All Systems Operational

About This Site

The ITS System Status Page provides an overview of current service status messages and scheduled maintenance for major University of Toronto systems and services. You may contact the Joint Operations Group (JOG) using the e-mail link above or by calling 416-978-4621. The JOG is staffed Monday to Friday, 7am-5pm.

Please scroll down to see details of upcoming scheduled maintenance as well as historical information on previous incidents.

If you don't see your issue posted here, please let us know!

Academic ToolBox Operational
Quercus ? Operational
Remark Office Operational
Turnitin Operational
Fogbugz Help Desk Operational
AMS ? Operational
FIS ? Operational
HRIS ? Operational
Payroll Services Operational
RPT Operational
Administrative Web Services Operational
Applicant Tracking System (Taleo) Operational
Atlassian Operational
BBSAP Operational
Capital Project Operational
Confluence Operational
Degree Explorer Admin Operational
Employees@UofT Operational
ESS ? Operational
Expense Reimbursement Operational
Invoice Workflow Solution (IWS) Operational
JIRA ? Operational
MR ? Operational
MROL ? Operational
MSS ? Operational
Other Operational
Performance Assessment (Halogen) Operational
uSOURCE Operational
uTIME (Kronos) Operational
UTORGrouper Operational
ERDD Operational
Client Support Services Operational
AlertUs Crisis Communication Operational
Curriculum Assistant Operational
DHCP ? Operational
High Availability Storage ? Operational
iFile ? Operational
Microsoft Campus Agreement Operational
Mirror Service Operational
SCCM ? Operational
SharePoint ? Operational
Simple Storage ? Operational
TeamMate Audit Documentation Operational
UTORcsi AD Operational
UTORcsiVPN Operational
WebHelpDesk ? Operational
Other Operational
Data Centres Operational
DCA Operational
DCB Operational
HSB Operational
Enterprise Networks Operational
Campus Backbone Network ? Operational
Departmental Networks Operational
DNS ? Operational
UTM WAN Link Operational
UTSC WAN Link Operational
Campus Wireless Network Operational
Email Systems Operational
Listserv ? Operational
Office 365 Operational
UTMail+ Operational
UTORexchange Operational
UTORmail Operational
Other Operational
ITS Private Cloud Infrastructure ? Operational
UTORbackup ? Operational
Virtual Server Service ? Operational
Identity Management Systems Operational
Active Directory Operational
eToken Operational
Kerberos Operational
LDAP Operational
PubCookie Operational
Shibboleth Operational
UTORauth-NET Operational
UTORID Operational
WebLogin Operational
Other Operational
Self-Service Password Reset (SSPR) Operational
Information Security Operational
Firewall Services Operational
Other Operational
Student Web Services Operational
ACORN Operational
calendar.utoronto.ca Operational
Career Learning Network Operational
Co-Curricular Record Operational
Course Evaluations Operational
Course Finder Operational
Course Information System Operational
Credit Card Payment Operational
Degree Confirmation Operational
Degree Explorer Operational
Elections Operational
eMarks ? Operational
Exam Invigilation Operational
Financial Planner Operational
join.utoronto.ca Operational
MyRes Operational
Ontario Universities' Application Centre (OUAC) Operational
Other Operational
ROSI Operational
Timetable Builder Operational
Transfer Explorer Operational
VBR - Varsity Blues Registration ? Operational
Telecommunications Operational
BroadConnect VoIP ? Operational
Bell Centrex Operational
Call Express Voicemail System Operational
Telecom Service Order Entry Operational
Online Directory Operational
Video-Mediated Communications Operational
Bb Collaborate Operational
TechSmith Snagit ? Operational
Other Operational
VPN Services Operational
Admin Systems VPN Operational
UTORvpn Operational
Web Services Operational
Career Learning Network Operational
CMS ? Operational
Google Search Appliance Operational
LAMP Hosting Service Operational
UofT Home Page Operational
UTSC Home Page Operational
UTM Home Page Operational
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Please note that AMS (including ESS, ERDD, MROL), Capital Project & Invoice Workflow Solution (IWS) will be unavailable from 6:00PM Tuesday June 18, 2019 to 7:00AM Wednesday June 19, 2019, due to Bi-Weekly Pay Period 13.
Posted on Jun 14, 15:01 EDT
Please note that AMS (including ESS, ERDD, MROL), Capital Project & Invoice Workflow Solution (IWS) will be unavailable from 6:00PM Friday June 21, 2019 to 7:00AM Saturday June 22, 2019, due to Monthly Pay period 06.
Posted on Jun 14, 15:03 EDT
Turnitin Scheduled Maintenance Jul 13, 11:00-19:00 EDT
Turnitin will be unavailable during a scheduled maintenance period on Saturday, July 13, 2019 from 11:00AM to 7:00PM.
Instructors are encouraged to modify assignment due dates either before or at least several hours after the scheduled maintenance window. Students are encouraged to submit assignments in advance of assigned due dates.
Posted on Jun 13, 13:46 EDT
Past Incidents
Jun 17, 2019

