All Systems Operational

About This Site

The ITS System Status Page provides an overview of current service status messages and scheduled maintenance for major University of Toronto systems and services. You may contact the Joint Operations Group (JOG) using the e-mail link above or by calling 416-978-4621. The JOG is staffed Monday to Friday, 7am-3:15pm.

Please scroll down to see details of upcoming scheduled maintenance as well as historical information on previous incidents.

We recommend that you sign up to receive push notifications of service outages. Click on the "Subscribe to Updates" button at the top of this page and select the method(s) by which you want to receive system status updates. For e-mail notifications, we recommend using a non-UofT email address so that you will still receive notifications in the event there is an outage that prevents access to university email services.

If you don't see your issue posted here, please let us know!

Academic ToolBox Operational
Ouriginal Operational
Quercus ? Operational
Remark Office Operational
Other Operational
AMS ? Operational
AMS SAP GUI Operational
FIS ? Operational
HRIS ? Operational
Payroll Services Operational
RPT Operational
Other Operational
Administrative Web Services Operational
Academic Administrative Appointments (AAA) Operational
Applicant Tracking System (Taleo) Operational
Atlassian Operational
BBSAP Operational
Capital Project Operational
Confluence Operational
Degree Explorer Admin Operational
Employees@UofT Operational
ESS ? Operational
EvoSuite Apps ? Operational
Expense Reimbursement (ERDD) Operational
Invoice Workflow Solution (IWS) Operational
JIRA ? Operational
My Research (MR) ? Operational
MROL ? Operational
MSS ? Operational
Performance Assessment (Halogen) Operational
ROSI Express Operational
SuccessFactors: Learning Management System Operational
Tableau Server Operational
uSOURCE Operational
uTIME (Kronos) Operational
Other Operational
Campus Operational
UTM Operational
UTSC Operational
UTSG Operational
Client Support Services Operational
AlertUs Crisis Communication Operational
Curriculum Assistant Operational
DHCP ? Operational
High Availability Storage ? Operational
iFile ? Operational
Microsoft Campus Agreement Operational
MS Teams Operational
Mirror Service Operational
SCCM ? Operational
ServiceNow ? Operational
SharePoint ? Operational
Simple Storage ? Operational
TeamMate Audit Documentation Operational
UTORcsi AD Operational
UTORcsiVPN Operational
UTSend ? Operational
WebHelpDesk ? Operational
Other Operational
Data Centres Operational
DCA ? Operational
DCB ? Operational
HSB ? Operational
Other Operational
Electrical Shutdowns Operational
Electrical Scheduled Maintenance Operational
Other Operational
Enterprise Networks Operational
Campus Backbone Network ? Operational
Campus Wireless Network Operational
Departmental Networks Operational
DNS ? Operational
UTM WAN Link Operational
UTSC WAN Link Operational
Other Operational
Email Systems Operational
Listserv ? Operational
Office 365 Operational
UTMail+ Operational
Other Operational
ITS Private Cloud Infrastructure ? Operational
UTORbackup/UTORrecover ? Operational
Virtual Server Service ? Operational
Identity Management Systems Operational
Active Directory Operational
eToken Operational
Kerberos Operational
LDAP Operational
Password Change / Reset / Secret Activation Key (SAK) Operational
PubCookie Operational
Self-Service Password Reset Operational
Shibboleth ? Operational
UTORable Operational
UTORauth-NET Operational
UTORGrouper Operational
UTORID Operational
UTORMFA Operational
WebLogin Operational
Other Operational
Information Security Operational
Authentication Services Operational
Azure Cloud Services Operational
Azure EDGE Firewalls Operational
Firewall Services Operational
Network Policy Management Operational
Other Operational
Research & Library Systems Operational
JupyterHub ? Operational
Library Operational
MS Forms ? Operational
R/RStudio ? Operational
REDCap ? Operational
Other Operational
Student Web Services Operational
ACORN Operational
Accommodated Testing Services (Student & Admin) Operational
calendar.utoronto.ca Operational
Career Learning Network Operational
Co-Curricular Record Operational
Course Evaluations Operational
Course Information System Operational
Credit Card Payment Operational
Degree Confirmation Operational
Degree Explorer Operational
Elections Operational
eMarks ? Operational
Exam Invigilation Operational
Financial Planner Operational
join.utoronto.ca Operational
Online Administrative Student Info System (OASIS) Operational
Ontario Universities' Application Centre (OUAC) Operational
ROSI Operational
Safety Abroad Student Registry Operational
Timetable Builder Operational
Transfer Explorer Operational
UCheck Operational
VBR - Varsity Blues Registration ? Operational
Other Operational
Telecommunications Operational
Bell Centrex Operational
Bell Mobility Operational
Broadsoft Web Portal Operational
Emergency Call Display Dashboard Operational
GoCo/BroadConnect VoIP – WebEx Operational
GoCo/BroadConnect VoIP – Polycom Devices ? Operational
GoCo/BroadConnect VoIP – Voicemail Operational
GoCo/BroadConnect VoIP – Call Centre (Broadsoft) Operational
GoCo/BroadConnect VoIP – Call Centre (Unity) Operational
GoCo/BroadConnect VoIP – OSS/BSS Management Portal Operational
Microsoft Teams Phone Operational
Rogers Business Billing & Reporting Portal ? Operational
Rogers Direct e-Ordering Portal ? Operational
Rogers Mobile Operational
U of T Online Directory Operational
Other Operational
Video-Mediated Communications Operational
MS Stream Operational
MyMedia Operational
OCCS Operational
TechSmith Snagit ? Operational
Zoom Operational
Other Operational
VPN Services Operational
Admin Systems VPN Operational
UTORvpn - OpenVPN Operational
UTORvpn - AnyConnect Operational
RDP Operational
Other Operational
Web Services Operational
Career Learning Network Operational
CMS ? Operational
Enterprise Search Operational
LAMP Hosting Service Operational
UofT Home Page Operational
UTSC Home Page Operational
UTM Home Page Operational
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Turnitin, the University of Toronto's Plagiarism Detection Tool, will take a 4-hour maintenance on Saturday, January 18 11:00am to 3:00pm.

