Update - Status: The current incident status has been updated to Partial Outage.
Impact: Core authentication services, including Weblogin and Duo, have resumed functionality and are accessible. However, systems remain in a degraded state, and users may still experience intermittent slowness or connection delays.
Current Action: Technical teams and vendor support are actively monitoring system stability and working on performance optimization to restore full service capacity.
Next Update: Further updates will be provided as performance stabilizes. Thank you for your continued patience.
Sep 08, 2026 - 10:44 EDT
Impact: Core authentication services, including Weblogin and Duo, have resumed functionality and are accessible. However, systems remain in a degraded state, and users may still experience intermittent slowness or connection delays.
Current Action: Technical teams and vendor support are actively monitoring system stability and working on performance optimization to restore full service capacity.
Next Update: Further updates will be provided as performance stabilizes. Thank you for your continued patience.
Sep 08, 2026 - 10:44 EDT
Update - Status: We are currently investigating internet connectivity issues that are affecting access to multiple systems, including primary authentication services.
Impact: Users may experience slow performance, connection timeouts, or difficulty logging into online services.
Current Action: Technical teams are implementing network configuration changes and rerouting traffic to bypass the congestion and restore normal operations as quickly as possible.
Next Update: We will provide further updates as new information becomes available. Thank you for your patience.
Sep 08, 2026 - 10:11 EDT
Impact: Users may experience slow performance, connection timeouts, or difficulty logging into online services.
Current Action: Technical teams are implementing network configuration changes and rerouting traffic to bypass the congestion and restore normal operations as quickly as possible.
Next Update: We will provide further updates as new information becomes available. Thank you for your patience.
Sep 08, 2026 - 10:11 EDT
Update - Users have also reported issues with UTORvpn access. The technical teams continue to work on the issue with great urgency. Thank you for your patience.
Sep 08, 2026 - 09:16 EDT
Sep 08, 2026 - 09:16 EDT
Update - We are continuing to investigate this issue.
Sep 08, 2026 - 08:32 EDT
Sep 08, 2026 - 08:32 EDT
Investigating - Users have reported intermittent issues with WebLogin. The technical team is working to resolve this as quickly as possible. Thank you for your patience.
Sep 08, 2026 - 08:26 EDT
Sep 08, 2026 - 08:26 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 08, 2026 - 09:00 EDT
Sep 08, 2026 - 09:00 EDT
Scheduled - Scheduled maintenance will take place on the ITS Private Cloud compute clusters FD1 to FD4 from Tuesday, September 08 to Thursday, September 10, between 9:00am and 5:00pm each day.
Virtual machines will continue to operate normally throughout the maintenance window.
Sep 8, 2026 09:00 - Sep 10, 2026 17:00 EDT
Virtual machines will continue to operate normally throughout the maintenance window.
Sep 8, 2026 09:00 - Sep 10, 2026 17:00 EDT
About This Site
The ITS System Status Page provides an overview of current service status messages and scheduled maintenance for major University of Toronto systems and services. You may contact the Joint Operations Group (JOG) using the e-mail link above or by calling 416-978-4621. The JOG is staffed Monday to Friday, 8am-4pm.
Please scroll down to see details of upcoming scheduled maintenance as well as historical information on previous incidents.
We recommend that you sign up to receive push notifications of service outages. Click on the "Subscribe to Updates" button at the top of this page and select the method(s) by which you want to receive system status updates. For e-mail notifications, we recommend using a non-UofT email address so that you will still receive notifications in the event there is an outage that prevents access to university email services.
If you don't see your issue posted here, please let us know!
