In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 17:00 EDT
Scheduled - Please note that the systems below will be unavailable from Friday, May 27, 2022 at 5 pm to Sunday, May 29, 2022 at 7 pm due to scheduled maintenance.

Unavailable Systems:
Academic Administrative Appointments (AAA)
AMS SAP GUI
Capital Project Portal
Employee Self-Service (ESS)/Manager Self-Service (MSS)
Employees@UofT
Expense Reimbursement Direct Deposit (ERDD)
Fiori Launchpad Reporting
Invoice Workflow
My Research (MR/Portal)
uSOURCE

About This Site

The ITS System Status Page provides an overview of current service status messages and scheduled maintenance for major University of Toronto systems and services. You may contact the Joint Operations Group (JOG) using the e-mail link above or by calling 416-978-4621. The JOG is staffed Monday to Friday, 7am-5pm.

Please scroll down to see details of upcoming scheduled maintenance as well as historical information on previous incidents.

We recommend that you sign up to receive push notifications of service outages. Click on the "Subscribe to Updates" button at the top of this page and select the method(s) by which you want to receive system status updates. For e-mail notifications, we recommend using a non-UofT email address so that you will still receive notifications in the event there is an outage that prevents access to university email services.

If you don't see your issue posted here, please let us know!

Academic ToolBox Operational
Ouriginal Operational
Quercus ? Operational
Remark Office Operational
Other Operational
AMS ? Under Maintenance
FIS ? Under Maintenance
HRIS ? Under Maintenance
Payroll Services Under Maintenance
RPT Under Maintenance
Other Under Maintenance
Administrative Web Services Under Maintenance
Applicant Tracking System (Taleo) Operational
Atlassian Operational
BBSAP Operational
Capital Project Under Maintenance
Confluence Operational
Degree Explorer Admin Operational
Employees@UofT Under Maintenance
ERDD Under Maintenance
ESS ? Under Maintenance
Expense Reimbursement Operational
Invoice Workflow Solution (IWS) Under Maintenance
JIRA ? Operational
MR ? Under Maintenance
MROL ? Operational
MSS ? Under Maintenance
Performance Assessment (Halogen) Operational
ROSI Express Operational
SuccessFactors: Learning Management System Operational
Tableau Server Operational
uSOURCE Under Maintenance
uTIME (Kronos) Operational
UTORGrouper Operational
Other Operational
Campus Operational
UTM Operational
UTSC Operational
UTSG Operational
Client Support Services Operational
AlertUs Crisis Communication Operational
Curriculum Assistant Operational
DHCP ? Operational
High Availability Storage ? Operational
iFile ? Operational
Microsoft Campus Agreement Operational
MS Teams Operational
Mirror Service Operational
SCCM ? Operational
ServiceNow ? Operational
SharePoint ? Operational
Simple Storage ? Operational
TeamMate Audit Documentation Operational
UTORcsi AD Operational
UTORcsiVPN Operational
UTSend ? Operational
WebHelpDesk ? Operational
Other Operational
Data Centres Operational
DCA Operational
DCB Operational
HSB Operational
Other Operational
Electrical Shutdowns Operational
Electrical Scheduled Maintenance Operational
Other Operational
Enterprise Networks Operational
Campus Backbone Network ? Operational
Campus Wireless Network Operational
Departmental Networks Operational
DNS ? Operational
UTM WAN Link Operational
UTSC WAN Link Operational
Other Operational
Email Systems Operational
Listserv ? Operational
Office 365 Operational
UTMail+ Operational
Other Operational
ITS Private Cloud Infrastructure ? Operational
UTORbackup/UTORrecover ? Operational
Virtual Server Service ? Operational
Identity Management Systems Operational
Active Directory Operational
eToken Operational
Kerberos Operational
LDAP Operational
Password Change / Reset / Secret Activation Key (SAK) Operational
PubCookie Operational
Shibboleth ? Operational
UTORable Operational
UTORauth-NET Operational
UTORID Operational
UTORMFA Operational
WebLogin Operational
Other Operational
Information Security Operational
Azure EDGE Firewalls Operational
Firewall Services Operational
Other Operational
Research & Library Systems Operational
Library Operational
MS Forms ? Operational
REDCap ? Operational
Other Operational
Student Web Services Operational
ACORN Operational
calendar.utoronto.ca Operational
Career Learning Network Operational
Co-Curricular Record Operational
Course Evaluations Operational
Course Finder Operational
Course Information System Operational
Credit Card Payment Operational
Degree Confirmation Operational
Degree Explorer Operational
Elections Operational
eMarks ? Operational
Exam Invigilation Operational
Financial Planner Operational
join.utoronto.ca Operational
Ontario Universities' Application Centre (OUAC) Operational
ROSI Operational
Timetable Builder Operational
Transfer Explorer Operational
UCheck Operational
VBR - Varsity Blues Registration ? Operational
Other Operational
Telecommunications Operational
Bell Centrex Operational
Broadsoft Web Portal Operational
Emergency Call Display Dashboard Operational
GoCo/BroadConnect VoIP – Polycom Devices ? Operational
GoCo/BroadConnect VoIP – Communicator 7 ? Operational
GoCo/BroadConnect VoIP – Voicemail Operational
GoCo/BroadConnect VoIP – Call Centre (Broadsoft) Operational
GoCo/BroadConnect VoIP – Call Centre (Unity) Operational
GoCo/BroadConnect VoIP – OSS/BSS Management Portal Operational
Main U of T Switchboard Operational
Rogers Business Billing & Reporting Portal ? Operational
Rogers Direct e-Ordering Portal ? Operational
U of T Online Directory Operational
Video-Mediated Communications Operational
MS Stream Operational
MyMedia Operational
TechSmith Snagit ? Operational
Other Operational
Zoom Operational
VPN Services Operational
Admin Systems VPN Operational
UTORvpn - OpenVPN Operational
UTORvpn - AnyConnect Operational
RDP Operational
Alibaba CEN - Beijing Operational
Alibaba CEN - Shanghai Operational
Alibaba CEN - Shenzhen Operational
Alibaba CEN - Chengdu Operational
Other Operational
Web Services Operational
Career Learning Network Operational
CMS ? Operational
Enterprise Search Operational
LAMP Hosting Service Operational
UofT Home Page Operational
UTSC Home Page Operational
UTM Home Page Operational
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
UofT Facilities & Services has scheduled electrical maintenance at the Wallberg Building (008) on Monday, May 30, 2022 from 7:00 AM to 8:00 AM.

