All Systems Operational

About This Site

The ITS System Status Page provides an overview of current service status messages and scheduled maintenance for major University of Toronto systems and services. You may contact the Joint Operations Group (JOG) using the e-mail link above or by calling 416-978-4621. The JOG is staffed Monday to Friday, 7am-5pm.

Please scroll down to see details of upcoming scheduled maintenance as well as historical information on previous incidents.

We recommend that you sign up to receive push notifications of service outages. Click on the "Subscribe to Updates" button at the top of this page and select the method(s) by which you want to receive system status updates. For e-mail notifications, we recommend using a non-UofT email address so that you will still receive notifications in the event there is an outage that prevents access to university email services.

If you don't see your issue posted here, please let us know!

Academic ToolBox Operational
Fogbugz Help Desk Operational
Quercus ? Operational
Remark Office Operational
Turnitin Operational
AMS ? Operational
FIS ? Operational
HRIS ? Operational
Payroll Services Operational
RPT Operational
Administrative Web Services Operational
Applicant Tracking System (Taleo) Operational
Atlassian Operational
BBSAP Operational
Capital Project Operational
Confluence Operational
Degree Explorer Admin Operational
Employees@UofT Operational
ESS ? Operational
Expense Reimbursement Operational
Invoice Workflow Solution (IWS) Operational
JIRA ? Operational
MR ? Operational
MROL ? Operational
MSS ? Operational
Other Operational
Performance Assessment (Halogen) Operational
uSOURCE Operational
uTIME (Kronos) Operational
UTORGrouper Operational
ERDD Operational
Client Support Services Operational
AlertUs Crisis Communication Operational
Curriculum Assistant Operational
DHCP ? Operational
High Availability Storage ? Operational
iFile ? Operational
Microsoft Campus Agreement Operational
Mirror Service Operational
SCCM ? Operational
ServiceNow ? Operational
SharePoint ? Operational
Simple Storage ? Operational
TeamMate Audit Documentation Operational
UTORcsi AD Operational
UTORcsiVPN Operational
WebHelpDesk ? Operational
Other Operational
Data Centres Operational
DCA Operational
DCB Operational
HSB Operational
Enterprise Networks Operational
Campus Backbone Network ? Operational
Departmental Networks Operational
DNS ? Operational
UTM WAN Link Operational
UTSC WAN Link Operational
Campus Wireless Network Operational
Email Systems Operational
Listserv ? Operational
Office 365 Operational
UTMail+ Operational
UTORexchange Operational
UTORmail Operational
Other Operational
ITS Private Cloud Infrastructure ? Operational
UTORbackup ? Operational
Virtual Server Service ? Operational
Identity Management Systems Operational
Active Directory Operational
eToken Operational
Kerberos Operational
LDAP Operational
PubCookie Operational
Shibboleth ? Operational
UTORauth-NET Operational
UTORID Operational
WebLogin Operational
Other Operational
Self-Service Password Reset (SSPR) Operational
Information Security Operational
Firewall Services Operational
Other Operational
Student Web Services Operational
ACORN Operational
calendar.utoronto.ca Operational
Career Learning Network Operational
Co-Curricular Record Operational
Course Evaluations Operational
Course Finder Operational
Course Information System Operational
Credit Card Payment Operational
Degree Confirmation Operational
Degree Explorer Operational
Elections Operational
eMarks ? Operational
Exam Invigilation Operational
Financial Planner Operational
join.utoronto.ca Operational
MyRes Operational
Ontario Universities' Application Centre (OUAC) Operational
Other Operational
ROSI Operational
Timetable Builder Operational
Transfer Explorer Operational
VBR - Varsity Blues Registration ? Operational
Telecommunications Operational
BroadConnect VoIP ? Operational
Bell Centrex Operational
Call Express Voicemail System Operational
Telecom Service Order Entry Operational
Online Directory Operational
Video-Mediated Communications Operational
Bb Collaborate Operational
MS Stream Operational
TechSmith Snagit ? Operational
Other Operational
VPN Services Operational
Admin Systems VPN Operational
UTORvpn Operational
Web Services Operational
Career Learning Network Operational
CMS ? Operational
Google Search Appliance Operational
LAMP Hosting Service Operational
UofT Home Page Operational
UTSC Home Page Operational
UTM Home Page Operational
Other Operational
Research & Library Systems Operational
Library Operational
REDCap Operational
MS Forms Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 14, 2019

No incidents reported today.

Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019
Completed - The scheduled maintenance has been completed.
Oct 11, 08:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 08:00 EDT
Scheduled - There will be scheduled network maintenance at the OISE building on Friday, October 11, 2019 between 8:00 am and 8:30 am.
During this maintenance window, users will experience service interruptions at the following locations:

45 Walmer Rd.
OISE Building
Oct 8, 12:17 EDT
Oct 10, 2019

No incidents reported.

Oct 9, 2019
Completed - The scheduled maintenance has been completed.
Oct 9, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 18:00 EDT
Scheduled - Please note that AMS (including ESS, ERDD, MROL), Capital Project & Invoice Workflow Solution (IWS) will be unavailable from 6:00PM Tuesday October 8, 2019 to 7:00AM Wednesday October 9, 2019, due to Bi-Weekly Pay Period 21.
Oct 3, 15:14 EDT
Oct 7, 2019
Resolved - The issue affecting all Blackboard.com domains has been resolved by the vendor. The Blackboard Collaborate Webinar service is back in operation.
Oct 7, 18:43 EDT
Investigating - All Blackboard.com sites are currently unavailable, including the Collaborate Webinar Service used here at UofT. We have been in touch with the company, and will update our community when we learn more.
Oct 7, 17:57 EDT
Oct 6, 2019

No incidents reported.

Oct 5, 2019
Completed - The scheduled maintenance has been completed.
Oct 5, 22:18 EDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 5, 09:41 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 06:00 EDT
Scheduled - UofT Facilities & Services has scheduled electrical maintenance requiring a complete shutdown of the building’s high-voltage electrical supply for up to 18 hours. Backup power will be supplied to the ITS Administrative Data Centre (DCB) by its permanently-installed diesel generator, equipped with its own on-site fuel supply which can be replenished should the need arise.

The ITS Administrative Data Centre was designed, built and has been maintained specifically to operate normally and indefinitely under these conditions, without impact to IT services.

While it is extremely unlikely, a failure of either the data centre’s generator or its primary cooling plant during the maintenance period could, in the worst case, force a complete shutdown of the facility. During the maintenance window, there will be no base-building power or cooling supply available and the building will be locked-down. For life-safety reasons, building access will be restricted to staff directly involved in the maintenance program.

EIS data centre operations staff will closely monitor the facility during the electrical maintenance.
Sep 4, 14:32 EDT
Completed - The scheduled maintenance has been completed.
Oct 5, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 08:01 EDT
Scheduled - Please note that AMS (including ESS, MSS, ERDD), My Research , My Research On Line, Capital Project & Invoice Workflow Solution (IWS) will be unavailable from 8:00 AM to 10:00 AM on Saturday, October 5, 2019 for system maintenance.
Oct 3, 15:09 EDT
Oct 4, 2019
Completed - The scheduled maintenance has been completed.
Oct 4, 07:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 07:00 EDT
Scheduled - There will be scheduled maintenance on the Administrative VPN on Friday, October 4, 2019 from 7:00am to 7:30am. No interruption in service is anticipated during the maintenance period.
Oct 3, 16:16 EDT
Oct 3, 2019

No incidents reported.

Oct 2, 2019

No incidents reported.

Oct 1, 2019
Completed - The scheduled maintenance has been completed.
Oct 1, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 17:00 EDT
Scheduled - Please note that AMS (including ESS, ERDD, MROL), Capital Project & Invoice Workflow Solution (IWS) will be unavailable from 5:00PM Monday September 30, 2019 to 7:00AM Tuesday October 1, 2019, to facilitate the processing of FIS Month end.
Sep 20, 15:14 EDT