This incident has been resolved. We apologize for the inconvenience and thank you for your patience.
Posted Sep 27, 2022 - 10:29 EDT
Connectivity issues with the St. George campus Wi-Fi have been stabilized. The problem was determined to have been caused by a failed server. This server has now been replaced.
Posted Sep 26, 2022 - 20:36 EDT
We continue to experience degraded Wi-Fi service across the St George campus, particularly in crowded areas and when changing locations within buildings. Symptoms appear as dropped connections that are slow to re-establish.
Posted Sep 26, 2022 - 15:37 EDT
We are rebooting the wireless controllers in a phased manner, there may be temporary outages as the controllers reboot.
Posted Sep 26, 2022 - 13:28 EDT
For users whose devices still cannot connect to campus wifi, you may need to 'forget' the wireless network and then add it again. Please report any continuing issues to the JOG and to your local IT help desk.
Posted Sep 26, 2022 - 12:22 EDT
Some users are now able to connect to the campus wireless service, but we continue to receive reports from users who cannot. We continue to work on resolving the issue.
Posted Sep 26, 2022 - 12:07 EDT
We are continuing to investigate this issue.
Posted Sep 26, 2022 - 11:03 EDT
We have received reports of campus wireless network service interruption at several locations. Support staff are investigating. We will provide more updates as they become available.
Some of the affected locations are:
45 Walmer road 500 University 56 Spadina road 700 University Alumni Hall Athletic Centre Astronomy Bahen Centre Bissell Building Chestnut residence Department of Chemistry Exam Centre Faculty of Dentistry Faculty of Medicine Faculty of Music Goldring Centre for High Performance Sport Hart House Loretto College Myhal Centre New College Residence Physical Geography Building Robarts School of Graduate Studies Sidney Smith Hall Simcoe Hall Victoria Wallberg building Woodsworth College
Posted Sep 26, 2022 - 10:33 EDT
This incident affected: Enterprise Networks (Campus Wireless Network).