Update - Microsoft reports that some of the affected servers are back in service and stable, and service has partly recovered in some regions. Microsoft is continuing to restore the remaining servers, and users may see service gradually return as their apps reconnect. The next update from Microsoft is expected by 7:00 p.m.
Nov 12, 2026 - 18:16 EST
Nov 12, 2026 - 18:16 EST
Update - Microsoft has not provided new information and is continuing to test a new recovery approach on part of its systems. The next update from Microsoft is expected by 6:00 p.m.
Nov 12, 2026 - 17:33 EST
Nov 12, 2026 - 17:33 EST
Update - Microsoft is continuing to bring the affected servers back into service and is considering rolling back recent configuration changes to speed up recovery. Microsoft Intune, Microsoft Defender for Office 365 and some Power BI exports are also affected.
Nov 12, 2026 - 16:57 EST
Nov 12, 2026 - 16:57 EST
Update - Microsoft has not provided new information and is continuing to apply its fix more widely.
The next update from Microsoft is expected by 5:00 p.m.
Nov 12, 2026 - 16:20 EST
The next update from Microsoft is expected by 5:00 p.m.
Nov 12, 2026 - 16:20 EST
Update - Microsoft reports that many of the affected servers have stopped responding, which is delaying confirmation of whether its fix is working. Microsoft is restarting these servers with the fix in place and extending it to more of the affected systems. Planner and To Do are also affected.
Nov 12, 2026 - 15:53 EST
Nov 12, 2026 - 15:53 EST
Update - Microsoft has not provided new information since its last update and is continuing to test a fix on some of the affected servers. The next update from Microsoft is expected by 4:30 p.m.
Nov 12, 2026 - 15:16 EST
Nov 12, 2026 - 15:16 EST
Update - Microsoft has identified a likely cause and is testing a fix on some of the affected servers, which it will apply more widely if successful. Microsoft is also restarting all affected servers. Further updates will be provided as more information becomes available.
Nov 12, 2026 - 14:39 EST
Nov 12, 2026 - 14:39 EST
Update - Microsoft is continuing to work on restoring service. Further updates will be provided as more information becomes available.
Nov 12, 2026 - 13:48 EST
Nov 12, 2026 - 13:48 EST
Identified - Since about 11:15 a.m. on Thursday, November 12, 2026, some users may have trouble connecting to Microsoft 365 services. These include Outlook and email, Microsoft Teams, SharePoint and Microsoft 365 Copilot. Pages may load slowly, load only partly or show connection errors. Some U of T users have reported this problem.
Microsoft has confirmed the problem affects several of its services across multiple regions and says it’s caused by heavy load on part of its infrastructure. Microsoft is restarting and repairing the affected systems and is moving traffic to other systems to restore service. Further updates will be provided as more information becomes available.
Nov 12, 2026 - 13:47 EST
Microsoft has confirmed the problem affects several of its services across multiple regions and says it’s caused by heavy load on part of its infrastructure. Microsoft is restarting and repairing the affected systems and is moving traffic to other systems to restore service. Further updates will be provided as more information becomes available.
Nov 12, 2026 - 13:47 EST
Investigating - An unplanned outage is affecting Outlook email. Users may be unable to access the service at this time. Our technical team is working with the vendor to restore access as quickly as possible. We will provide updates as the situation evolves.
Nov 12, 2026 - 13:30 EST
Nov 12, 2026 - 13:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 2026 - 18:00 EST
Nov 12, 2026 - 18:00 EST
Scheduled - Please note that priority maintenance will be performed on Administrative Management Systems from 6 to 7 p.m. tonight (Thursday, November 12).
As part of our ongoing commitment to providing a secure, stable and reliable environment, we are applying the latest security updates to maintain the integrity of our systems. No changes to application functionality or end-user experience will occur as part of this maintenance.
