MS Forms: Update sync for Group-owned forms issue
Incident
Report for ITS System Status
Resolved
Microsoft has implemented changes that should fix the issue.
The affected forms should be migrated using the "Syncing to a New Workbook" method:
https://uoft.me/forms-sync-fix
The affected forms should be migrated using the "Syncing to a New Workbook" method:
https://uoft.me/forms-sync-fix
Update
Microsoft Product Group engineers are actively working to resolve the issue affecting the new Excel sync method in group-owned Microsoft Forms. In the meantime, please refer to the available workarounds: https://uoft.me/forms-sync-fix
Update
Microsoft Product Group engineers are still working on the fix. The workaround is to recreate affected forms and transfer the old data to an Excel spreadsheet.
Monitoring
The implemented fix didn't work. Microsoft is working on a new fix.
Update
Microsoft Forms Product Group is targeting a fix for March 24th.
Identified
We have received an update that Microsoft Forms Product Group is aware of the problem and is actively working on it.
Update
The issue has been escalated to the Microsoft Critical Situation Management Team.
Update
Microsoft is continuing to investigate the issue with the Group Forms Update Sync.
Investigating
Microsoft Forms recently changed how it syncs with Excel.
Some group form owners reported they can't update to the new sync.
We've reported the issue to Microsoft and will share an update soon.
Some group form owners reported they can't update to the new sync.
We've reported the issue to Microsoft and will share an update soon.
This incident affected: Email Systems (Office 365).