During this maintenance window, student submissions to Turnitin-enabled assignments will not be available. All submissions will need to be completed either before or after the maintenance window.

Posted on Jan 15, 2025 - 16:43 EST
Past Incidents
Jan 16, 2025
Completed - The scheduled maintenance has been completed.
Jan 16, 18:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 14:00 EST
Scheduled - Please note that there will be scheduled maintenance on the ITS Private Cloud Storage Infrastructure on 16th January 2025, between 2:00pm - 6:00pm.

No service interruption is expected during this maintenance period.

Jan 14, 09:37 EST
Jan 15, 2025
Completed - The scheduled maintenance has been completed.
Jan 15, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 07:30 EST
Scheduled - Please be advised that maintenance is scheduled for BlueCat DDI Systems on Wednesday, January 15th, between 7:30am – 08:00am.

Bluecat Address Manager (Proteus) will be intermittently unavailable during the maintenance window. However, no service interruption is expected on DNS and DHCP.

Jan 7, 07:19 EST
Jan 14, 2025
Completed - The scheduled maintenance has been completed.
Jan 14, 18:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 14:00 EST
Scheduled - Please note that there will be scheduled maintenance on the ITS Private Cloud Storage Infrastructure on Tuesday, 14 January 2025, 2pm – 6pm.

No service interruption is expected during this maintenance period.

Jan 14, 07:01 EST
Jan 13, 2025

No incidents reported.

Jan 12, 2025
Completed - The scheduled maintenance has been completed.
Jan 12, 10:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 09:00 EST
Scheduled - Please note that there will be scheduled maintenance on the ITS Private Cloud vCenter Server on Sunday January 12 from 9:00am to 10:00am.

During the maintenance period vCenter server, management portal and automated snapshot scheduled tasks will be unavailable. The virtual machines will continue to operate normally.

Jan 7, 14:43 EST
Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025
Resolved - This incident has been resolved.
Jan 9, 15:49 EST
Monitoring - The ITS Private Cloud sustained a partial storage infrastructure service interruption between 8:43 AM and 8:51 AM on Thursday, January 9, 2025. As a result, Virtual Machines (VMs) that were served by the affected storage were unable to read or write data to virtual disks during this period.
The interruption has been resolved, and service to all VMs has been restored. However, while some operating systems can handle temporary storage unavailability, not all can. Therefore, we ask that all system administrators review the operational status of their respective VMs.

If you encounter any issues please check the KB article Virtual Machines (VMs) behaving abnormally after Storage Incident (https://eis-vss.atlassian.net/l/cp/uB5oRRyC), or ask our AI powered assistant at https://utor.cloud/y or contact the JOG for further review.

Jan 9, 09:39 EST
Jan 8, 2025
Completed - The scheduled maintenance has been completed.
Jan 8, 14:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 09:30 EST
Scheduled - Please note that there will be scheduled OS upgrade on one of the WebLogin servers on Jan 8th 2025 from 9:30 am to 2:30 pm.
The WebLogin service will be running as normal, and users are not expected to be affected.

Jan 6, 14:36 EST
Jan 7, 2025
Completed - The scheduled maintenance has been completed.
Jan 7, 04:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 23:00 EST
Scheduled - Please note that there will be scheduled network maintenance at UTM between 11:00pm Monday, January 6, 2025 and 4:00am Tuesday, January 7, 2025.
All internet connectivity to and from UTM may be intermittently unavailable for the duration of this maintenance.

The following URLs may also be affected:
- https://www.utm.utoronto.ca
- https://mmpa.utoronto.ca
- https://mfacc.utoronto.ca

Jan 6, 14:31 EST
Jan 6, 2025
Completed - The scheduled maintenance has been completed.
Jan 6, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 23, 12:01 EST
Scheduled - Please note that the following systems will be unavailable from 12:00pm December 23, 2024 to 7:00am January 6th, 2025 due to FI December month-end and holiday shutdown.

- AMS
- Capital Projects Portal
- Expense Reimbursement Direct Deposit (ERDD)
- Invoice Workflow
- uSOURCE (E-Procurement)

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*uSOURCE will re-open at 9:00 a.m. 6th Jan 2025

Dec 2, 09:52 EST
Completed - The scheduled maintenance has been completed.
Jan 6, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 23, 12:00 EST
Scheduled - Please note that the following SIS systems will be unavailable from 12:00pm, December 23, 2024 to 07:00am, January 06, 2025 due to holiday shutdown.

- Degree Confirmation Application

Dec 2, 10:01 EST
Completed - The scheduled maintenance has been completed.
Jan 6, 04:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 02:00 EST
Scheduled - There will be scheduled maintenance on the Course Evaluation service on January 6, 2025 at 2 am.
The service will be unavailable between 2 am and 4 am.

Dec 4, 10:17 EST
Jan 5, 2025

No incidents reported.

Jan 4, 2025

No incidents reported.

Jan 3, 2025

No incidents reported.

Jan 2, 2025

No incidents reported.