In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 06:30 EDT
Scheduled - IT Services will be performing an upgrade to network capabilities (load balancing) on the 24th April 2018 between 6:30 and 07:00 am. End users who try to access a wide range of services (including email, Portal, Quercus, etc.) may experience an error, during this maintenance window. If you do, please wait five minutes and try again.
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 18:00 EDT
Scheduled - AMS (including ESS, ERDD, MROL), Capital Project & Invoice Workflow Solution (IWS), will be unavailable from 6:00PM Monday April 23, 2018 to 7:00AM Tuesday April 24, 2018, due to Bi-Weekly Pay Period 09 & Monthly Pay Period 4.

About This Site

The ITS System Status Page provides an overview of current service status messages and scheduled maintenance for major University of Toronto systems and services. You may contact the Joint Operations Group (JOG) using the e-mail link above or by calling 416-978-4621. The JOG is staffed Monday to Friday, 7am-5pm.

Academic ToolBox Operational
Portal (BlackBoard)   ? Operational
Quercus   Operational
Remark Office   Operational
Turnitin   Operational
AMS ? Under Maintenance
FIS   ? Under Maintenance
HRIS   ? Under Maintenance
Payroll Services   Under Maintenance
RPT   Under Maintenance
Administrative Web Services Under Maintenance
Applicant Tracking System (Taleo)   Operational
Atlassian   Operational
BBSAP   Operational
Capital Project   Under Maintenance
Confluence   Operational
Degree Explorer Admin   Operational
Employees@UofT   Operational
ESS   ? Under Maintenance
Expense Reimbursement   Operational
Invoice Workflow Solution (IWS)   Under Maintenance
JIRA   ? Operational
MR   ? Operational
MROL   ? Under Maintenance
Performance Assessment (Halogen)   Operational
TimeLink   Operational
uSOURCE   Operational
uTIME (Kronos)   Operational
UTORGrouper   Operational
ERDD   Under Maintenance
Client Support Services Operational
AlertUs Crisis Communication   Operational
DHCP   ? Operational
High Availability Storage   ? Operational
iFile   ? Operational
Microsoft Campus Agreement   Operational
Mirror Service   Operational
SCCM   ? Operational
SharePoint   ? Operational
Simple Storage   ? Operational
TeamMate Audit Documentation   Operational
UTORcsi AD   Operational
UTORcsiVPN   Operational
WebHelpDesk   ? Operational
Enterprise Networks Operational
Campus Backbone Network   ? Operational
Departmental Networks   Operational
DNS   ? Operational
UTM WAN Link   Operational
UTSC WAN Link   Operational
Campus Wireless Network   Operational
Email Systems Under Maintenance
Listserv   ? Under Maintenance
Office 365   Under Maintenance
UTMail+   Under Maintenance
UTORexchange   Operational
UTORmail   Under Maintenance
ITS Private Cloud Infrastructure ? Operational
UTORbackup   ? Operational
Virtual Server Service   ? Operational
Identity Management Systems Operational
Active Directory   Operational
eToken   Operational
Kerberos   Operational
LDAP   Operational
PubCookie   Operational
Shibboleth   Operational
UTORauth-NET   Operational
UTORID   Operational
WebLogin   Operational
Information Security Operational
Firewall Services   Operational
Student Web Services Operational
ACORN   Operational
Career Learning Network   Operational
Co-Curricular Record   Operational
Course Evaluations   Operational
Course Finder   Operational
Course Information System   Operational
Credit Card Payment   Operational
Degree Confirmation   Operational
Degree Explorer   Operational
Elections   Operational
eMarks   ? Operational
Exam Invigilation   Operational
Financial Planner   Operational
join.utoronto.ca   Operational
MyRes   Operational
Ontario Universities' Application Centre (OUAC)   Operational
Other   Operational
ROSI   Operational
Timetable Builder   Operational
Transfer Explorer   Operational
VBR - Varsity Blues Registration   ? Operational
Telecommunications Operational
BroadConnect VoIP   ? Operational
Bell Centrex   Operational
Call Express Voicemail System   Operational
Telecom Service Order Entry   Operational
Online Directory   Operational
Video-Mediated Communications Operational
Bb Collaborate   Operational
Cisco Movi/Jabber   Operational
TechSmith Relay   Operational
VPN Services Operational
Admin Systems VPN   Operational
UTORvpn   Operational
Web Services Operational
Career Learning Network   Operational
CMS   ? Operational
Google Search Appliance   Operational
LAMP Hosting Service   Operational
UofT Home Page   Operational
UTSC Home Page   Operational
UTM Home Page   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Please be advised that Confluence and JIRA will be taken offline on Tuesday, April 24, 2018 from 4:00 pm to 8:00 pm for system upgrades.
Posted on Apr 23, 15:59 EDT
AMS (including ESS, ERDD, MROL), Capital Project & Invoice Workflow Solution (IWS), will be unavailable from 5:00PM Tuesday April 24, 2018 to 7:00AM Wednesday April 25, 2018, due to Monthly Pay Period 4.
Posted on Mar 29, 12:45 EDT
AMS (including ESS, ERDD, MROL), Capital Project & Invoice Workflow Solution (IWS), will be unavailable from 7:00PM Wednesday April 25, 2018 to 12:00PM Friday April 27, 2018, to facilitate the processing of FIS Yearend.
Posted on Mar 29, 12:47 EDT
Please be advised that there will be a scheduled network maintenance on Friday April 27, 2018 between 8:00 a.m. and 12:00 p.m.
During this maintenance window 255 McCaul 4th floor network (Facilities and Services) will be intermittently interrupted.
Posted on Apr 9, 13:16 EDT
Scheduled Network Maintenance May 2, 08:00-12:00 EDT
Please be advised that there will be a scheduled network maintenance on Wednesday May 2, 2018 between 8:00 a.m. and 12:00 p.m.
During this maintenance window network services will be interrupted at Administrative Computing Environment - McMurrich 4th floor and basement
Posted on Apr 13, 11:20 EDT
Scheduled Network Maintenance May 7, 08:00-12:00 EDT
Please be advised that there will be a scheduled network maintenance on Monday May 7, 2018 between 8:00 a.m. and 12:00 p.m. During this maintenance window network services will be interrupted at the Exam Centre – 255 McCaul 3rd Floor.
Posted on Apr 13, 11:43 EDT
Past Incidents
Apr 23, 2018
Resolved - The network connectivity has been restored.
We apologize for the inconvenience.
Apr 23, 15:32 EDT
Investigating - Please note that ITS has received reports of network service interruption affecting Jackman Humanities and Enrolment Services buildings.
We are aware of the problem and have technical staff looking into it. We apologize for the inconvenience.
Apr 23, 14:46 EDT
Apr 22, 2018
Completed - The scheduled maintenance has been completed.
Apr 22, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 04:00 EDT
Scheduled - There will be scheduled maintenance to the Portal this Sunday, April 22nd between 4:00 a.m. and 8:00 a.m.

