student Registry
- Varsity Blues Registration System
- Web services/APIs
Timetable Builder (Student) will remain available.
PS: This maintenance was posted earlier in error, we apologize for the inconvenience caused.
Posted on Feb 24, 2025 - 08:19 EST
The ROSI-REPLICA on the Managed Instance (MI) will remain accessible during the maintenance. Data syncing with the ROSI transactional database will restart 10 - 20 minutes after the end of the maintenance period and applications have been restarted.
The following systems will be affected:
- Accommodated Testing Services (Student and Admin)
- ACORN
- Course Information System
- Degree Explorer (Student and Admin)
- EASI Institutional File Transfer
- eMarks
- Online Administrative Student Information System (OASIS) - including Absence Declaration, and the Timetable Builder and Transfer Equivalencies database administrative screens
- ROSI
- ROSI Express
- ROSI Files
- Safety Abroad Student Registry
- Varsity Blues Registration System
- Web services/APIs
Timetable Builder (Student) will remain available.
PS: This maintenance was posted earlier in error, we apologize for the inconvenience caused.
Posted on Feb 24, 2025 - 08:19 EST
AMS System scheduled maintenance
Mar 22, 2025 05:00-11:00 EDT
Please note that the AMS systems below will be unavailable on Saturday, March 22 from 5:00am to 11:00am due to system maintenance:
- Academic Administrative Appointments (AAA)
- AMS SAP GUI
- Capital Projects Portal
- Employee Self-Service (ESS)/Manager Self-Service (MSS)
- EvoSuite Applications (EvoOrder, EvoPlan, EvoNotify)
- Expense Reimbursement Direct Deposit (ERDD)
- Fiori Launchpad Reporting
- Invoice Workflow
- My Customer Account
- My Research (MR/Portal)
- SAP Asset Manager Mobile (sync will not work)
- uSOURCE
Posted on Mar 04, 2025 - 07:22 EST
- Academic Administrative Appointments (AAA)
- AMS SAP GUI
- Capital Projects Portal
- Employee Self-Service (ESS)/Manager Self-Service (MSS)
- EvoSuite Applications (EvoOrder, EvoPlan, EvoNotify)
- Expense Reimbursement Direct Deposit (ERDD)
- Fiori Launchpad Reporting
- Invoice Workflow
- My Customer Account
- My Research (MR/Portal)
- SAP Asset Manager Mobile (sync will not work)
- uSOURCE
Posted on Mar 04, 2025 - 07:22 EST
CCBR: network interruption due to electrical shutdown
Apr 12, 2025 04:00-20:00 EDT
There will be scheduled electrical maintenance at the Terrence Donnelly Centre for Cellular & Biomolecular Research (160) on Saturday, April 12 and Sunday April 13 from 04:00am – 08:00pm.
Network service will be interrupted at the following locations:
- CCBR
- Naylor Building
- LD Pharmacy Building
To minimize the effects of a power interruption, your PC workstation’s BIOS settings can be configured to enable your computer to automatically turn on once power is restored. This is especially important if you use RDP to connect to your PC remotely. Please contact your local IT support team to confirm that this setting has been enabled.
Posted on Mar 13, 2025 - 14:35 EDT
Network service will be interrupted at the following locations:
- CCBR
- Naylor Building
- LD Pharmacy Building
To minimize the effects of a power interruption, your PC workstation’s BIOS settings can be configured to enable your computer to automatically turn on once power is restored. This is especially important if you use RDP to connect to your PC remotely. Please contact your local IT support team to confirm that this setting has been enabled.
Posted on Mar 13, 2025 - 14:35 EDT