The Slow Internet / VOIP issues have been resolved. We have implemented a temporary workaround to restore full connectivity. ITS staff will continue to investigate the root cause and implement a permanent fix.
Posted Apr 22, 2019 - 10:51 EDT
Update
We are continuing to work on a fix for this issue.
Posted Apr 22, 2019 - 09:19 EDT
Update
Please note that ITS has received reports of slow internet services, including VOIP and web Services. The issue is with the IPS and support staff are working towards resolution.
Posted Apr 22, 2019 - 09:14 EDT
Identified
The issue has been identified and a fix is being implemented.
Posted Apr 22, 2019 - 09:10 EDT
Investigating
Please note that ITS has received reports of slow internet services, including VOIP. We are investigating the issue.
Updates will be posted as they become available.
Posted Apr 22, 2019 - 09:00 EDT
This incident affected: Enterprise Networks (Campus Backbone Network), Web Services (CMS, Enterprise Search, LAMP Hosting Service, UofT Home Page, Other), and Telecommunications (GoCo/BroadConnect VoIP – Polycom Devices).