To minimize the effects of a power interruption, your PC workstation’s BIOS settings can be configured to enable your computer to automatically turn on once power is restored. This is especially important if you use RDP to connect to your PC remotely. Please contact your local IT support team to confirm that this setting has been enabled.

Posted on May 26, 16:27 EDT
There will be scheduled maintenance on the University Internet Edge Firewalls on Wednesday June 1, 2022 from 5:30am to 7:30am. No network interruption is expected during the maintenance period.
Posted on May 26, 16:39 EDT
Quercus scheduled maintenance Jun 2, 01:05-03:05 EDT
Quercus will be undergoing scheduled maintenance on Thursday, June 2, 2022 from 1:05 AM to 3:05 AM EDT. Users may experience a disruption in service for a few minutes during the maintenance window.
Posted on May 24, 09:36 EDT
Past Incidents
May 29, 2022

No incidents reported today.

May 28, 2022
Resolved - Spectrum Network Monitoring service is now operational.
We apologize for the inconvenience and thank you for your patience.

May 28, 18:52 EDT
Investigating - We are currently experiencing issues with the Spectrum Network Monitoring service. Support staff are working on restoring the service. We will provide more updates as they become available.
May 27, 19:25 EDT
May 27, 2022
Completed - The scheduled maintenance has been completed.
May 27, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 07:00 EDT
Scheduled - UofT Facilities & Services has scheduled electrical maintenance at the Earth Sciences Centre (062) on Friday, May 27, 2022 from 7:00 AM to 9:00 AM.

To minimize the effects of a power interruption, your PC workstation’s BIOS settings can be configured to enable your computer to automatically turn on once power is restored. This is especially important if you use RDP to connect to your PC remotely. Please contact your local IT support team to confirm that this setting has been enabled.