The maintenance is not expected to interrupt service and this notice is posted as a precaution only. We apologize for the short notice.
Apr 21, 10:02 EDT
Apr 21, 2018
Completed - The scheduled maintenance has been completed.
Apr 21, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 08:01 EDT
Scheduled - Please be advised that there will be a scheduled maintenance on VMware vCenter Server due to a software upgrade from 8:00 am to 8:00pm on Saturday, April 21, 2018.
Virtual Machines will NOT be affected by this maintenance, which can still be accessible using the remote access methods such as RDP, ssh, etc.

Following services will be unavailable during the maintenance period:

Logging into the vCenter Server using vSphere standalone Client and vSphere Web Client
Web requests via “cloud-portal.eis.utoronto.ca "
RESTful API access via "vss-api.eis.utoronto.ca"
VSS CLI

Any events scheduled to take place while the vCenter server is offline will not be processed (eg. neither VM snapshots will be started, nor running snapshots will be stopped).

We apologize for any inconvenience.

For any questions or concerns regarding this maintenance, please contact vss@eis.utoronto.ca.
Apr 9, 16:57 EDT
Completed - The scheduled maintenance has been completed.
Apr 21, 07:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 19:00 EDT
Scheduled - AMS (including ESS, ERDD, MROL), Capital Project & Invoice Workflow Solution (IWS), will be unavailable from 7:00PM Friday April 20, 2018 to 7:00AM Saturday April 21, 2018, due to Copy Plan to Budget.
Mar 29, 12:40 EDT
Apr 19, 2018
Completed - The scheduled maintenance has been completed.
Apr 19, 22:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 17:56 EDT
Scheduled - Please be advised that MR (My Research) will be unavailable from 5:45PM to 10:00PM Thursday April 19, 2018, due to System Maintenance
Apr 18, 15:08 EDT
Completed - The scheduled maintenance has been completed.
Apr 19, 22:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 17:56 EDT
Scheduled - Please be advised that ESS (Employee Self-Service) will be unavailable from 5:45PM to 10:00PM Thursday April 19, 2018, due to System Maintenance.
Apr 18, 15:06 EDT
Completed - The scheduled maintenance has been completed.
Apr 19, 11:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 10:30 EDT
Scheduled - Please be advised that there will be a scheduled maintenance on Employees At U of T application between 10:30 a.m. and 11:00 a.m. Thursday, April 19, 2018.