AI Tools & Applications
Operational
Claude for Education
Operational
ChatGPT.EDU
Operational
Cogniti
Operational
MS GitHub Copilot Business
Operational
MS 365 Copilot
Operational
MS Copilot Chat
Operational
MS Teams Premium
Operational
Azure AI Foundry
Operational
AMS
Operational
AMS SAP GUI
Operational
FIS
Operational
HRIS
Operational
Payroll Services
Operational
RPT
Operational
Other
Operational
Administrative Web Services
Operational
Academic Administrative Appointments (AAA)
Operational
Applicant Tracking System (Taleo)
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Capital Project
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Degree Explorer Admin
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Employees@UofT
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ESS
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EvoSuite Apps
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Expense Reimbursement (ERDD)
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Invoice Workflow Solution (IWS)
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My Research (MR)
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MROL
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MSS
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Performance Assessment (Halogen)
Operational
SuccessFactors: Learning Management System
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Tableau Server
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uSOURCE
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uTIME (Kronos)
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Other
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Campus
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UTM
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UTSC
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UTSG
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Client Support Services
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AlertUs Crisis Communication
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Curriculum Assistant
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DHCP
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High Availability Storage
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iFile
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Microsoft Campus Agreement
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MS Teams
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Mirror Service
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SCCM
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ServiceNow
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SharePoint
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Simple Storage
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TeamMate Audit Documentation
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UTORcsi AD
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UTORcsiVPN
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UTSend
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WebHelpDesk
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Other
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Data Centres
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DCA
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DCB
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HSB
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Other
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Electrical Shutdowns
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Electrical Scheduled Maintenance
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Other
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Enterprise Networks
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Campus Backbone Network
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Campus Wireless Network
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Departmental Networks
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DNS
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UTM WAN Link
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UTSC WAN Link
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Other
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Email Systems
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Listserv
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Microsoft 365
Operational
UTMail+
Operational
Other
Operational
ITS Private Cloud Infrastructure
Under Maintenance
UTORbackup/UTORrecover
Operational
Virtual Server Service
Under Maintenance
Identity Management Systems
Partial Outage
DUO
Partial Outage
Enterprise Active Directory
Operational
Kerberos
Operational
LDAP
Operational
MIM
Operational
Password Change / Reset
Operational
PubCookie
Operational
Self-Service Password Reset
Operational
Shibboleth
Operational
UTORable
Operational
UTORauth-NET
Operational
UTORGrouper
Operational
UTORid
Operational
UTORMFA (Multi-factor authentication)
Operational
Weblogin
Partial Outage
Other
Operational
Information Security
Operational
Authentication Services
Operational
Azure Cloud Services
Operational
Azure EDGE Firewalls
Operational
Firewall Services
Operational
Network Policy Management
Operational
Other
Operational
Research & Library Systems
Operational
JupyterHub
Operational
Library
Operational
MS Forms
Operational
R/RStudio
Operational
REDCap
Operational
Other
Operational
Student Web Services
Operational
ACORN
Operational
Accommodated Testing Services (Student & Admin)
Operational
calendar.utoronto.ca
Operational
Career Learning Network
Operational
Co-Curricular Record