May 26, 16:23 EDT
Resolved - Configuration changes have been applied and login issues for affected UTmail+ users have been resolved.
May 27, 08:39 EDT
Update - We are continuing to investigate this issue.
May 26, 11:52 EDT
Investigating - IT support staff is working with Microsoft to investigate reports related to isolated login issues for UTmail+ and O365 services.

Thank you in advance for your patience. We will provide updates as they become available.

May 26, 11:51 EDT
Completed - The scheduled maintenance has been completed.
May 27, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 04:00 EDT
Scheduled - UofT Facilities & Services has scheduled electrical maintenance at the Wetmore Hall-New College (032) on Friday, May 27, 2022 from 4:00 AM to 8:00 AM.

To minimize the effects of a power interruption, your PC workstation’s BIOS settings can be configured to enable your computer to automatically turn on once power is restored. This is especially important if you use RDP to connect to your PC remotely. Please contact your local IT support team to confirm that this setting has been enabled.

May 26, 16:20 EDT
May 26, 2022
Completed - The scheduled maintenance has been completed.
May 26, 17:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 17:00 EDT
Scheduled - There will be routine scheduled maintenance on the Azure S2S VPN on Thursday, May 26, 2022 from 5:00pm to 5:30pm.
A 3-30 Sec interruption in Azure S2S VPN service is anticipated during the maintenance period.

May 20, 09:31 EDT
Completed - The scheduled maintenance has been completed.
May 26, 13:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 12:00 EDT
Scheduled - There will be scheduled maintenance on the Administrative Systems VPN on Thursday May 26, 2022 from 12:00pm to 1:00pm. No interruption in service is expected during the maintenance period.
May 24, 09:35 EDT
Completed - The scheduled maintenance has been completed.
May 26, 07:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 06:01 EDT
Scheduled - UofT Facilities & Services has scheduled electrical maintenance at the Terrence Donnelly Centre for Cellular & Biomolecular Research (160) on Thursday, May 26, 2022 from 6:00 AM AM to 7:30 AM.

There will be no normal power outages, however the generator may not be available to supply emergency power to the above noted building if there is a power failure during this period.

To minimize the effects of a power interruption, your PC workstation’s BIOS settings can be configured to enable your computer to automatically turn on once power is restored. This is especially important if you use RDP to connect to your PC remotely. Please contact your local IT support team to confirm that this setting has been enabled.

May 24, 10:20 EDT
May 25, 2022

No incidents reported.

May 24, 2022
Completed - The scheduled maintenance has been completed.
May 24, 09:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 08:31 EDT
Scheduled - Course-evals.utoronto.ca will be offline for scheduled maintenance on Tuesday, May 24, 2022 between 8:30 am and 9:30 am.
May 20, 15:49 EDT
May 23, 2022

No incidents reported.

May 22, 2022

No incidents reported.

May 21, 2022

No incidents reported.

May 20, 2022
Resolved - This morning between approximately 1:17am and 7:56am, users were not able to access some AMS-related services including ESS, MSS and SAPGUI. The problem has now been resolved and we have technical staff looking into the root cause.

We apologize for the inconvenience.

May 20, 08:12 EDT
Completed - The scheduled maintenance has been completed.
May 20, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 06:00 EDT
Scheduled - UofT Facilities & Services has scheduled electrical maintenance at the Wetmore Hall-New College (032) on Friday, May 20, 2022 from 6:00 AM to 8:00 AM.

To minimize the effects of a power interruption, your PC workstation’s BIOS settings can be configured to enable your computer to automatically turn on once power is restored. This is especially important if you use RDP to connect to your PC remotely. Please contact your local IT support team to confirm that this setting has been enabled.

May 19, 16:24 EDT
May 19, 2022
Completed - The scheduled maintenance has been completed.
May 19, 17:31 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 17:00 EDT
Scheduled - There will be routine scheduled maintenance on the Azure S2S VPN on Thursday, May 19, 2022 from 5:00pm to 5:30pm.
A 3-30 Sec interruption in Azure S2S VPN service is anticipated during the maintenance period.