Following URL will become unavailable during the maintenance period:
https://employeesatuoft.utoronto.ca/
Apr 16, 14:54 EDT
Apr 18, 2018
Resolved - UTmail+ Log In issue for off-campus users has been resolved.
We apologize for the inconvenience and thank you for your patience.
Apr 18, 11:58 EDT
Investigating - Please be aware that due to a DNS issue UTmail+ is currently unreachable for off-campus users. It's possible that some on-campus users may also be affected depending on how their DNS use is configured. The issue is currently under investigation.
Apr 18, 11:05 EDT
Apr 17, 2018
Completed - The scheduled maintenance has been completed.
Apr 17, 08:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 07:30 EDT
Scheduled - Please be advised that there will be a scheduled network maintenance at Jackman Humanities building between 07:30 AM and 08:30 AM on Tuesday April 17, 2018.
During this maintenance period network services will be interrupted for 30 minutes at Jackman Humanities and Enrolment Services buildings
Apr 16, 16:13 EDT
Apr 16, 2018
Users may have experienced issues with slow document loading times on Friday April 13, 2018 between 4:40PM-5:20PM. This was the result of a service degradation affecting the performance of Turnitin. The issue has been resolved.
Apr 16, 11:33 EDT
Completed - The scheduled maintenance has been completed.
Apr 16, 08:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 08:00 EDT
Scheduled - Please be advised that there will be a scheduled network maintenance at Simcoe Hall between 8:00 a.m. and 8:30 a.m. on Monday April 16, 2018.
During this maintenance period Simcoe Hall data and VIOP network services will be affected.
Apr 12, 15:36 EDT
Resolved - UTM home page ervice has been restored.
Apr 16, 07:03 EDT
Identified - Due to a power outage at UTM, the UTM home page is currently unreachable.
Apr 15, 22:25 EDT
Apr 14, 2018

No incidents reported.

Apr 13, 2018
Completed - The scheduled maintenance has been completed.
Apr 13, 22:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 18:00 EDT
Scheduled - Please be advised that the following online systems will be unavailable on Friday April 13, 2018 between 6:00 p.m. and 10:00 p.m for system maintenance:

Acorn
Course Information Services
Credit Card Payment
Degree Explorer Student (liberty)
Degree Explorer Admin (glassfish)
Degree Explorer Web Services (glassfish)
Emarks
Exam Invigilation
Financial Planner
MyRes (student and admin)
OUAC Parser
ROSI Express Web Services (RXPREST)
ROSI Express
ROSI Web Services (ROSI-WS)
Safety Abroad
Student Records Web Services
ROSI Alumni Transcripts (RAT, formerly SWS)
Timetable Builder
Varsity Blues Registration system (VBRS)
Apr 12, 12:47 EDT
Users may have experienced a brief network interruption today April 13, 2018 between 7:37 a.m. and 7:45 a.m. The support staff are working with the vendor to determine the cause of the problem.
Apr 13, 10:42 EDT
Apr 12, 2018
Completed - The scheduled maintenance has been completed.
Apr 12, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 09:30 EDT
Scheduled - Please be advised that there will be a scheduled maintenance on eMarks from 9:30 am to 10:00 am Today, April 12, 2018.

Following URL will become unavailable during the maintenance period:
https://emarks.utoronto.ca
Apr 12, 09:13 EDT
Apr 11, 2018
Users may have experienced an issue accessing or using Turnitin between 7:15PM to 7:30PM on Tuesday April 10, 2018 caused by a system outage. The issue has been resolved and service is normal.
Apr 11, 10:04 EDT
Completed - The scheduled maintenance has been completed.
Apr 11, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 18:00 EDT
Scheduled - AMS (including ESS, ERDD, MROL), Capital Project & Invoice Workflow Solution (IWS), will be unavailable from 6:00PM Tuesday April 10, 2018 to 7:00AM Wednesday April 11, 2018, due to Bi-Weekly Pay Period 08.
Mar 29, 12:37 EDT
Apr 10, 2018
Completed - The scheduled maintenance has been completed.
Apr 10, 15:31 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 15:00 EDT
Scheduled - ROSI Express (RXP) will be unavailable at 3:00 PM TODAY April 10, 2018 for approximately half an hour to install an upgrade.
Apr 10, 14:39 EDT
Turnitin experienced a service degradation between 2:45PM to 5:30PM on 9th April 2018. The issue has been resolved.
Apr 10, 07:37 EDT