During this time, the systems below will be unavailable:
- Academic Administrative Appointments (AAA)
- AMS SAP GUI
- Capital Projects Portal
- Concur (posting claims to AMS and progressing the workflow will resume once AMS is back online. Concur itself will be available 24/7)
- Employee Self-Service (ESS)/Manager Self-Service (MSS)
- EvoSuite Applications (EvoOrder, EvoPlan, EvoNotify)
- Fiori Launchpad Reporting
- Invoice Workflow
- My Customer Account
- My Research (MR/Portal)
- SAP Asset Manager Mobile (sync will not work)
- SuccessFactors: Recruitment (position postings may be interrupted and will resume once AMS is back online)
- uSOURCE (Requisition, Purchase Order and Invoice workflows will resume once AMS in back online. uSOURCE itself will be available 24/7)
- UTime (Employee multiple assignments and manager accounts in UTime will resume once AMS is back online. UTime itself will be available 24/7)
Nov 12, 2026 18:00-19:00 EST
As part of our ongoing commitment to providing a secure, stable and reliable environment, we are applying the latest security updates to maintain the integrity of our systems. No changes to application functionality or end-user experience will occur as part of this maintenance.
During this time, the systems below will be unavailable:
- Academic Administrative Appointments (AAA)
- AMS SAP GUI
- Capital Projects Portal
- Concur (posting claims to AMS and progressing the workflow will resume once AMS is back online. Concur itself will be available 24/7)
- Employee Self-Service (ESS)/Manager Self-Service (MSS)
- EvoSuite Applications (EvoOrder, EvoPlan, EvoNotify)
- Fiori Launchpad Reporting
- Invoice Workflow
- My Customer Account
- My Research (MR/Portal)
- SAP Asset Manager Mobile (sync will not work)
- SuccessFactors: Recruitment (position postings may be interrupted and will resume once AMS is back online)
- uSOURCE (Requisition, Purchase Order and Invoice workflows will resume once AMS in back online. uSOURCE itself will be available 24/7)
- UTime (Employee multiple assignments and manager accounts in UTime will resume once AMS is back online. UTime itself will be available 24/7)
Nov 12, 2026 18:00-19:00 EST
About This Site
The ITS System Status Page provides an overview of current service status messages and scheduled maintenance for major University of Toronto systems and services. You may contact the Joint Operations Group (JOG) using the e-mail link above or by calling 416-978-4621. The JOG is staffed Monday to Friday, 8am-4pm.
Please scroll down to see details of upcoming scheduled maintenance as well as historical information on previous incidents.
We recommend that you sign up to receive push notifications of service outages. Click on the "Subscribe to Updates" button at the top of this page and select the method(s) by which you want to receive system status updates. For e-mail notifications, we recommend using a non-UofT email address so that you will still receive notifications in the event there is an outage that prevents access to university email services.
If you don't see your issue posted here, please let us know!
