SharePoint issue

Incident Report for ITS System Status

Update

We continue to work towards resolution and will post updates as they become available.

Posted May 15, 2025 - 16:55 EDT

Investigating

File Requests are not sending out notification emails to recipients, both external and email addresses. This effects all SharePoint sites. This may be a global error, as other tenants are experiencing the same issue.

As a temporary workaround, use the Copy link feature and manually compose and send an email when using File Requests.

We're are working with MS Support to resolve the issue.

Posted May 12, 2025 - 15:45 EDT

This incident affects: Client Support Services (SharePoint).