No incidents reported today.

Jun 16, 2019

No incidents reported.

Jun 15, 2019

No incidents reported.

Jun 14, 2019
Resolved - The issue has been resolved.
We apologize for the inconvenience and thank you for your patience.
Jun 14, 11:14 EDT
Investigating - Sites hosted on the LAMP6 server are currently unavailable. Technical staff are investigating the issue and updates will be posted as they become available.
Jun 14, 09:52 EDT
Jun 13, 2019

No incidents reported.

Jun 12, 2019
Resolved - There was a service disruption between 11:04pm to 12:36am last night. Users may have had trouble accessing the Feedback Studio. The issue has been resolved.
Jun 12, 10:00 EDT
Completed - The scheduled maintenance has been completed.
Jun 12, 08:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 07:30 EDT
Scheduled - Please note that there will be a scheduled maintenance on the IPS sensors on Wednesday, June 12, 2019, from 7:30 am to 8:30 am. No interruption in service is expected during the maintenance period.
Jun 5, 14:11 EDT
Jun 11, 2019
Completed - The scheduled maintenance has been completed.
Jun 11, 14:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 13:01 EDT
Scheduled - There will be scheduled maintenance on the LAMP service June 11th, 2019 between 1:00 p.m. and 2:00 p.m. 
The maintenance is not expected to impact service.
Jun 10, 12:37 EDT
Completed - The scheduled maintenance has been completed.
Jun 11, 08:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 07:30 EDT
Scheduled - There will be scheduled maintenance on the Sid Smith router on June 11th, 2019, between 7:30am and 8:15 am.
The following networks/connectivity will be affected during the maintenance window:
- 21 Sussex
- 40 Sussex
- Department of Linguistics
- Faculty of Kinesiology & Physical Education
- FAS IIT (Ramsey Wright)
- FAS IIT – Sidney Smith
- GSR wireless
- New College Wireless
- Ramsey Wright Wireless
- Ramsey Wright CQUEST ethernet
Jun 10, 12:25 EDT
Jun 10, 2019
Completed - The scheduled maintenance has been completed.
Jun 10, 15:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 15:00 EDT
Scheduled - There will be scheduled maintenance on the IdPz service today, June 10th, 2019 between 3:00pm and 3:30 pm.
No service impact is expected due to server redundancy.
Jun 10, 12:13 EDT
Jun 9, 2019

No incidents reported.

Jun 8, 2019

No incidents reported.