AI Tools & Applications
Operational
Claude for Education
Operational
ChatGPT.EDU
Operational
Cogniti
Operational
MS GitHub Copilot Business
Operational
MS 365 Copilot
Operational
MS Copilot Chat
Operational
MS Teams Premium
Operational
Azure AI Foundry
Operational
AIK Model Comparison Tool
Operational
AMS
Operational
AMS SAP GUI
Operational
FIS
Operational
HRIS
Operational
Payroll Services
Operational
RPT
Operational
Other
Operational
Administrative Web Services
Operational
Academic Administrative Appointments (AAA)
Operational
Applicant Tracking System (Taleo)
Operational
Capital Project
Operational
Degree Explorer Admin
Operational
Employees@UofT
Operational
ESS
Operational
EvoSuite Apps
Operational
Expense Reimbursement (ERDD)
Operational
Invoice Workflow Solution (IWS)
Operational
My Research (MR)
Operational
MROL
Operational
MSS
Operational
Performance Assessment (Halogen)
Operational
SuccessFactors: Learning Management System
Operational
Tableau Server
Operational
uSOURCE
Operational
uTIME (Kronos)
Operational
Other
Operational
Campus
Operational
UTM
Operational
UTSC
Operational
UTSG
Operational
Client Support Services
Operational
AlertUs Crisis Communication
Operational
Curriculum Assistant
Operational
DHCP
Operational
High Availability Storage
Operational
iFile
Operational
Microsoft Campus Agreement
Operational
MS Teams
Operational
Mirror Service
Operational
SCCM
Operational
ServiceNow
Operational
SharePoint
Operational
Simple Storage
Operational
TeamMate Audit Documentation
Operational
UTORcsi AD
Operational
UTORcsiVPN
Operational
UTSend
Operational
WebHelpDesk
Operational
Other
Operational
Data Centres
Operational
DCA
Operational
DCB
Operational
HSB
Operational
Other
Operational
Electrical Shutdowns
Operational
Electrical Scheduled Maintenance
Operational
Other
Operational
Enterprise Networks
Operational
Campus Backbone Network
Operational
Campus Wireless Network
Operational
Departmental Networks
Operational
DNS
Operational
UTM WAN Link
Operational
UTSC WAN Link
Operational
Other
Operational
Email Systems
Major Outage
Listserv
Partial Outage
Microsoft 365
Major Outage
UTMail+
Major Outage
Other
Partial Outage
ITS Private Cloud Infrastructure
Operational
UTORbackup/UTORrecover
Operational
Virtual Server Service
Operational
Identity Management Systems
Operational
DUO
Operational
Enterprise Active Directory
Operational
Kerberos
Operational
LDAP
Operational
MIM
Operational
Password Change / Reset
Operational
PubCookie
Operational
Self-Service Password Reset
Operational
Shibboleth
Operational
UTORable
Operational
UTORauth-NET
Operational
UTORGrouper
Operational
UTORid
Operational
UTORMFA (Multi-factor authentication)
Operational
Weblogin
Operational
Other
Operational
Information Security
Operational
Authentication Services
Operational
Azure Cloud Services
Operational
Azure EDGE Firewalls
Operational
Firewall Services
Operational
Network Policy Management
Operational
Other
Operational
Research & Library Systems
Operational
JupyterHub
Operational
Library
Operational
MS Forms
Operational
R/RStudio
Operational
REDCap
Operational
Other
Operational
Student Web Services
Operational
ACORN
Operational
Accommodated Testing Services (Student & Admin)
Operational
calendar.utoronto.ca
Operational
Career Learning Network
Operational
Co-Curricular Record
Operational
Course Evaluations
Operational
Course Information System
Operational
Degree Confirmation
Operational
Degree Explorer
Operational
eMarks
Operational
Financial Planner
Operational
join.utoronto.ca
Operational
Online Administrative Student Info System (OASIS)
Operational
Ontario Universities' Application Centre (OUAC)
Operational
ROSI
Operational
Safety Abroad Student Registry
Operational
Timetable Builder
Operational
Transfer Explorer
Operational
VBR - Varsity Blues Registration
Operational
Other
Operational
Student Advising Service
Operational
ROSI Express
Operational
Telecommunications
Operational
Bell Centrex
Operational
Bell Mobility
Operational
Cisco BroadWorks Portal
Operational
Emergency Call Display Dashboard
Operational
TELUS/GoCo VoIP – WebEx
Operational
TELUS/GoCo VoIP – Polycom Devices
Operational
TELUS/GoCo VoIP – Voicemail
Operational
TELUS/GoCo VoIP – Call Centre
Operational
TELUS/GoCo VoIP – OSS/BSS Management Portal
Operational
Microsoft Teams Phone
Operational
Rogers Business Billing & Reporting Portal
Operational
Rogers Direct e-Ordering Portal
Operational
Rogers Mobile