Operational
Course Evaluations
Operational
Course Information System
Operational
Degree Confirmation
Operational
Degree Explorer
Operational
eMarks
Operational
Financial Planner
Operational
join.utoronto.ca
Operational
Online Administrative Student Info System (OASIS)
Operational
Ontario Universities' Application Centre (OUAC)
Operational
ROSI
Operational
Safety Abroad Student Registry
Operational
Timetable Builder
Operational
Transfer Explorer
Operational
VBR - Varsity Blues Registration
Operational
Other
Operational
Student Advising Service
Operational
ROSI Express
Operational
Telecommunications
Operational
Bell Centrex
Operational
Bell Mobility
Operational
Cisco BroadWorks Portal
Operational
Emergency Call Display Dashboard
Operational
TELUS/GoCo VoIP – WebEx
Operational
TELUS/GoCo VoIP – Polycom Devices
Operational
TELUS/GoCo VoIP – Voicemail
Operational
TELUS/GoCo VoIP – Call Centre
Operational
TELUS/GoCo VoIP – OSS/BSS Management Portal
Operational
Microsoft Teams Phone
Operational
Rogers Business Billing & Reporting Portal
Operational
Rogers Direct e-Ordering Portal
Operational
Rogers Mobile
Operational
U of T Online Directory
Operational
Other
Operational
Video-Mediated Communications
Operational
MS Stream
Operational
MyMedia
Operational
OCCS
Operational
TechSmith Snagit
Operational
Zoom
Operational
Other
Operational
VPN Services
Partial Outage
AdminVPN
Operational
UTORvpn (OpenVPN)
Operational
UTORvpn (Cisco Secure Client)
Partial Outage
Remote Desktop Gateway (RDG)
Operational
Other
Operational
Web Services
Operational
Career Learning Network
Operational
Enterprise Search
Operational
LAMP Hosting Service
Operational
UofT Home Page
Operational
UTSC Home Page
Operational
UTM Home Page
Operational
Other
Operational
#1. Administrative and Business
Operational
Academic Administrative Appointments (AAA)
Operational
AMS
Operational
Capital Projects Portal
Operational
Employee Self-Service (ESS)/Manager Self-Service (MSS)
Operational
EvoSuite Applications
Operational
Concur
Operational
Invoice Workflow
Operational
My Research
Operational
SuccessFactors
Operational
uSOURCE
Operational
UTime
Operational
Other
Operational
#2. Communication and Collaboration
Operational
UTAlert
Operational
UTORlist/LISTSERV
Operational
MS Teams Phone
Operational
MS Teams
Operational
MyMedia
Operational
OCCS
Operational
SharePoint Online
Operational
TechSmith Snagit
Operational
UTmail+/Exchange Online
Operational
UofT Websites
Operational
UTsend
Operational
WordPress Hosting Service
Operational
WordPress Hosting Service
Operational
Zoom
Operational
Other
Operational
#3. Information Security
Operational
AdminVPN
Operational
Authentication Services
Operational
Azure EDGE Firewalls
Operational
Enterprise Active Directory (EAD)
Operational
Firewall Services
Operational
Kerberos
Operational
LDAP
Operational
Network Policy Management
Operational
Remote Desktop Gateway
Operational
Self-Service Password Reset
Operational
UTORable
Operational
UTORauth-NET
Operational
UTORGrouper
Operational
UTORid
Operational
UTORid Management Portal
Operational
UTORMFA
Operational
UTORvpn
Operational
Weblogin
Operational
MS Entra ID
Operational
Other
Operational
#4. Infrastructure Services
Operational
Azure Cloud Services
Operational
Campus Backbone Network
Operational
Campus Wireless Network
Operational
Data Centres (DCA, DCB, HSB)
Operational
Departmental Networks
Operational
DNS
Operational
Electrical Scheduled Maintenance
Operational
High Availability Storage
Operational
iFile
Operational
ITS Private Cloud
Operational
Mirror Service
Operational
Server Management (Linux/Windows OS)
Operational
Simple Storage
Operational
UTM WAN Link
Operational
UTORrecover
Operational
UTSC WAN Link
Operational
UTORrecover
Operational
MS KMS
Operational
Other
Operational
#5. IT Professional Services
Operational
MS KMS
Operational
Enterprise Service Centre(ESC)/ServiceNow
Operational
Tableau Server
Operational
Other
Operational
#6. Research Computing Services
Operational
JupyterHub
Operational
Library
Operational
R/RStudio
Operational
REDCap
Operational
Other
Operational
#7. Student Information Systems
Operational
ACORN
Operational
calendar.utoronto.ca
Operational
Career Learning Network
Operational
Co-Curricular Record
Operational
Course Evaluations
Operational
Course Information System
Operational
Curriculum Assistant
Operational
Degree Confirmation
Operational
Degree Explorer Admin
Operational
eMarks
Operational
Financial Planner
Operational
join.utoronto.ca
Operational
OASIS
Operational
OUAC
Operational
Quercus
Operational
Remark Office
Operational
ROSI
Operational
ROSI Express
Operational
Safety Abroad Student Registry
Operational
Student Advising Service
Operational
Timetable Builder
Operational
Transfer Explorer
Operational
VBR – Varsity Blues Registration
Operational
Other
Operational
#8. Telecommunications
Operational
Bell Centrex
Operational
Bell Mobility
Operational
Broadsoft Web Portal
Operational
Emergency Call Display Dashboard
Operational
GoCo/BroadConnect VoIP
Operational
MS Teams Phone
Operational
Rogers Business Billing & Reporting Portal
Operational
Rogers Direct e-Ordering Portal
Operational
Rogers Mobile
Operational
U of T Online Directory
Operational
Other
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Planned Maintenance – EVE Event Management Sep 9, 2026 14:00-15:00 EDT
The EVE Event Management Application (https://*.eve.utoronto.ca) will undergo scheduled maintenance on September 9, 2026, between 02:00pm and 03:00pm. The service will be unavailable during this period.
Posted on Aug 31, 2026 - 14:45 EDT
Posted on Aug 31, 2026 - 14:45 EDT