Jun 7, 2019
Completed - The scheduled maintenance has been completed.
Jun 7, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 00:00 EDT
Scheduled - BroadConnect Canada is performing scheduled maintenance on Friday June 7, 2019 between 12:00am and 3:00am.
A brief interruption in service may be expected during the maintenance period.
Jun 4, 13:03 EDT
Jun 6, 2019
Completed - The scheduled maintenance has been completed.
Jun 6, 08:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 07:30 EDT
Scheduled - Please note that there will be scheduled maintenance on the SID router between 7:30 am and 8:00 am on Thursday, June 6, 2019.
The following networks/connectivity will be affected during the maintenance window:

Arts and Science
Athletics - Wireless Network
Brown Book Company (BBC) Limited
Department of Political Science
Department of Political Science - VoIP Network
Department of Political Science - Wireless Network
Department of Psychology – CBTC
Faculty of Arts & Science Dean's Office
Faculty of Arts & Science Dean's Office - VoIP Network
New College
New College Building Services
New College Student Computer Lab
New College – VoIP Network
Sidney Smith - Wireless Network
Jun 5, 12:13 EDT
Completed - The scheduled maintenance has been completed.
Jun 6, 08:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 07:01 EDT
Scheduled - There will be scheduled wireless network maintenance on Thursday June 6, 2019 from 7:00am to 8:00am.
During this maintenance window, users will experience service interruptions at the following locations:

Annesley Hall
Burwash Residence
Factor-Inwentash Faculty of Social Work
Faculty of Law
Lillian Massey Building
Margaret Addison Hall
Munk School of Global Affairs & Public Policy
Ontario Institute for Studies in Education
Rehabilitation Sciences Building – 500 University
Rowell Jackman Hall
Jun 5, 10:16 EDT
Completed - The scheduled maintenance has been completed.
Jun 6, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 00:00 EDT
Scheduled - BroadConnect Canada is performing scheduled maintenance on Thursday June 6, 2019 between 12:00am and 3:00am.
A brief interruption in service may be expected during the maintenance period.
Jun 4, 13:01 EDT
Jun 5, 2019
Completed - The scheduled maintenance has been completed.
Jun 5, 08:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 08:15 EDT
Scheduled - Please be advised that there will be a scheduled maintenance on the IPS sensors on Wednesday, June 5, 2019, from 8:15 am to 8:45 am. No interruption in service is expected during the maintenance period.
May 29, 16:28 EDT
Completed - The scheduled maintenance has been completed.
Jun 5, 08:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 07:30 EDT
Scheduled - Please note that there will be scheduled maintenance on the SID router between 7:30 am and 8:00 am on Wednesday, June 5, 2019.
The following networks/connectivity will be affected during the maintenance window:

Anthropology Department
Anthropology Department - VoIP network
Fine Arts Department
Fine Arts Department - VoIP network
Geography Department
Graduate Student Residence
Graduate Student Residence - Admin network
Graduate Studies - VoIP Network
History Department
History Department - VoIP network
Linguistics Department
Linguistics Department - VoIP network
Psychology Department
Psychology Department - VoIP Network
Psychology Department - Wireless Network
Ramsay Wright Classrooms
Sidney Smith Classrooms
Statistics
UofT Press
Jun 4, 09:10 EDT
Completed - The scheduled maintenance has been completed.
Jun 5, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 18:01 EDT
Scheduled - Please note that AMS (including ESS, ERDD, MROL), Capital Project & Invoice Workflow Solution (IWS) will be unavailable from 6:00PM Tuesday June 04, 2019 to 7:00AM Wednesday June 05, 2019, due to Bi-Weekly Pay Period 12.
Jun 4, 15:10 EDT
Jun 4, 2019
Completed - The scheduled maintenance has been completed.
Jun 4, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 07:30 EDT
Scheduled - Please note that there will be scheduled maintenance on the SID router between 7:30 am and 8:00 am on Tuesday, June 4, 2019.
The following networks/connectivity will be affected during the maintenance window:

Anthropology Department
Anthropology Department - VoIP network
Fine Arts Department
Fine Arts Department - VoIP network
Geography Department
Graduate Student Residence
Graduate Student Residence - Admin network
Graduate Studies - VoIP Network
History Department
History Department - VoIP network
Linguistics Department
Linguistics Department - VoIP network
Psychology Department
Psychology Department - VoIP Network
Psychology Department - Wireless Network
Ramsay Wright Classrooms
Sidney Smith Classrooms
Statistics
UofT Press
May 31, 11:01 EDT
Jun 3, 2019

No incidents reported.