Operational
U of T Online Directory
Operational
Other Services
Operational
Video-Mediated Communications
Operational
MS Stream
Operational
MyMedia
Operational
OCCS
Operational
TechSmith Snagit
Operational
Zoom
Operational
Other
Operational
VPN Services
Operational
AdminVPN
Operational
UTORvpn (OpenVPN)
Operational
UTORvpn (Cisco Secure Client)
Operational
Remote Desktop Gateway (RDG)
Operational
Other
Operational
Web Services
Operational
Career Learning Network
Operational
Enterprise Search
Operational
LAMP Hosting Service
Operational
UofT Home Page
Operational
UTSC Home Page
Operational
UTM Home Page
Operational
Other
Operational
#1. Administrative and Business
Under Maintenance
Academic Administrative Appointments (AAA)
Under Maintenance
AMS
Under Maintenance
Capital Projects Portal
Under Maintenance
Employee Self-Service (ESS)/Manager Self-Service (MSS)
Under Maintenance
EvoSuite Applications
Under Maintenance
Concur
Under Maintenance
Invoice Workflow
Under Maintenance
My Research
Under Maintenance
SuccessFactors
Under Maintenance
uSOURCE
Under Maintenance
UTime
Under Maintenance
Other
Under Maintenance
#2. Communication and Collaboration
Operational
UTAlert
Operational
UTORlist/LISTSERV
Operational
MS Teams Phone
Operational
MS Teams
Operational
MyMedia
Operational
OCCS
Operational
SharePoint Online
Operational
TechSmith Snagit
Operational
UTmail+/Exchange Online
Operational
UofT Websites
Operational
UTsend
Operational
WordPress Hosting Service
Operational
WordPress Hosting Service
Operational
Zoom
Operational
Other
Operational
#3. Information Security
Operational
AdminVPN
Operational
Authentication Services
Operational
Azure EDGE Firewalls
Operational
Enterprise Active Directory (EAD)
Operational
Firewall Services
Operational
Kerberos
Operational
LDAP
Operational
Network Policy Management
Operational
Remote Desktop Gateway
Operational
Self-Service Password Reset
Operational
UTORable
Operational
UTORauth-NET
Operational
UTORGrouper
Operational
UTORid
Operational
UTORid Management Portal
Operational
UTORMFA
Operational
UTORvpn
Operational
Weblogin
Operational
MS Entra ID
Operational
Other
Operational
#4. Infrastructure Services
Operational
Azure Cloud Services
Operational
Campus Backbone Network
Operational
Campus Wireless Network
Operational
Data Centres (DCA, DCB, HSB)
Operational
Departmental Networks
Operational
DNS
Operational
Electrical Scheduled Maintenance
Operational
High Availability Storage
Operational
iFile
Operational
ITS Private Cloud
Operational
Mirror Service
Operational
Server Management (Linux/Windows OS)
Operational
Simple Storage
Operational
UTM WAN Link
Operational
UTORrecover
Operational
UTSC WAN Link
Operational
UTORrecover
Operational
MS KMS
Operational
Other
Operational
#5. IT Professional Services
Operational
MS KMS
Operational
Enterprise Service Centre(ESC)/ServiceNow
Operational
Tableau Server
Operational
Other
Operational
#6. Research Computing Services
Operational
JupyterHub
Operational
Library
Operational
R/RStudio
Operational
REDCap
Operational
Other
Operational
#7. Student Information Systems
Operational
ACORN
Operational
calendar.utoronto.ca
Operational
Career Learning Network
Operational
Co-Curricular Record
Operational
Course Evaluations
Operational
Course Information System
Operational
Curriculum Assistant
Operational
Degree Confirmation
Operational
Degree Explorer Admin
Operational
eMarks
Operational
Financial Planner
Operational
join.utoronto.ca
Operational
OASIS
Operational
OUAC
Operational
Quercus
Operational
Remark Office
Operational
ROSI
Operational
ROSI Express
Operational
Safety Abroad Student Registry
Operational
Student Advising Service
Operational
Timetable Builder
Operational
Transfer Explorer
Operational
VBR – Varsity Blues Registration
Operational
Other
Operational
#8. Telecommunications
Operational
Bell Centrex
Operational
Bell Mobility
Operational
Broadsoft Web Portal
Operational
Emergency Call Display Dashboard
Operational
GoCo/BroadConnect VoIP
Operational
MS Teams Phone
Operational
Rogers Business Billing & Reporting Portal
Operational
Rogers Direct e-Ordering Portal
Operational
Rogers Mobile
Operational
U of T Online Directory
Operational
Other Services
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Planned Maintenance – Network: ORION ISP Nov 13, 2026 22:00 - Nov 14, 2026 00:00 EST
Network maintenance is scheduled at ORION on November 13th, from 10:00 PM to 11:59 PM.