May 17, 11:38 EDT
Completed - The scheduled maintenance has been completed.
May 19, 13:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 12:00 EDT
Scheduled - There will be scheduled maintenance on the Administrative Systems VPN on Thursday May 19, 2022 from 12:00pm to 1:00pm. No interruption in service is expected during the maintenance period.
May 19, 09:02 EDT
Completed - The scheduled maintenance has been completed.
May 19, 03:05 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 01:08 EDT
Scheduled - Quercus will be undergoing scheduled maintenance on Thursday, May 19, 2022 from 1:05 AM to 3:05 AM EDT. Users may experience a disruption in service for a few minutes during the maintenance window.
May 11, 11:51 EDT
May 18, 2022
Completed - The scheduled maintenance has been completed.
May 18, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 08:00 EDT
Scheduled - UofT Facilities & Services has scheduled electrical maintenance at the Ramsay Wright Laboratories (072) on Wednesday, May 18, 2022 from 8:00 AM to 12:00 PM.

To minimize the effects of a power interruption, your PC workstation’s BIOS settings can be configured to enable your computer to automatically turn on once power is restored. This is especially important if you use RDP to connect to your PC remotely. Please contact your local IT support team to confirm that this setting has been enabled.

May 16, 16:03 EDT
Completed - The scheduled maintenance has been completed.
May 18, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 06:31 EDT
Scheduled - UofT Facilities & Services has scheduled electrical maintenance at the McLennan Physical Laboratories (078) on Wednesday, May 18, 2022 from 6:30 AM AM to 8:00 AM.

There will be no normal power outages, however the generator may not be available to supply emergency power to the above noted building if there is a power failure during this period.

To minimize the effects of a power interruption, your PC workstation’s BIOS settings can be configured to enable your computer to automatically turn on once power is restored. This is especially important if you use RDP to connect to your PC remotely. Please contact your local IT support team to confirm that this setting has been enabled.

May 16, 16:25 EDT
Completed - The scheduled maintenance has been completed.
May 18, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 07:00 EDT
Scheduled - UofT Facilities & Services has scheduled electrical maintenance at the Medical Sciences Building (005) on Wednesday, May 18, 2022 from 7:00 AM to 8:00 AM.

To minimize the effects of a power interruption, your PC workstation’s BIOS settings can be configured to enable your computer to automatically turn on once power is restored. This is especially important if you use RDP to connect to your PC remotely. Please contact your local IT support team to confirm that this setting has been enabled.

May 16, 15:58 EDT
May 17, 2022
Completed - The scheduled maintenance has been completed.
May 17, 19:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 17:00 EDT
Scheduled - Confluence and JIRA will be taken offline Tuesday, May 17, 2022 from 5:00 PM to 7:00 PM for monthly system maintenance.
May 11, 14:51 EDT
Completed - The scheduled maintenance has been completed.
May 17, 07:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 06:00 EDT
Scheduled - UofT Facilities & Services has scheduled electrical maintenance at the Bahen Centre for Information Technology (BCIT) (080) on Tuesday, May 17, 2022 from 6:00 AM AM to 7:45 AM.

There will be no normal power outages, however the generator may not be available to supply emergency power to the above noted building if there is a power failure during this period.

To minimize the effects of a power interruption, your PC workstation’s BIOS settings can be configured to enable your computer to automatically turn on once power is restored. This is especially important if you use RDP to connect to your PC remotely. Please contact your local IT support team to confirm that this setting has been enabled.

May 16, 16:22 EDT
Completed - The scheduled maintenance has been completed.
May 17, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 06:30 EDT
Scheduled - There will be emergency wireless network maintenance on Tuesday May 17, 2022 between 6:30am and 7:00am.
During this maintenance window, users will experience a 15-minute service interruption at the following locations:

Astronomy & Astrophysics Building
Bancroft Hall
Campus Co-op Day Care 370 Huron St.
Early Learning Centre
McLennan Physical Labs
Myhal Centre for Engineering Innovation and Entrepreneurship
Robarts Research Library

May 16, 15:37 EDT
May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.