Please be advised that UTORnet connectivity to SciNet at Keele will be affected by this maintenance.
Posted on Nov 03, 2026 - 10:08 EST
Please be advised that UTORnet connectivity to SciNet at Keele will be affected by this maintenance.
Posted on Nov 03, 2026 - 10:08 EST
Planned Maintenance – Electrical Shutdown @ Daniels Building Nov 21, 2026 07:00-19:00 EST
Scheduled electrical maintenance will occur at the Daniels Building on Nov. 21, 2026, 7:00 AM – 7:00PM.
During this period, network and power services in the affected area may be temporarily unavailable. Services will be restored once power is back online.
Posted on Oct 20, 2026 - 11:19 EDT
During this period, network and power services in the affected area may be temporarily unavailable. Services will be restored once power is back online.
Posted on Oct 20, 2026 - 11:19 EDT
Planned Maintenance – ROSI – November 27, 2026 (5 – 9 p.m. ET) Nov 27, 2026 17:00-21:00 EST
Please note that ROSI and most associated student information systems will be unavailable on Friday, November 27 from 5 to 9 p.m. due to quarterly maintenance on the database. We will return the systems to service sooner if the work is completed earlier than 9 p.m.
The ROSI-REPLICA on the Managed Instance (MI) will remain accessible during the maintenance. Data syncing with the ROSI transactional database will restart 10 – 20 minutes after the end of the maintenance period and applications have been restarted.
The following systems will be affected:
• Accommodated Testing Services (Student and Admin)
• ACORN
• Course Information System
• Degree Explorer (Student and Admin)
• EASI Institutional File Transfer
• eMarks
• Online Administrative Student Information System (OASIS) – including Absence Declaration, and the Timetable Builder and Transfer Equivalencies database administrative screens
• ROSI
• ROSI Express
• ROSI Files
• Safety Abroad Student Registry
• Varsity Blues Registration System
• Web services/APIs
Timetable Builder (Student) will remain available.
Posted on Nov 02, 2026 - 15:44 EST
The ROSI-REPLICA on the Managed Instance (MI) will remain accessible during the maintenance. Data syncing with the ROSI transactional database will restart 10 – 20 minutes after the end of the maintenance period and applications have been restarted.
The following systems will be affected:
• Accommodated Testing Services (Student and Admin)
• ACORN
• Course Information System
• Degree Explorer (Student and Admin)
• EASI Institutional File Transfer
• eMarks
• Online Administrative Student Information System (OASIS) – including Absence Declaration, and the Timetable Builder and Transfer Equivalencies database administrative screens
• ROSI
• ROSI Express
• ROSI Files
• Safety Abroad Student Registry
• Varsity Blues Registration System
• Web services/APIs
Timetable Builder (Student) will remain available.
Posted on Nov 02, 2026 - 15:44 EST
Planned Maintenance – UTM Firewall Nov 27, 2026 23:00 - Nov 28, 2026 06:00 EST
UTM will be performing firewall maintenance between November 27th, 11:00 PM to November 28th, 06:00 AM. There will be intermittent network disruptions between UTSG and UTM.
Posted on Nov 11, 2026 - 11:58 EST
Posted on Nov 11, 2026 - 11:58 EST